A-Z

C

Camping and caravan sites
Information on how and what you need to do to purchase an existing licensed site or wish to start a new mobile home site within Basingstoke
Camrose Day Centre
Find out more about the Camrose Day Centre
Candidates and Agents
Information on elections to be held on 7 May 2015 for candidates and agents
Capping your benefit
Information on capping of benefit in Basingstoke and Deane.
Car Park Charges
Parking charges, times and how to apply for pre paid car parking cards
Car parking permits
Information on parking permits and season tickets
Car parks
Information on location of car parks, how many spaces there are and if they have disabled bays
Careers - find out more
Find out more about careers at Basingstoke and Deane Borough Council
Carelines
Information and contact details for social care and health in Hampshire
Carers
Information and contact details for social care and health in Hampshire
CCTV frequently asked questions
FAQs about CCTV cameras in Basingstoke Town Centre area and where they are located
CCTV in Basingstoke Town Centre
Location of CCTV cameras in and around Basingstoke Town Centre
Cemeteries
Information on the cemeteries and crematorium in Basingstoke and Deane.
Census
Introduction to the Basingstoke and Deane Census information.
Central Basingstoke vision
Information on the central Basingstoke vision.
Centre Shuttle
Detailed information on location, times and fares for the centre shuttle
Change of circumstances
Housing benefits and council tax support change of circumstances summary
Charity and community amateur sports clubs
Find out about applying for business rates relief for unoccupied properties where the rate payer is a charity or community amateur sports club.
Charity collections
Information on charity collections and how to apply
Charity, non-profit and community amateur sports clubs
If you are a charity, non-profit organisation or an community amateur sports clubs, you may be entitled to business rate relief - find out more information here.
Chief Executive
Information on the Chief Executive and Executive Directors at Basingstoke and Deane Borough Council.
Child protection
Information and contact details for social care and health in Hampshire
Children and young people
Information on services in Hampshire for children and young people
Children's homes
Information and contact details for social care and health in Hampshire
Children's services
Information and contact details for social care and health in Hampshire
Chimney height approval and installing a furnace
It is important that the height of any chimney is sufficient to avoid the likelihood of particles becoming harmful to health or a nuisance
CIL Charging in Basingstoke and Deane
CIL charging in Basingstoke and Deane
CIL for Town and Parish Councils
Information on key element of the Community Infrastructure Levy (or CIL) is that a proportion of the money secured for development is passed on to the relevant Town or Parish Council where that development has taken place.
CIL frequently asked questions
Frequently asked questions about the community infrastructure levy and what you need to do.
CIL Spending and Infrastructure Funding Statement
How the community infrastructure levy income received by the Borough Council will be allocated.
Citizens Advice Bureaux
Information on Basingstoke and Deane Borough Council's legal services.
Civil emergencies
Information about Basingstoke and Deane Borough Council's emergency plan - what to do in and contact details of who can help in an emergency.
Claim housing benefit and/or council tax support
Find out how to claim housing benefit and/or council tax support in Basingstoke and Deane.
Clean air
Find out about air pollution and clean air in the borough. What is being done locally and how you can help to improve air quality.
Climate change
Find out about what the council is doing to help slow down climate change in the borough. Also what you can do to help the environment.
Climate change - what we are doing
Information on what Basingstoke and Deane Borough Council is doing to address the issue of climate change locally.
Climate change - what you can do
Hints and tips on reducing your carbon footprint and saving money
Climate Change and Air Quality Strategy
Climate change and air quality strategy - consultation is now closed. We are considering the responses ahead of adopting the final strategy.
Clinical waste disposal
Information on the disposal of clinical and healthcare waste.
Club premises certificate
Club premises certificate - guidance on making an application
Coach drop-off and pick-up area
coach drop off and pick up points for passengers and operators
Cockroaches
Information on pest control, including rats, mice, bed bugs, bees, cockroaches, fleas, wasps and foxes.
Colleges
Information on colleges, university and schools including Basingstoke College of Technology(BCOT), Queen Mary's College(QMC) and University of Winchester campus.
Comment about hackney carriage and private hire services licensed by the council
How to make a compliment or a complaints about hackney carriage (taxi) and private hire services licensed by the council
Commenting on a planning application
Our aim is to help you become involved in the planning process, find out how to comment or object to a planning application.
Comments and compliments
Make a comments about our services or pay us a compliment by completing a form.
Commercial property
Council owned light industrial units and office space to rent in Basingstoke and Kingsclere.
Commercial to Residential Article 4 Direction
Consultation on Article 4 Direction to removed permitted development rights to allow the change of use from commercial uses to residential in specific business parks in Basingstoke.
Commercial waste
Information on businesses responsibilities when it comes to their local environment in Basingstoke and Deane.
