You may make payments to the Council in a wide variety of ways:
|
Service |
By post,
In person,
or by
Telephone |
Internet on-line payments(24 hour service) |
Telephone call (automated system)
(24 hour service) |
Direct Debit |
Payment Card at post offices or payzone |
|
Council Tax |
Y |
Y |
Y |
Y |
Y |
|
Business Rates |
Y |
Y |
Y |
Y |
|
|
Car Parking Notices |
Y |
Y |
Y |
|
|
|
Housing Benefit overpayments |
Y |
Y |
Y |
|
|
|
Debtors Invoices |
Y |
Y |
|
|
|
|
Mortgages |
Y |
Y |
|
|
|
|
Other miscellaneous payments |
Y |
|
|
|
|
By telephone, talking to a member of staff
The contact centre will take payment details for any services (for payment by debit or credit card only) during normal office hours (Monday to Thursday 08:30 am to 5:00 pm, and on Fridays between 08:30 am and 4:30 pm). Call (01256) 844844.
By using the Automated Telephone system
You can use the automated telephone system (01256) 845757, 24 hours a day, 7 days a week (“24/7”), using debit or credit cards to pay for the following services: council tax, business rates, car park notices and housing benefit overpayments*.
*Please note that for housing benefit overpayments only those invoices issued after 1 June 2003 (with a reference beginning with the number “7”) can use this method.
By paying On-line through the Internet
Using a highly secure link you can pay for the following range of services 24 hours a day, seven days a week (“24/7”), via the internet: council tax, business rates, car park notices, mortgages, invoices (miscellaneous debtors) and housing benefit overpayments*.
*Please note that for housing benefit overpayment invoices only those issued after 1 June 2003 (with a reference beginning with the number “7”) can use this method.
Click here to pay online now...
By direct debit
For council tax and business rates, where there are regular instalments to be paid, this is the most efficient method of collection for both the council and the payer. If you would like a direct debit application form please either print and complete the form (download below), call 01256 358555 or e-mail info@basingstoke.gov.uk.
By using plastic payment cards for use at a post office or payzone outlet
If it is more convenient you may pay your council tax at any post office or payzone bill payment outlet. For further details and an application form to register for this method please call 01256 358555 or e-mail info@basingstoke.gov.uk.
By Post
Payment for all services may be made by post (cheques and postal orders only, please do not send cash) by sending to: Basingstoke and Deane Borough Council, PO Box 191, Civic Offices, London Road, Basingstoke, Hampshire RG21 7EA. Please make sure you quote your account reference when paying and enclose a stamped addressed envelope if you require a receipt.
Payments Hall – cashiers
The Payments Hall in the Civic Offices (Parklands building) is open to receive any payments made in person Monday to Friday 9am to 4pm.