The maintenance of roads within the Borough is the responsibility of Hampshire County Council Highways, who are based at this Council's offices and are supported by the HCC Highways Depot at Hook.
If you spot a non emergency fault, you can notify Hampshire County Council Highways simply and quickly by completing their online form www.hants.gov.uk/roads
Alternatively, you can contact Hampshire County Council Highways by telephone on
0845 603 5633 or write to:
Hampshire County Council Highways
C/O Basingstoke and Deane Borough Council
1st floor Parklands
Civic Offices
London Road
Basingstoke
RG21 4AH
If you spot an emergency fault outside of normal office hours, please telephone (01256) 844844.
You will be connected to a staffed out of hours staffed answering service, however if your call cannot be taken please leave details of the fault along with your contact details on the answerphone so that appropriate action can be taken.