Services for children and young people

Children's Services for the Basingstoke area are provided by Hampshire County Council (HCC), find out more by visiting their website - Support for children and young people in Hampshire

Basingstoke and Deane Youth Participation Group

We are currently working with young people to establish a participation group to give young people a voice on issues that affect them. For more information and/or to get involved please contact the Children, Young People and Families Team by phoning 01256 845622 or emailing

Child Protection

If you have any concerns because you think that a child might be being abused and you want to talk to someone or ask someone to find out what is going on, you should contact the Children’s Services Department.

During office hours, 8.30am to 5pm, call 0300 555 1384. At all other times you should contact the out-of-hours service 0300 555 1373.

For all emergency situations call 999.

If you think a child or young person under the age of 18 has been or is being abused by a person in a position of trust, contact the County Council's Allegations Officer.

Youth Networking forum

The Youth Networking Forum brings together professionals and volunteers working with young people in the borough. They share best practice and resources addressing the needs of the community. Forum members will work together to develop positive and effective services for young people throughout the borough.

The Youth Network Forum Membership is made up of representatives from the following sectors/organisations:

  • Public Sector
  • Voluntary Sector
  • Private Sector

In particular but the list is not extensive:

  • Basingstoke and Deane Borough Council
  • Faith Groups
  • Hard to Reach Young People
  • Children in Care
  • LGBT
  • Uniformed Groups (Scouts, Brownies)

The group's objectives are to:

  • Identify best practice approaches addressing the needs of communities
  • Enable discussion around common issues that affect services or young people
  • Assist with the development of future youth initiatives within Basingstoke and Deane
  • Develop existing and new youth workers through qualification and training
  • Provide, develop and implement a Youth Network Accreditation Scheme
  • Coordinate cost effective youth provision
  • Increase the recruitment of volunteers through joined up approaches
  • Encourage and support centres to open new youth facilities

For more information please contact the Children, Young People and Families team by emailing or call 01256 845622

Youth Strategy

The council’s Youth Strategy 2015-18 and accompanying Action Plan were adopted at Council in January 2015.

The Strategy is based on three underlying principles namely:

  • increased involvement
  • improved awareness
  • extending access.

It also responds to four emerging priorities arising from consultation with young people, namely:

  • having things to do
  • getting to places
  • having a say
  • safer communities.

Information for parents and carers

You can find helpful information if you are a parent and/or carer for children and young people aged 0-16 years (or up to 19 years with additional needs) by visiting Hampshire County Council's webpages; information for parents and carers.

Hampshire Family Information Directory

The Hampshire Family Information Directory provides a directory of children's services, including: things for children to do, places to go, schooling information, health, safety, leisure as well as details on working with children and services available.


PDF document Policy and Procedure for the Safeguarding of Children and Adults - March 2016 (PDF) [355 kb]

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    8.30am to 4.30pm