Service Charges, Boarders, Joint Tenants and Crown Tenants

How will service charges be handled?

Normally, customers will not be paid for service charges included in with the rent that you charge them.

Are Crown Tenancies excluded from LHA?

Yes. As they are excluded from current rent restrictions they are also excluded from LHA.

How will board and lodgings cases be assessed?

In general, claims from boarders will continue to be assessed under current rules; that is, they will not be subject to the LHA. However, if the Rent Officer decides that the accommodation that you let does not fit the board and lodging criteria, your tenant’s claims will be subject to LHA rates.

How will joint tenants be treated?

Joint tenants will receive a rate of LHA based solely on the customer’s family plus any non-dependants, sub tenants or boarders that the customer has.