EU legislation requires us to obtain permission from the user before our website issues cookies.

Our online service is not just www.basingstoke.gov.uk but is made up of a number of separate websites (see the list below). The websites run on different systems, some of which have been created by external suppliers. The distribution of websites that make up our overall online service means that we are unable to gain consent once and use it across all of the sites. Some of our sites issue cookies before gaining consent.
 

What is a cookie, and why do we use them

A cookie is a piece of information a website transfers to your computer. When your browser visits the specific site at a later date, it will recognise you've visited before. Your web browser will only send the cookie back to the website which sent it. Cookies are not shared between websites.

Our cookies allow you to sign in to your My Basingstoke account, choose a larger text size, and make use of our web chat feature. Cookies also allow us to present our customers with a questionnaire, and to gather statistics about how our website is used. These are vital to us, because if we don’t know how our website is being used, we can’t make it better.

How we respect your privacy

We collect information in a way which does not identify anyone.

We do offer a number of online services which require you to sign in to ‘My Basingstoke’. We need to know who you are when you are asking us to do something for you. The information you provide when requesting a service is only used for that purpose.

Our website allows you to opt out of cookies, although it still needs to set the CookieConsentController cookie to be able to remember that you have opted out! You can change your cookie preference on our cookie control page.

What will happen if you do not accept cookies?

If you do not accept cookies, some features of the site will not be available to you, including My Basingstoke. You will still be able to get to most of the information on our site but you will not be able to request some services. We will also miss out on your helpful feedback, and how our website is being used by you.

List of our websites and how they use cookies

www.basingstoke.gov.uk

This website will not issue cookies until we have your consent. When we have your consent you will get the following cookies. Some of these are used to anonymously measure the usage of our website. One cookie allows you to sign up/in to My Basingstoke. Please note that these are separate uses and we do not track your personal use of our website.

Cookie names	Cookie purpose
CookieConsentController	This records whether or not you have accepted cookies on our website. If you delete this cookie then you will be prompted to allow cookies again. Our website allows you to opt out of cookies but, for us to be able to remember your preference, we still need to set this cookie! That's what cookies are for. If you opt out then this cookie will ensure you don't get other cookies from our main website.
ASP.NET_SessionId	Allows some features of our website to work
.ASPXAUTH	Required to be able to use My Basingstoke
StyleSheet	Allows you to have larger text on our website.
Whoson	Required for operation of the Who’s On, online chat component.
socitm_exclude_me9	Remembers when you have filled in our website questionnaire so you are not interrupted unnecessarily.
__utma, __utmb, __utmc, __utmz	These Google Analytics cookies gather vital website usage information which allows us to provide a website that better serves your needs. These do not track you personally.

planning.basingstoke.gov.uk

This website will issue two cookies without asking for your consent. The cookies are not used for tracking, and are required for the operation of the website. We are unable to change how this website works.

Cookie names	Cookie purpose
Cookieid, style	Required for the website to work

mapping.basingstoke.gov.uk

This website will issue one cookie without asking for your consent. The cookie is not used for tracking, and is required for the operation of the website. We are unable to change how this website works.

Cookie names	Cookie purpose
ASP.NET_SessionId	Required for the website to work.

licensing.basingstoke.gov.uk

This website will issue one cookie without asking for your consent. The cookie is not used for tracking, and is required for the operation of the website. We are unable to change how this website works.

Cookie names	Cookie purpose
ASP.NET_SessionId	Required for the website to work.

*.e-paycapita.com (Online payments provided by Capita)

Capita are our partner for online payments. Any service that you request that requires payment will take you to the Capita website. It will issue the following cookie, currently without asking for consent. We are unable to change how this website works.

Cookie names	Cookie purpose
JSESSIONID	Required for the service to work

basingstoke.searchimprove.com (Search provided by SiteImprove)

This online service provides our website search feature. If you use our website search box then you are taken to this site. It will issue the following cookie without asking for consent. We are unable to change how this website works.

Cookie names	Cookie purpose
nmstat	Required for the service to work

*.insipio.com (Accessibility provided by Dixerit)

This online service reads our website aloud as speech, and provides other accessibility features. If you click our link for “accessibility toolbar (Dixerit)” then you are taken to this site. It will issue the following cookies, currently without asking for consent. We are unable to change how this website works.

Cookie names	Cookie purpose
JSESSIONID	Required for the service to work
__utma, __utmb, __utmc, __utmz	These Google Analytics cookies allow Dixerit to gather usage statistics from their service. This is separate from the council’s use of Google Analytics.

petitions.basingstoke.gov.uk (Online petitions provided by INOVEM)

This site allows you to start new petitions and sign existing ones. It uses the following cookies, currently without asking consent. We are unable to change how this website works.

Cookie names	Cookie purpose
CFID, CFTOKEN	Required for the service to work
__utma, __utmb, __utmc, __utmz	These Google Analytics cookies allow INOVEM to gather usage statistics from their service. This is separate from the council’s use of Google Analytics.

basingstoke-consult.limehouse.co.uk (Consultation provided by Limehouse)

This site allows you to comment on our Local Development Framework. It uses the following cookies, currently without asking for consent. We are unable to change how this website works.

Cookie names	Cookie purpose
ServerID	Required for the service to work
__utma, __utmb, __utmc, __utmz	These Google Analytics cookies allow Limehouse to gather usage statistics from their service. This is separate from the council’s use of Google Analytics.