Taxi (Hackney Carriage) and Private Hire

The Licensing Team is responsible for licensing all hackney carriage (taxi) and private hire drivers, vehicles and operators in the borough. All hackney carriages and private hire vehicles are the subject of strict licensing rules, conditions and byelaws. Regular mechanical safety checks are carried out and they are also subject to tests on their appearance and cleanliness. Public safety is paramount and only cars meeting the strict standards and specification are licensed.

Drivers are only licensed when the council is satisfied they are fit and proper. Drivers are subject to checks and tests to ensure the public are transported safely.

If you use, or are thinking of using, a taxi or private hire vehicle, please read our customer advice page.

If you have a complaint about a taxi or private hire vehicle, driver or operator please complete the taxi complaint form.

If you are thinking of becoming a taxi or private hire driver, vehicle owner or operator, please take a look at the links on the left hand side. This includes detailed guidance on the application process and the duties and responsibilities of the Licensing Team.

The current fees for a range of licences can be viewed on the licence fees webpage

Existing licence holders will be sent a renewal reminder four to eight weeks before your licence is due for renewal. Renewal application forms are not available to download online. If you have not received your renewal reminder within this timescale please contact the Licensing Team.

Existing applicants can also use the links at the left hand side of the page to find further information on how to make a change to an existing licence such as notifying the licensing team of a change to your details or transferring the ownership of an existing licensed vehicle.

Tell us about a change of details or transferring ownership of an existing licence vehicle by visiting the relevant webpage:

Contact details

Licensing team

Email: licensing@basingstoke.gov.uk

Telephone: 01256 844844

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