Book a bulky household waste collection

You can now book a collection for bulky household items. Please note that we are receiving a high number of requests for collections of bulky waste at the moment and you may have to wait a little longer for a collection date.

We are asking that if any members of your household are showing symptoms of coronavirus (Covid-19) that items are put outside three days before your collection day to reduce the risk of spreading coronavirus (Covid-19). All items should be together outside, close to the boundary of your property (not the public highway/footpath) but easily accessible for our crews.

To request this service online you will need:

More information about this service can be found on the Bulky household waste webpage.

Privacy notice
We share the information you provide through this form within the organisation, to provide our bin collection services to you. We also share this data with Basingstoke & Deane Borough Council and Serco who help us deliver these services, and we have a data sharing agreement in place to do this. We will not disclose any information to other organisations unless we are required to by law, or to prevent fraud.

For further details on how your information is used, how we maintain the security of your information and your rights, including how to access information we hold on you and how to complain if you have any concerns about how your personal details are processed, please read our privacy statement.

Important information to remember on the day of your collection

Please note that we are currently not able to make any amendments to your collection once it has been confirmed and paid for.

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