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Comments, Compliments, Complaints - Online Form

This form can be used to submit your comments, compliments or complaints to the council.

Alternatively, you can get in touch with us by:

  • Telephone: 01256 844844, lines are open from Monday to Thursday 8.30am to 5.30pm and Friday 8.30am to 5pm, except on Bank Holidays
  • Email: customer.service@basingstoke.gov.uk
  • Fax: 01256 845200
  • BT Relay: 18001 01256 844844
  • SMS Text Messaging: 07797 877006
  • Write to us:
    Basingstoke and Deane Borough Council
    Civic Offices
    London Road
    Basingstoke
    RG21 4AH

Please note that noise complaints should be submitted using the noise complaint form.  Click here to complete a noise complaint form.

Terms and Conditions

You will be asked to register for a My Basingstoke Account, if you have not already done so, and you will need to agree to the following terms and conditions to request this online service: