Report a bin collection issue

Read the latest bin collection service updates and answers to FAQs

If you're unhappy with how our crews have collected your waste, recycling, glass or garden waste, please let us know.

You can report the following issues:

• Your bin or container not being returned to its collection point.
• Your bin or container blocking access.
• Crews using your bin or container to carry others waste.
• Rubbish or waste being left in the road.
• Excess waste, recycling or garden waste not being taken.
• Crews damaging your property.
• Recycling being moved into your waste bin.
• Crews throwing your containers around.

If we've missed your bin, please report it using our missed bin collection form.