To request this service online you will need a valid credit or debit card (we accept Visa, Delta, Electron, MasterCard and Maestro).
More information about this service can be found on the Bulky household waste webpage.
Basingstoke and Deane Borough Council is the data controller for the personal information you provide on this form. You can contact the council by phone on 01256 844844, via email to firstname.lastname@example.org or by writing to us at Civic Offices, London Road, Basingstoke RG21 4AH. The council’s Data Protection Officer can be contacted at email@example.com
The personal information you provide will be used to process your request. It is necessary for you to provide this information to us so that we can process your request/provide the service you have requested.
For further details on how your information is used; who we may share your information with; how we maintain the security of your information and your rights, including how to access information we hold on you and how to complain if you have any concerns about how your personal details are processed, please read our privacy statement.
If any members of your household are showing symptoms of coronavirus (COVID-19), please put your items outside three days before your collection day to reduce the risk of spreading coronavirus (COVID-19).
Please note that we are currently not able to make any amendments to your collection once it has been confirmed and paid for.
If you cancel your collection five days before the collection date, you will receive a full refund. However, there is a cancellation charge of £12.02 if you cancel your collection fewer than five working days before your collection date.
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