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Housing Benefits

The Government is keen to drive up standards in benefits and to tackle fraud and error. These indicators help to measure progress.
 
Government guidance states that 'good' performance is neither high nor low in respect of BV76b, c and d.



 

2007/08 Actual

Target

Past Performance

2007/08

2005/06 Actual

2006/07  Actual

BV 76b - Number of benefit fraud investigators employed per 1,000 caseload

0.35

0.36

0.36

0.35

BV 76c - Number of benefit fraud investigations per 1,000 caseload

8.57

9

9.99

8.33

BV 76d - Number of benefit prosecutions and sanctions per 1,000 caseload

5.56

6

2.62

4.86

BV 78a - Average time for processing new claims

22.9 days

30 days

31.17 days

31.95 days

BV 78b - Average time for processing notifications of changes in circumstances    

12 days

15 days

23.73 days

17.42 days

BV 79a - % of benefit cases calculated correctly

98.80%

98.25%

97.80%

99.20%

BV 79(i) - Benefits overpayments recovered

Not Available

45%

Not available

Not available

BV 79(ii) - Benefits overpayments recovered as % of debt at the start of the year

Not Available

30%

Not available

Not available

BV 79(iii) - Benefits overpayments written off

Not available

None Set

Not available

Not Available