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How to let us know your comments, compliments or complaints about council services

Basingstoke and Deane Borough Council provides a wide range of services for around 160,000 residents and millions of visitors to the borough every year.

We are committed to providing customers with first-rate, value-for-money services.  We want to keep improving and, hopefully, exceeding the expectations of our customers.  To ensure we are doing this, we welcome feedback, good or bad, about our services.

If you would like to pass on a comment or compliment click here.

If you would like us to investigate a complaint please click here.

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