Basingstoke and Deane Borough Council is providing a fortnightly collection of garden waste from 4 February 2013 until 20 December 2013 for residents to recycle their garden waste. The collection service is for all grass cuttings, cut flowers, hedge clippings, weeds, twigs and prunings.
We cannot recycle garden waste that is put in your waste bins, so by collecting garden waste separately, we can recycle it, rather than it being sent for incineration.
How can I sign up?
You can sign up by clicking the link below. Once you have signed up, delivery of your sacks will take up to five working days and you will need to allow five working days before your first collection.
How will the service work?
There will be 23 fortnightly collections from the week commencing 4 February 2013 until the week commencing 16 December 2013 but you can sign up for the service at any time during the year and you will only be charged for remaining collections.
The annual fee, payable in advance is £28.63 for collection of two large, hard wearing and reusable sacks. Additional sacks can be requested for £10.23 each. You are responsible for your own sacks.
Sacks should be left where you normally place your wheeled bin for collection from 7am on your collection day.
What else do I need to know?
I am a returning customer. Do I need to pay if I still have my sack?
Yes, the annual fee covers the cost of 23 fortnightly collections. If you are a returning customer and able to reuse your sacks from the previous year, you will still need to pay the annual fee.
What can be put in my garden waste sack?
All grass cuttings, cut flowers, hedge trimmings, weeds, leaves and prunings can be put in your sack.
What happens if I put the wrong waste in my sack?
If you put the wrong waste in the sacks they will not be collected and you will be left a tag advising why they were left
Can I reuse my sacks?
If you are a returning customer who used the service last year , you can reuse your sacks.
How will I know when my collection day is?
We will send you this information with your sacks. If you are a returning customer and reusing your existing sacks, you will be notified by email or post. If you are paying at the Civic offices the Customer Advisor will advise you of your collection dates.
How much should I put in my sacks?
If the sacks are too heavy and you cannot lift them, we can't! - the maximum weight is 20 kg which is 44 lbs approximately the weight of a small holiday suitcase.
I am pensioner/receive benefits are there any concessions?
No, we do not offer any concessions.
What happens if I subscribe to the scheme and then move house or out of the Borough, am I entitled to a refund?
Unfortunately we do not issue refunds, however if you move within the Borough you may take your sacks with you and continue with the service but you will need to advise us of your new address and be aware that your collection day may change.
What happens to the garden waste?
It is composted locally to produce Pro-Grow, a high quality organic soil conditioner. You can buy Pro-Grow from any Household Waste Recycling Centre (HWRC) in Hampshire. For more information on costs visit the Pro-Grow website.
Bulk delivery can be arranged within a 20 mile radius of Winchester, for a minimum quantity of 50 x 30 litre sacks. Outside this distance, there is a delivery charge of £10. For more details, please contact Veolia Environmental Services on 01962 764068.
How can I find out more information?
To find out more about the service, email firstname.lastname@example.org
or call 01256 844844.