When are my bins collected?

Together with our contractor Serco we are making some changes to waste, recycling and garden waste collections in the borough.

From the week beginning Monday 22 July 2019, over half of the borough’s households will see a change to the day, recycling week or the time their bin is collected. Most of our garden waste customers will also see a change.

Visit www.basingstoke.gov.uk/bin-changes for more information.

To provide you with your collection dates we first need to know where you live. Different properties on the same street may fall under different rounds, so it is essential that you select your own property and not that of a neighbour. Please search for and select your address below.

Enter a postcode, street name or house name etc.

Viewing on a mobile device - click on arrow to view address picker

When you have searched for your address to see when your collection day is you will also see a link to a calendar that you can download.

Missed bin collection

Before reporting a missed bin collection:

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm