Reach Out is a free, community based support service funded by Department for Work and Pensions through the European Social Fund 2007-2013.
We provide personalised support and development opportunities to eligible adults living in Basingstoke who are looking to improve their skills and work towards finding and keeping a job.
We will provide the service from local venues so you don’t have to travel too far to come and see us.
The new service will be tailored to your needs, and we will work to help you find and keep the job you want.
We can also help with other issues such as benefits, childcare, money management and more!
If you have any questions or want to talk to us about ‘Reach Out’ in more detail, please give us a call:
Hannah Phillips: 07714 064774 or
Lynne Grimshaw: 07834 743380
Connexions
Connexions is a national government initiative, funded by the Department for Education and Skills, that supports all young people aged between 13 and 19 years (or up to 25 for young people who have learning difficulties and disabilities). Through Personal Advisers Connexions provides impartial and independent advice, guidance and personal development services on a range of issues affecting young people.
To contact us locally in Basingstoke:
Opening Hours:
Mon, Tue, Thu, Fri 10am-4pm: Wote Street.
Wed 1-4pm: Glebe Hall
Wed 2-4pm: Tadley Library, Mulfords Hill (by Sainsburys).
Address:
37-41 Wote Street
Basingstoke
RG21 7NF
01256 776100
Email: connexions@hants.gov.uk
Website: www.youthtube.hants.gov.uk
14-19 Prospectus: www.myfutureinhampshire.com
Nextstep
If you are over 20, the Nextstep partnership offers impartial information and advice on learning opportunities, and how to improve your knowledge, skills and employability.
It offers a website, public access terminals and printed literature. Click here to find out more about Nextstep.
Information and Advice Workers also undertake outreach work, providing information on courses, returning to work, applying for jobs, CV preparation and interviews.
Or call 0800 195 4700 for an information pack.
Other local Information, advice and guidance workers

Basingstoke College of Technology
Worting Road
Basingstoke
RG21 8TN
01256 354141
or email information@bcot.ac.uk
Click here to find out what BCOT can do for you.
Jobcentre Plus
Jobcentre Plus is part of the Department for Work and Pensions. In 2002, Jobcentre Plus replaced the Employment Service jobcentres and social security offices to create a more customer centred, efficient way of helping more people of working age into work.
Basingstoke’s new refurbished Jobcentre Plus office opened in 2003 and offers one point of contact for:
- help to get back to work
- benefits for people of working age.
Jobcentre Plus offers:
- advice on employment and training opportunities
- advice on ‘in work’ benefits and tax credits to top up your earnings
- benefits advice – including Jobseeker’s Allowance, benefits for people with disabilities and health conditions and benefits for lone parents
- support from Personal Advisers to give you an individual service
- specialist help if you have health problems or disabilities but want to get back to work
- specialist help if you are a lone parent who wants to work.
Working in partnership
Basingstoke Jobcentre Plus works alongside a range of organisations to help and support people looking for work. We can put you in touch with lots of organisations to help with your particular needs.
Looking for work?
Jobcentre Plus has a job bank of around 400,000 jobs. Anyone looking for work can use these services. Jobs on offer include full-time, part-time, temporary, and permanent. You can look for work using:
- easy to use touch-screen jobpoints located in Jobcentres and Jobcentre Plus
- jobseeker Direct - a ‘phone service for jobseekers on 0845 6060 234. Calls are charged at local rates.
Websites
Click here to go to the jobcentre Plus website.
Need to claim benefit?
The first step to claim benefit is to telephone:
0845 602 6710.
Lines are open 8.30am – 6pm. Calls are charged at local rates.
Basingstoke Jobcentre Plus is open 9am - 5pm Monday to Friday, with the exception of Wednesday 10am-5pm, at:
Crown Buildings
Winchester Road
Basingstoke
RG21 8ES
01256 726400
Other useful numbers:
Benefit Enquiry Line for people with disabilities
0800 882200
Disability Living Allowance and Attendance Allowance:
020 8652 6000 (initial claims)
0845 7123456 (ongoing claims)
Industrial Injuries Claims (assessment and re-assessment)
01843 873000
The Prince's Trust
Around one in five young people in the UK are not in work, education or training. Youth unemployment costs the UK economy £10 million a day in lost productivity, while youth crime costs £1 billion every year.
We address this by giving practical and financial support to the young people who need it most. We help develop key skills, confidence and motivation, enabling young people to move into work, education or training.
Programmes to support young people
We run programmes that encourage young people to take responsibility for themselves – helping them build the life they choose rather than the one they’ve ended up with:
- The Business Programme provides money and support to help young people start up in business.
- The Team Programme is a 12-week personal development course, offering work experience, qualifications, practical skills, community projects and a residential week.
- Get Intos are short courses offering intensive training and experience in a specific sector to help young people get a job.
- Development Awards are small grants to enable young people to access education, training or work.
- Community Cash Awards are grants to help young people set up a project that will benefit their community.
- xl clubs give 14-16 year olds who are at risk of truanting, exclusion and underachievement a say in their education. They aim to improve attendance, motivation and social skills.
Click here to visit The Prince’s Trust website.