Communications and media
Visit this page for information on press and media enquiries
Community
Find out about what is available in your community in Basingstoke and Deane
Community (asymptomatic) Testing
From Thursday 25 February 2021, a rapid community testing centre for eligible residents will be running at South Ham Library. If you are unable to work from home, and are classed as a critical worker, you are able to book an asymptomatic COVID-19 test.
Community association guidance
The Community association guidance tool aims to help community associations and groups ensure that they understand their roles and responsibilities
Community grants
Guidance, grants and progress on community plans.
Community Infrastructure Levy
Find out how the CIL Regulations 2010 enable us to raise funding for infrastructure by levying a charge on new development within the area and frequently answered questions about CIL.
Community Infrastructure Levy (CIL)
Money raised through CIL can be used to fund infrastructure projects such as transport schemes, schools, health and social care, green spaces and leisure.
Community Infrastructure Levy (CIL) Examination
Find details of Basingstoke and Deane's draft CIL, together with further information and documents relating to the CIL examination.
Community Investment Framework
The Community Investment Framework acts as a checklist to guide the development of proposals to maximise the impact of investing time and resources.
Community planning
The council encourages all local communities to get involved in shaping their local areas and is supporting communities to develop their own community plans.
Community plans
Information on community plans and how to get involved.
Community premises and village halls
Community premises and village halls
Community resilience
Information on the important role that communities play in an emergency
Community Right to Bid
This gives communities a right to identify 'up front' a building or land that they believe to be of importance to their community's social well-being.
Community right to challenge
The Community Right to Challenge was introduced by the Localism Act 2011. It gives certain groups the right to submit an expression of interest (EOI) to run council services.
Community safety (Community safety)
Information on the community safety team in Basingstoke and Deane including the shared service with Hart and Rushmoor and other partnership agencies to form Safer North Hampshire.
Community safety (Community)
Find out what we are doing to help keep Basingstoke and Deane a safe. Check to see if a traveller encampment has been reported, view the safety campaigns we are running.
Community Safety Patrol Officers (CSPO)
Community Safety Patrol Officers (CSPO) aim to improve the wellbeing of local residents by helping to make people feel safer. The focus of the service is to reduce anti-social behaviour affecting people and places.
Community transport
Community transport providers
Community wardens
Community Safety Patrol Officers (CSPO) aim to improve the wellbeing of local residents by helping to make people feel safer. The focus of the service is to reduce anti-social behaviour affecting people and places.
Complaint guide
Basingstoke and Deane Borough Council's guide to making a compliant to us about council services
Complaints
How to make a complaint to Basingstoke and Deane Borough Council.
Complaints about health and safety at work
Complaints about health and safety at work.
Complaints about services licensed by the council
Make a Complaints about services licensed by the Council
Completion notice
A completion notice is issued when a newly constructed building (or existing building that has been split or merged) is considered complete for non-domestic business rates.
Composting
Information on home composting to reduce the amount of waste we send for incineration, including information on green cone and green johanna.
Concessionary fares
Bus service update for Hampshire, Basingstoke and surrounding areas, including information on concessionary travel - older person's bus pass issued by Hampshire County Council
Concessionary travel
Bus service update for Hampshire, Basingstoke and surrounding areas, including information on concessionary travel - older person's bus pass issued by Hampshire County Council
Conservation
These historic buildings, areas and landscapes provide valuable evidence of our social and economic history
Conservation area maps and appraisals
Find out conservation area appraisals for areas within Basingstoke and Deane
Conservation groups
Find out how you can volunteer with a conservation group in Basingstoke and Deane
Constitution
Basingstoke and Deane Borough Council's constitution
Consultation on a vision for land north of the M3 at junction seven
Consultation on a vision for land north of M3 junction seven.
Consultation on budget proposals for 2021-2022
Read about and have your say on the budget consultation 2021-22
Consultations
Details of current consultations being held by Basingstoke and Deane Borough Council
Consultations and engagement
We are committed to engaging with local people, organisations and businesses to find out their views on different aspects of the council’s work.
Contact Basingstoke and Deane Borough Council
Information on how to contact Basingstoke and Deane Borough Council.
Contaminated land
The council has an inspection programme to identify and remediate land which is causing an unacceptable risk to human health or the wider environment
Contract opportunities
Contract Opportunities
Contract Register
Contract Register
Cookies (website)
Information on cookies and why Basingstoke and Deane Borough Council uses them
Cooling towers
information on and application evaluation
Coronavirus (COVID-19)
Find out about the latest advice and information on the Coronavirus (COVID-19)
Corporate card transactions
Information on corporate card transactions
Council budgets and spending
Information about Basingstoke and Deane Borough Council's budgets and spending. Fees and charges, members allowances, medium term financial plan, joint Manydown committee annual returns
Council meetings
Information about councillors and meetings
Council Plan
Information on strategies, plans and policies in Basingstoke and Deane
Council Plan 2020 to 2024 and budget 2021 to 2025
Find out about the consultation on the draft Council Plan 2020 to 2024 and budget 2021 to 2025 carried out from 11 November 2020 to 3 January 2021.
