When are my bins collected?

Bin crews have caught up following the disruption to the service caused by the snow and ice earlier in the month. Thank you for your patience during this time. Please continue to put your bins, boxes and bags out on your normal collection day before 7am.

To provide you with your collection dates we first need to know where you live. Different properties on the same street may fall under different rounds, so it is essential that you select your own property and not that of a neighbour. Please search for and select your address below.

Enter a postcode, street name or house name etc.

Viewing on a mobile device - click on arrow to view address picker

When you have searched for your address to see when your collection day is you will also see a link to a calendar that you can download.

Missed bin collection

Before reporting a missed bin collection:

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm