The Data Protection Act 1998 provides an individual (data subject) with the right to ask for, and be provided with, a copy of information held about him/her by, or on behalf of, the council.
This right extends to cover any information, whether it is held on a computer, is on paper, or forms part of any other media. This right is known as the Subject Access Right.
To exercise this right you must:
- your name
- the address to which you would want information sent
- information that would help the council to identify you eg your current and previous addresses
- any other information that you feel will help the council to respond to your request eg telephone number(s), council tax reference, benefit claim reference, etc.
Address your request to: The Data Protection Officer, Basingstoke and Deane Borough Council, Civic Offices, London Road, Basingstoke, Hampshire, RG21 4AH.
The Data Protection Officer will log your request and write to you confirming receipt of the request. The council charges a £10 fee to process a request. It must be paid before any work is undertaken.
Within 40 calendar days from receipt of the subject access request and payment of the fee, you will:
- receive a copy of any information held about you, and
- be provided with an explanation of any terms, codes or markers in the information that would otherwise be unintelligible, or
- be informed if no information is held about you.
Once you receive the information, you have a right to have any inaccuracies corrected or the personal information erased where it is no longer appropriate for the council to keep it. If you need to proceed with any matter of this sort, make contact with the Data Protection Officer
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