Website availability
Basingstoke and Deane Borough Council would like to make its website available all of the time! Unfortunately there are a number of reasons which mean that we are not able to always achieve this. Our target is to have our site available for use 99.8% of the time, meaning that less than 1½ hours per month is taken up by updates and maintenance.
Website maintenance
Below is advance notice of planned maintenance work to this website and current faults that we are aware of.
| Date |
Type |
Reason |
Resolved |
| Saturday, 11 May 2013 and Sunday, 12 May 2013 |
Systems maintenance |
Our website will unavailable at times between Saturday 11 May 2013 and Sunday 12 May 2013, while we perform essential maintenance on our network. |
|
| Thursday, 11 April 2013 |
Systems maintenance |
Our website will unavailable at times on Thursday 11 April 2013, between 7pm and midnight, while we perform essential maintenance on our network. |
The work was completed as planned. |
| Saturday, 30 March 2013 |
Systems maintenance |
Our website will be unavailable at times on Saturday 30 March 2013, between 8am and 8pm, while we perform essential maintenance on our network. |
The work was completed as planned. |
Website availability and performance
The availability and performance of this website is monitored by a private monitoring organisation which provides the council with reports. The table below gives the percentage of time that this website has been available for a particular month. This monitoring happens every 15 minutes each day.
Performance, Availability and Usage statistics
| Month |
Availability (%) |
| April 2013 |
99.99
|
| March 2013 |
99.95
|
| February 2013 |
99.63
|
| January 2013 |
100.00
|
| December 2012 |
100.00
|
| November 2012 |
100.00
|
| October 2012 |
100.00
|
| September 2012 |
100.00
|
| August 2012 |
100.00
|
| July 2012 |
100.00
|
| June 2012 |
94.38
|
| May 2012 |
100.00
|
More detailed performance and availability statistics
are available from our external monitoring service.
Help us improve our performance to you
If you experience technical difficulties using this website please let us know by email to webmaster@basingstoke.gov.uk or by calling 01256 844844