Council policies and plans
Information on strategies, plans and policies in Basingstoke and Deane
Council tax
Information about council tax in Basingstoke and Deane.
Council tax bands and charges
Information about council tax bands and charges in Basingstoke and Deane. You can find out the council tax charge for each of the valuation bands across the whole borough.
Council tax benefit
Information about housing benefit and council tax support in Basingstoke and Deane.
Council tax discount disregard review form
Confirmation that you are still entitled to a council tax discount
Council tax discounts
Information on council tax discounts and exemptions in Basingstoke and Deane.
Council tax enquiry form
Send the Council Tax Team a message
Council tax exemption review form
Complete a council tax exemption review form
Council tax exemptions
Information on exemptions from paying council tax in Basingstoke and Deane and how to apply.
Council tax liability appeals
Information on how to appeal against a decision made by Basingstoke and Deane Borough Council in respect of your liability to pay council tax.
Councillor Complaint Decision Notices
Details of councillor complaint decision notices
Councillors
Information about councillors and meetings
Councillors Code of Conduct
Find out about Basingstoke & Deane's councillor's code of conduct
Council-owned trees
Find out how Basingstoke and Deane Borough Council manages the maintenance of its trees and how you can apply for a council tree to be pruned or felled. Find out what to do if a council owned tree is causing excessive shade to your property
Counselling
Information and contact details for social care and health in Hampshire
Countryside
Information on the natural environment of Basingstoke and Deane.
Courses, seminars and accreditation
Information on courses, seminars and accreditation
COVID 19 Allotment information
Information for allotment holders
COVID-19 - advice for alcohol licensing
Advice for alcohol licensing during the COVID-19 pandemic.
COVID-19 - advice for licensed drivers
Information and advice on COVID-19 for all licensed drivers in Basingstoke and Deane
COVID-19 - animal welfare
Coronavirus (COVID-19)information on animal welfare and animal licensing.
COVID-19 - Bins and recycling
Information on bins and recycling in relation to the coronavirus in Basingstoke and Deane.
COVID-19 - Community hub
Community hub in Basingstoke and Deane during the coronavirus outbreak.
COVID-19 - FAQs for benefits
Frequently asked questions about benefits during the COVID-19 pandemic.
COVID-19 - Food delivery/Takeaway services
Information on food delivery and takeaway services in Basingstoke and Deane.
COVID-19 - Housing
Find further information and advice on your housing needs during the COVID-19 pandemic.
COVID-19 - information sharing
We are asking residents to share important information on how to receive help and support, as well as changes to our services during the COVID-19 outbreak?
COVID-19 - Noise advice
Information on noise in Basingstoke and Deane during the Coronavirus.
COVID-19 - Nursery discount
Information on how to apply for the nursery business rates relief.
COVID-19 - Retail discount
Information on applying for retail discount 2020/2021 and 2021/2022 in Basingstoke and Deane.
COVID-19 - Service updates
Find out about the latest updates on council services during the coronavirus outbreak.
COVID-19 - Test and Trace Support scheme
Find out more about the Test and Trace Support scheme which offers financial support to eligible people required by law to self-isolate.
COVID-19 Employment support
National and local organisations have adapted the way in which they work so that they can continue to provide information, advice and support to help people find work while adhering to social distancing guidelines.
COVID-19 guidance and supporting documentation
Event COVID-19 guidance and supporting documentation
COVID-19 guidance for business
Information for businesses in Basingstoke and Deane about COVID-19.
COVID-19 guidance for shopping
Guidance for shoppers during the coronavirus outbreak.
COVID-19 Support for sports clubs and organisations
Providing the latest information on support for sports clubs and organisations, and voluntary and community sector organisations during COVID-19.
COVID-19 support grants for businesses
Information on COVID-19 support grants for businesses in Basingstoke and Deane.
Crematorium
Information on the cemeteries and crematorium in Basingstoke and Deane.
Crime
Information on the community safety team in Basingstoke and Deane including the shared service with Hart and Rushmoor and other partnership agencies to form Safer North Hampshire.
Current Community Plans
List of current community plans.
Current health initiatives
Information on buggyfit, steady and strong and new age kurling in Basingstoke area
Current projects
Information about improvements to play and open space areas in Basingstoke and Deane. Information on equipped play areas in the borough.
Current reported encampments
List of known unauthorised encampments in Basingstoke and Deane.
Customer advice
Information on what premises can be licensed involving animals
Customer Service Charter
We want to deliver the best possible service to all our residents and visitors and to do this, we have developed a customer charter
Cycle Parking
Where to parking cycles in Basingstoke
Cycle routes
National cycle routes in the Basingstoke area
Cycling
National cycle routes in the Basingstoke area
Cycling for improved health and fitness
Find out about cycling in Basingstoke and Deane
Cycling Strategy
The strategy aims to promote cycling for commuting and leisure with the map helping people to find the best route for their journey.

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm
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