The common Norway or brown rat typically has brownish fur on its back and grey underneath but its colour can vary from white through to black. Adult body length is 200 - 270mm plus a tail length of 150 - 200mm.
We use a contractor to provide pest control services on our behalf and offer a free rat removal service to domestic customers aged over 60 and/or those in receipt of income support or housing benefit.
If you do not qualify for our free service, you will need to contact a private pest control company to arrange treatment. Please also view our Controlling Rats and Mice leaflet available to download below.
Please note we do not provide a removal service for any other pests. Information on local pest controllers can be found in the
Yellow Pages. The
Buy With Confidence service lets you access Trading Standards Approved Traders.
If you require a rat control service or would like further information, then please telephone our Customer Contact Centre on 01256 844844 or email ehteam@basingstoke.gov.uk.
Please see below our 'Controlling Rats and Mice' leaflet which is available to download.
