If you are worried about a neighbour because you don't think they are getting the support they need, you could help them by making sure they know about all the different services listed on this website and offering to make contact on their behalf if they find communication difficult. You may want to seek advice from one of the following agencies as to how you might follow up any concerns you may have about someone you know.
Basingstoke NeighbourCare
NeighbourCare is a voluntary organisation set up to offer care and assistance to anyone in need.
Contact 01256 423855 or go to the website at http://www.neighbourcare.com/
Citizen's Advice Bureau
The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice. There are Citizen's Advice Bureau in Basingstoke and in Tadley.
Basingstoke:
Telephone: 01256 322814 or go to the website at http://www.basingstokecab.co.uk/index.htm
Tadley:
Telephone: 0118 9817660 or go to the website at: http://www.citizensadvice.org.uk/index/bureau_detail.htm?serialnumber=101001
or go to the Citizen's Advice Bureau general advice website at http://www.adviceguide.org.uk/
Hampshire County Council
The
Adult Services Department provides advice, care and support for adults.
HantsDirect – Adult Services – 0845 6035630
Adult.services@hants.gov.uk
The Children's Services Department aims to improve the life chances for children and young people. It is responsible for a wide range of services including childcare, education from ages 3 to 19, support for disabled children and those with special educational needs, adoption and fostering.
If you have any concerns about a child's physical or mental welfare and you want to talk to someone about this, you should contact the Children’s Services Department.
HantsDirect – Children’s Services – 0845 6035638
Childrens.services@hants.gov.uk
During office hours (8.30am – 5:00pm) - you should contact Hantsdirect on 0845 603 5620 or email childrens.services@hants.gov.uk.
At all other times (all through the night, at weekends and over Bank Holidays) - you should contact the out-of-hours Emergency Service: 0845 600 4555
If this line is engaged you will be put through to an answerphone. Leave your name and number and you will be called back as quickly as possible.
Housing Associations
If your neighbour is a tenant of a housing association, you could contact the Housing Association and raise any concerns with them directly.
