Contact Details


Listed below are various means by which you can contact the council. You can also visit us in person, click here for "How to find us".

Opening hours

The Civic Offices are open: 

             Mon to Thurs : 8.30am - 5.00pm 

             Friday : 8.30am - 4.30pm

Except on Bank Holidays.

Please note: There will be a change to the Cashiers opening hours with effect from 12th May 2008.  The new opening hours will be 9am to 4pm Monday to Friday.

The opening hours of all other Customer Service desks will remain unchanged.

Contact Centre

The Contact Centre operating hours are:

      Mon to Thurs : 8.30am - 5.30pm
 
      Friday :           8.30am - 5.00pm

Phone   (01256) 844844          

Fax   (01256) 845200

TextPhone   (01256) 845400 

SMS Text Messaging  07797 877006

Phone

 

 Benefits - housing & council tax

(01256) 810680
Business development  (01256) 845359
Building Control (01256) 845237
Council tax  (01256) 358555
Contact Centre

General Council Enquiries:-

  • bulky waste collection service
  • household waste 
  • recycling 
  • dog warden service
  • street care
  • green garden waste scheme
  • noise complaints
  • concessionary fares
  • pest control
  • travellers  
(01256) 844844
Electoral registration  (01256) 845264
Housing
  • waiting list enquiries
  • homelessness enquiries
(01256) 845393
(01256) 845250
Mayor's office  (01256) 845591
Planning - duty planning officer, applications
and advice

The duty planning service is only available
from 08.30 to 14.30 Monday to Friday.   
(01256) 844844
Planning - registration of planning applications      (01256) 845289
Planning - public speaking at development
control committee 
(01256) 845409
Planning - enforcement (01256) 845274
Planning - legal agreements  (01256) 845258
Planning - appeals (01256) 845403
Planning - policy and local development
framework        
(01256) 845532
(01256) 845796

Post

Basingstoke and Deane Borough Council
Civic Offices
London Road
Basingstoke
Hants
RG21 4AH

Email

General enquiries may be sent to the following email address:
info@basingstoke.gov.uk or by using our online email form.