Bulky household waste collection

Contact details

Waste and Recycling

recycling@basingstoke.gov.uk

01256 844844

With effect from 2 April 2013 the charges for a bulky household waste collection are as per the tables below.

Residents in receipt of Income Support, Council Tax Benefit or Housing Benefit will qualify for a reduced (concessionary) charge.

Collections including items that a person would NOT normally take with them when they move home, for example fixtures and fittings, will be charged at a minimum cost of £50.31, this includes concessionary collections.

Standard Charges Item Limit Charge Fix./Fit. 5 £20.96 £50.31 10 £41.92 £50.31 11+ We will need to quote

Concessionary Charges Item Limit Charge Fix./Fit. 10 £10.48 £50.31 11+ We will need to quote

You can request a bulky waste collection by telephoning our contact centre on 01256 844844, please ensure you have your credit/debit card details available when you call.

Customers in receipt of a qualifying benefit for the reduced concessionary charge will need to provide their benefit reference number.

If you wish to make payment by cheque please also phone our contact centre for advice on the charges applicable to your request.

Once your payment has been processed we will contact you to arrange your collection day.

Customers who wish to pay by cash are asked to visit the Civic Offices where the payment will be taken and a collection day arranged.

Note: Cash payments must not be sent through the post.

Alternatively you can dispose of your items free of charge at the Household Waste Recycling Centre (HWRC) - Wade Road, Basingstoke.

Do the items that you are disposing of have some useful life in them? If so, you may be able to give them to the Community Furniture Project in Basingstoke. Click here for more information on the Community Furniture Project.

Alternatively you may wish to advertise the item on 'freecycle', which is a community network similar to eBay, but does not involve money. For more information on freecycle, click here.