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Customer Accessibility

These indicators look at whether we are promoting equal opportunities in our service delivery, and by providing suitable access to our buildings and services -

2007/08 Actual

Target

Past Performance

2007/08

2005/06 Actual

2006/07  Actual

BV 2a - The level of the Equality Standard we have achieved

2

2

New Standard

BV 2b - Score against a checklist for promoting race equality

94.74%

100%

73.68%

94.74% 

BV 156 - Council buildings accessible to disabled people

89%

86%

82.50%

85.40%