Listed below are various means by which you can contact the council. You can also visit us in person, click here for "How to find us".
Contacting us online
If you wish to send us a comment, compliment or complaint then you can do so online.
Opening hours
The Civic Offices are open:
- Mon to Thurs : 8.30am - 5.00pm
- Friday : 8.30am - 4.30pm
- Except on Bank Holidays.
Please note: There will be a change to the Cashiers opening hours with effect from 14th April 2009. The new opening hours will be 8:30am to 4pm Monday to Friday.
The opening hours of all other Customer Service desks will remain unchanged.
Email
General enquiries may be sent to info@basingstoke.gov.uk
Contact Centre
The Contact Centre operating hours are:
- Mon to Thurs : 8.30am - 5.30pm
- Friday : 8.30am - 5.00pm
| Phone |
(01256) 844844 |
| Fax |
(01256) 845200 |
| TextPhone |
(01256) 845400 |
| SMS Text Messaging |
07797 877006 |
Phone
|
Benefits - housing & council tax |
(01256) 810680 |
| Business development |
(01256) 845359 |
| Building Control |
(01256) 845237 |
| Council tax |
(01256) 358555 |
Contact Centre
General Council Enquiries:-
- bulky waste collection service
- household waste
- recycling
- dog warden service
- street care
- green garden waste scheme
- noise complaints
- concessionary fares
- pest control
- travellers
- taxi licensing
- food safety
|
(01256) 844844 |
| Electoral registration |
(01256) 845264 |
Housing
- waiting list enquiries
- homelessness enquiries
|
(01256) 845393
(01256) 845250 |
| Mayor's office |
(01256) 845591 |
Planning - duty planning officer, applications
and advice
The duty planning service is only available
from 08.30 to 14.30 Monday to Friday. |
(01256) 844844
|
| Planning - registration of planning applications |
(01256) 845289
|
Planning - public speaking at development
control committee |
(01256) 845409 |
| Planning - enforcement |
(01256) 845274 |
| Planning - legal agreements |
(01256) 845258 |
| Planning - appeals |
(01256) 845403 |
Planning - policy and local development
framework |
(01256) 845532
(01256) 845796 |
Post
Basingstoke and Deane Borough Council
Civic Offices
London Road
Basingstoke
Hants
RG21 4AH