Report a bin collection issue

If you're unhappy with how our crews have collected your waste, recycling, glass or garden waste, please let us know.

You can report the following issues:

• Your bin or container not being returned to its collection point.
• Your bin or container blocking access.
• Crews using your bin or container to carry others waste.
• Rubbish or waste being left in the road.
• Bins or containers not being fully emptied.
• Excess waste, recycling or garden waste not being taken.
• Crews damaging your property.
• Recycling being moved into your waste bin.
• Crews throwing your containers around.

If we've missed your bin, please report it using our missed bin collection form.