COVID-19 - Service updates

Last updated: 11 September 2020 at 8.30am

Service updates

Updates about our services are shown here and further details can be found using the links below:

Date change starting Service Status More information
17 August 2020 Weekly waste collection service Weekly waste collections restarted from Monday 17 August Weekly waste collections
3 August 2020 Garden waste Collection Service New subscriptions to our garden waste service are now available, but please note it will take at least 25 working days for collections to start and bins/bags to be delivered where requested. Garden waste collection service
25 July 2020 Tadley Health and Fitness Centre Reopened with restrictions in place. Tadley Health and Fitness Centre
25 July 2020 Aquadrome Reopened with restrictions in place Aquadrome
17 July 2020 Water play facilities Eastrop paddling pool and Chineham Park Splash Pad will remain closed despite a change in government guidance.
Both facilities are free to use during the summer months and are not staffed and the council is concerned it cannot currently meet the guidance and ensure the safety of those people using the two areas.
We will continue to monitor the latest guidance from government.
Chineham Park - Splash Pad

Eastrop Park
14 July 20 Health walks Temporary weekly small health walks programme has started.

To ensure that each walk is no over-subscribed we are asking you to book a place. Please visit the webpage for available walks and dates.
Health walks in Basingstoke and Deane
4 July 2020 Play areas and exercise equipment Reopened following the latest government guidance.

Signage has been placed at all locations reminding users to keep a safe space, observing social distancing whilst using the play equipment.

We will continue to closely monitor these sites.
Information on our play areas
5 June 2020 Skate Parks Reopened following the latest government guidance and with advice from Skateboard England.

Signage has been placed at all locations reminding users to keep a safe space, observing social distancing whilst using the skateparks.

We will continue to closely monitor these sites.
Skate parks, BMX facilities and basketball
26 May 2020 Bulky household waste collection You can now book a collection for bulky household items. The collections started on Monday 1 June. Bulky household waste collection
16 May 2020 Basingstoke Golf Centre Reopened following latest government guidance on outdoor exercise.

Online booking and social distancing measures are in place. The adventure golf, driving range, club house, changing facilities and toilets remained closed.

Please do not use the facility if it is busy and social distancing guidance cannot be followed.
Basingstoke Golf Centre
14 May 2020 Stratton Park Tennis Court Reopened following latest government guidance on outdoor exercise.

Please do not use the facility if it is busy and social distancing guidance cannot be followed.
Stratton Park tennis courts
14 May 2020 Council multi-use games areas and some ball parks Reopened following latest government guidance on outdoor exercise.

Please do not use the facility if it is busy and social distancing guidance cannot be followed.
Multiuse games areas
14 May 2020 Down Grange athletics track Reopened following latest government guidance on outdoor exercise.

Please do not use the facility if it is busy and social distancing guidance cannot be followed.
Down Grange athletics track
14 May 2020 Outdoor tennis courts in War Memorial Park Reopened following latest government guidance on outdoor exercise.

These courts can be booked on the Totally Tennis website.

Please do not use the facility if it is busy and social distancing guidance cannot be followed.
Outdoor tennis courts in War Memorial Park
11 May 2020 Household waste recycling centre (HWRC) The HWRC is open for those who cannot store waste safely at home. It is operating under temporary revised daily opening hours of 9am to 6pm by booked appointment only. Household Waste Recycling Centre
20 April Waste collection We have temporarily changed the frequency of our bin collections and your waste bin will be collected every fortnight to protect service and bin crews Waste Collection Service
26 March Parking charges and restrictions Suspended today in council owned car parks and on-street residential parking for all health, social care and NHS volunteers carrying out their frontline duties.

Critical workers will be asked to display evidence in their vehicle to demonstrate their role to assist the council’s parking enforcement team and ensure they continue to park safely.
Parking charges and restrictions
23 March Parklands reception Closed until further notice Council Offices opening times
21 March Aquadrome Closed until further notice Basingstoke Aquadrome
21 March Tadley Health and Fitness Centre Closed until further notice Tadley Health and Fitness Centre

Find service updates from Hampshire County Council.

Risk assessments for staff

As part of our ongoing duty of care to all staff at Basingstoke and Deane Borough Council and as part of the national government’s five steps to working safely during coronavirus (Covid 19), risk assessments have been undertaken both for office working and for off site visits or inspections during the current pandemic. Following consultation locally with UNISON and sharing these with staff, these are now being made available publicly.

PDF document BDBC COVID 19 Off Site Visits or Inspections Risk Assessment- June 2020 (PDF) [510 kb]

PDF document BDBC COVID 19 Office Risk Assessment- June 2020 (PDF) [428 kb]

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm
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