The Planning Portal
Rather than supply a list of questions and answers, Central Government (via the Planning Inspectorate) has set up “The Planning Portal” to provide this sort of information.
www.planningportal.gov.uk
Contact: Giorgio Framalicco
Tel: 01256 845440
Email: Giorgio.Framalicco@basingstoke.gov.uk
Trading Standards
When you purchase goods from a trader, you are entering into a binding contract that places legal obligations on both parties; some traders may try to get out of their obligations. Do you know whether the trader is correct? Read on and check your knowledge.
Q "I have just purchased a product that is faulty. Is it the manufacturer's responsibility to rectify any faults?"
A Usually no,the manufacturer will only have liability if the goods are covered by a guarantee, and then only if the guarantees the fault in question. The law considers that the seller of the goods is always liable for breaches of contract, such as goods being faulty, so, even if there is a guarantee, the seller must rectify the faults if you ask him to. In some other exceptional circumstances, the manufacturer may be liable, e.g. if you are injured by an unsafe product, or if the manufacturer was negligent. If you suspect this, get some further advice.
Q "I have just purchased some goods which are defective. The trader will only offer me a credit note. Is he right?"
A No, if you have acted quickly enough, you are entitled to reject the goods and get a refund. If you have not acted quickly enough, you are entitled to a repair, a replacement, a reduction in the price or to rescission. You do not have to accept a credit note.
Q "I have just purchased something that I do not want anymore. Does the shop have to give me a refund?"
A No, you are only entitled to a refund if the goods are defective, not as described or not fit for their purpose. However, the trader may be willing to give you a credit note.
Q "I have accepted a credit note from a trader, but they do not have anything that I like. Can I now demand that the trader gives me the cash?"
A No, you are not entitled to a refund once you have accepted a credit note. Also, beware that if you do not use the credit note before its time limit expires, it will become worthless.
Contact: Theresa Harvell
Tel: 01962 833620
Email: teresa.havell@hants.gov.uk
Link: http://www3.hants.gov.uk/tradingstandards
Business Continuity - Advice to Local Business.
The guide from Hampshire County Council is designed to create a wider understanding of the importance of business continuity management and acts as a first step in enabling local businesses & voluntary organisations to write their own business continuity plans.
Click here for further information
Taxation Information for Businesses and the Self Employed
Taxation can be a confusing subject especially for small or start-up businesses. For information on: corporation tax, excise & other, imports and exports, pension schemes, starting a business and VAT simply follow the link below.
Click here for the business section of the HM Revenue & Customs website.
Women In Business
Do you want to find out more about:
- Women who talk together and do business together
- Friendly monthly forums
- Interesting speakers
- Networking
Click here for the Women in Business website
