We are responsible for managing an estimated 50,000 trees, 60 hectares of thicket (groups of trees) and 100 hectares of woodland.
This important resource makes a positive contribution to the borough’s natural environment, providing a habitat for wildlife and shaping our landscape.
We are committed to providing a tree resource that is:
- Resilient to climate change and disease by being diverse in terms of both species and age.
- Accessible to residents with sufficient tree planting in streets and parks and with easy access to well managed woodlands.
- Maximising ecological, recreational and landscape opportunities.
- Respectful of surroundings, including neighbouring residents and is maintained in a safe and healthy condition.
- Managed with community engagement.
We don't manage trees growing on designated highway land, even if we own the land where the tree is growing. This includes many roadside trees. You can report new issues to Hampshire County Council at www.hants.gov.uk/roads or call 0300 555 1388.
We carry out a rolling maintenance plan, inspecting trees every five to six years to reduce risks. This includes checking for:
- falling branches
- vehicle and pedestrian collision
- damage to fences and walls.
To see what work we are carrying out in your area, please refer to the current tree work webpage www.basingstoke.gov.uk/treework.
If you see a fallen tree or branch, or you are worried that a council-owned tree is blocking a road or footpath, you can report this to us by completing our report a problem with a council-owned tree form. If this is an emergency, you should call 01256 844844.
Requesting tree work
We will occasionally prune or remove trees which are causing a nuisance, for example if the tree is causing excessive shade to a resident's property. This involves an application to be made so that we can come out and assess the tree.
View more details on the shade assessment criteria.
To view the status of current application please search the council's application page by visiting https://planning.basingstoke.gov.uk/online-applications/
Guidance on applying to fell or prune a council owned tree
- When should I apply?
The application form is for use where you consider that a tree is causing a non-safety related nuisance, for example if the tree is shading your property or if it is dropping excessive debris into your garden. Applications will only be successful if the environmental impact of removing or pruning the tree is acceptable.
- When shouldn't I apply?
If you are primarily concerned about the safety of the tree, you should not use this form but you should contact us directly by phoning 01256 844844. We will then be able to check our records to see when the tree was last inspected and if necessary, we will re-inspect the tree.
This form should not be used to apply for tree work to protected trees or trees growing on privately owned land (not owned by Basingstoke and Deane Borough Council). You can find out more information on our Protected Trees webpage.
- What about overhanging branches?
If the tree is overhanging your garden, you may prune it back to the boundary line without having to complete an application form. However, you should speak to us before doing so as legal restrictions may apply and you are advised to use a competent tree surgeon. If the tree work that you want requires cutting back further than the boundary line, then you should complete an application.
- What can I apply for?
If you are applying to remove the tree then you should state this on the form. If you are applying to prune the tree, you should give a full and clear specification of the work that you would like to be carried out.
A proposal simply to cut back, lop or trim some branches is too vague because it does not indicate the extent of the works. Annotated photographs can be used to help to identify individual branches that you would like to remove.
For more information on tree pruning, please refer to our Guide to Proper Pruning. This outlines the type of description we will need you to include on the application form.
If you are concerned that the tree is shading your property please let us know which rooms are affected. If it is your garden that is affected, please let us know whether it is your front or rear garden and how far the tree overhangs. If you don’t include this on your form, we will not be able to validate the application.
- Who will pay for the work?
In some cases the work will be paid for by Basingstoke and Deane Borough Council. For example, this may include situations where the tree is found to be dangerous, blocking a footpath or if it is causing damage to adjacent structures. We will also pay for the work if the tree is causing significant shade to your property, following an objective assessment of the level of shade.
In all other situations, you will be required to pay. If your application is successful we will provide you with a quotation before you decide whether or not to proceed. The quotation will include all costs including an administrative fee of £55, the cost of the tree surgery, road closures where necessary and £190 towards the cost of planting a replacement tree whenever a tree is removed. VAT will also be chargeable on the total amount.
- Who will carry out the work?
Basingstoke and Deane Borough Council will organise the work using our own contractors. If your application is successful it does not give you the right to cut down or prune the tree yourself.
Even if your application is successful, if you or a privately appointed tree surgeon prunes or removes the tree we may take enforcement action against you.
You can cut back branches that overhang your property, regardless of the status of your application, but you should speak to us before doing so as legal restrictions may apply and you are advised to use a competent tree surgeon.
- What happens with my application?
When we receive your application, we will check through it to ensure that all sections have been properly completed. If this is the case, we will write to you to acknowledge receipt and to give you an estimated timeframe for processing the application. If there is not enough information, the form will be returned to you with an explanation as to why it is being sent back.
Validated applications will be allocated to one of our tree officers who will assess the tree and its relation to your property. We will consider supporting reasons and assess the environmental impact of removing or pruning the tree before deciding whether to approve or turn down the application.
In some cases we may consult with adjacent residents. Your local councillor will also receive notification that an application has been received and will be invited to comment. If the consultation highlights conflicting local interest, or if requested by the local councillor, the application will be deferred to an appeal panel of borough councillors for a decision.
If your application is successful, we will write to you and provide you with a quotation for undertaking the work. This will be valid for 12 months. If your application is not successful we will write to you explaining why.
If you accept the quotation then once payment has been received in full we will organise for our contractors to undertake the approved tree work.
- How do I make payment?
The quotation will be valid for 12 months and you will have the opportunity to pay in instalments over this period. If you choose to pay by instalments but then decide not to proceed with the tree work, payments will be returned to you, less the £55 administration fee.
Please note that if you choose to pay in instalments, no work will be carried out until the full amount has been received. Payment may be made using the online payments service, by post, in person or by telephone. More information can be found by visiting our payments webpage.
- What if I am unhappy with the decision?
If your application is unsuccessful, we will write to you to let you know why. If your local councillor has not already commented on the application, you may wish to approach them to see whether they would be willing to support a review of the decision by the tree single issue panel.
If you are still dissatisfied with our decision you can make a complaint through to the council’s complaints procedure.
Natural Environment Team