Coronavirus (COVID-19)

Last updated: 1 December 2020 at 4.30pm

This page provides you with the latest information on Coronavirus (COVID-19). The government is making regular announcements in response to the ongoing outbreak.

Autumn COVID-19 graphic

Restrictions from Wednesday 2 December

COVID-19 Tier 2 High Alert information
Tier 2 High Alert information (opens in new window)

As part of Hampshire County Council’s public health authority area, Basingstoke and Deane will be Tier 2: High alert from 00:01 on Wednesday 2 December.

This is for areas with a higher or rapidly rising level of infections, where some additional restrictions need to be in place.

The government plan for managing COVID-19 through to the end of 2020 and into the start of 2021 has been published alongside a summary.

A joint statement on UK-wide Christmas arrangements has been released by the UK Government and Devolved Administrations. A single set of UK-wide Christmas measures has been agreed.

Local COVID-19 data

Basingstoke and Deane Borough Council continues to work closely with Hampshire County Council, Public Health England, the NHS and others to respond to further outbreaks of coronavirus.

Keep Hampshire Safe campaign

Keep Hampshire Safe is an information and communications campaign supports the delivery of Hampshire's Local Outbreak Control Plan.

To help control the virus and protect yourself and others, when you leave home you must:

  • wash hands - keep washing your hands regularly
  • cover face - wear a face covering over your nose and mouth in enclosed spaces
  • make space - stay at least a metre away from people not in your household

If you are feeling unwell, get a test and do not leave home for at least 10 days.

Visit the government webpages for the latest guidance and information.

Guidance in different languages

View the guidance in different languages for people having to self-isolate with COVID-19 (or suspected) on the GOV.UK website.

Guidance on social distancing measures is also available in different languages on the GOV.UK website.

Information on restrictions in place are now available in Slovak, Polish, Bangla (Bengali), Welsh, Urdu, Arabic, Hindi, Gujarati, Somali, Persian (Farsi) and Punjabi (Gurmukhi).

British Sign Language

Find out about coronavirus information in British Sign Language.

Council updates

The council's COVID-19 response

Our COVID-19 booklet gives a snapshot of the council’s response to the COVID-19 pandemic. This includes an overview from the Leader and infographics showing figures about some of the things we did between Monday 16 March and Friday 31 July 2020.

Council meetings

All committee, Cabinet and Council meetings are now being held virtually and are live streamed on the council's website in the same way as they would normally be webcast to allow residents to watch the committee meetings live.

Find out more information on upcoming virtual council meetings.

Service updates

Find out the latest updates and further information on how our services have been affected by COVID-19.

Bin collection updates

Read the latest bin collection service updates and answers to FAQs.


If you are planning a public or private event, whether it is indoors or outdoors, please read our event application webpage

Safe shopping guidance

Read the latest guidance for staying safe and protecting others when shopping during the pandemic.

Community hub

Working with Basingstoke Voluntary Action and others, we are helping coordinate community support during the pandemic.

Get information on the support available for communities, including the careline set up to support vulnerable residents.

Council tax support

Following the government’s announcement of a new Hardship Fund to help vulnerable residents pay their council tax, we received further guidance on the measures and implemented some changes.

Read the latest information on the changes to help vulnerable residents pay their council tax.

Do you know someone who is not online?

Can you help to share important information on how to receive help and support, as well as changes to our services during the COVID-19 outbreak?

If you know someone who is not online like a neighbour, friend or family member, we would greatly appreciate your help to pass on important information. Find our printable newsletter on important COVID-19.

Advice, support and guidance for businesses

The government has put in place a number of measures to support businesses affected by the COVID-19 pandemic.

We have a webpage with advice and support for businesses

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    8.30am to 4.30pm
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