Extra care housing

Extra care housing - sometimes called very sheltered housing or assisted living, is ideal for older people who need some personal care or other support, but who are still able to live independently and safely.

Extra care housing provides more support than traditional sheltered housing schemes, but would not be suitable for someone with very intense care or support needs.

A move to extra care housing may mean you do not have to move into a care home or it could reduce the amount of time you spend in a care home in the future. If you are part of a couple, where just one of you has care needs, it may mean that you can continue living together.

How much support and care would I receive in an Extra Care Scheme?

Extra care schemes have two sets of staff.

  • A scheme manager who ensures that you receive the housing related support that you need.
  • A team of care staff, commissioned by Adult Services, who are on-site 24 hours a day to administer your commissioned care. The amount of care you receive will be assessed by Adult Services. Additional care will only be provided in an emergency.
Who can apply?

Anyone aged 55 and over, who is eligible for Adult Services care and is assessed as requiring a care support package, can apply for extra care housing in Basingstoke and Deane. Priority will be given to those with a local connection to Basingstoke and Deane Borough in accordance with the allocations policy. Those with savings over £30,000 and/or those who own or have a legal interest in a property in the UK or abroad will not necessarily be accepted onto the Basingstoke and Deane waiting list for extra care, however each case will be looked at on individual circumstances.

Due to the nature of extra care housing and to ensure the safety and wellbeing of all tenants, landlords may not accept nominations from:

  • those with severe mental impairment
  • those with a history of drug and alcohol abuse
  • those with complex behavioural needs
  • those with a history of violence
  • those who have been convicted of serious offences
  • those requiring nursing care.
How do I apply for extra care housing in Basingstoke and Deane?
  • To apply for Extra Care housing, you will need to complete an online application form at www.basingstokehomebid.org.uk. If you are unable to access a computer or have someone complete the form on your behalf then please contact Basingstoke and Deane Borough Council on 01256 844844 where support can be offered. If on the form you have expressed an interest in extra care housing, we will liaise with Adult Services regarding your care and support needs.
  • Once Adult Services has confirmed whether your care needs are considered low, medium or high you will be assigned a care band and placed onto a waiting list. We will write to confirm this and your care and housing register banding.
  • If you are applying from outside of the Basingstoke and Deane borough and meet the local connection criteria according to the allocation policy, it is likely that you will be asked to spend one to two weeks at the short-stay assessment suite (guest suite) at either Abbey Court or Newman Court before you can be placed onto the specific waiting list for extra care housing. This is to ensure that your care needs can be met within an extra care environment and to determine if extra care housing is your preferred re-housing option. Both schemes offer this period of assessment free of rental charge and it will need to be arranged via the individual scheme's manager. Once you have had your stay, the extra care housing scheme will feed back to Adult Services about whether they feel that extra care housing is a suitable environment for you. You will be given the opportunity to express your opinions on the stay too. If it is determined, following your stay, that extra care housing can meet your care and support then then you will be placed on to the waiting list at Basingstoke and Deane Borough Council.
  • Please be aware that once you have arranged your trial stay with the scheme manager, if an emergency arises for an existing tenant or resident of the extra care scheme you plan to stay at, they must take priority in using the guest suite and it may be that your trial stay is postponed. Whilst this is unlikely, it is something that we need to make you aware of.
Where are the schemes for extra care in Basingstoke and Deane?

Abbey Court, Popley Way, Popley, Basingstoke – Sentinel Housing Association
A total of 51 one bedroom flats with on-site care staff (24 hours), residential management staff, community alarm service and short-stay assessment facilities.

Newman Court, Barber Road, Brighton Hill, Basingstoke – Saxon Weald
A total of 64 one and two bedroom flats – 34 affordable rented, 30 shared equity and one short-term recuperation suite with on-site care staff (24 hours), non-resident management staff and community alarm service.

Contact details

Housing Services team

If you need some advice about housing, send a message to the Housing Team.

Telephone: 01256 844844

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