CSPO campaigns

In addition to responding to issues around antisocial behaviour and environmental crime raised across the borough, the Community Safety Patrol Team conduct a series of campaigns throughout the year to tackle ongoing problems. The aim of the campaign programme is to raise awareness, identify areas for improvement and to work with partner organisations, businesses and residents to find sustainable long term solutions.

Notice Your Neighbourhood 2018

The Notice Your Neighbourhood campaign has been running for the last couple of years and aims to encourage residents to notice and report issues in their local community that have an impact on how the area looks and feels. As well as having an impact on making areas of the Borough cleaner, Notice Your Neighbourhood campaign aims to have a positive impact on residents’ satisfaction in the area they live.

During the most recent campaign, the CSPO team worked closely with the Community Investment team and focused their efforts on responding to actions raised by residents in community led plans and surveys. Goals were achieved by referring issues for improvement in the form of repair, replacement or other appropriate action. The CSPOs also actively engaged with members of the public, community groups and local businesses to raise awareness and empower residents to report issues affecting their community.

Several community events were attended by the CSPOs where they were able to directly deliver the message to approximately 200 people. The online presence of Notice Your Neighbourhood managed to reach just under 7000 people.

Previous campaigns

July to September 2018 - Summer antisocial behaviour

Due to influencing factors such as lighter evenings, school holidays and better weather antisocial behaviour invariably increases across the borough. The summer antisocial behaviour campaign aimed to highlight and raise awareness of antisocial behaviour and its consequences as well as increase awareness of how to report antisocial behaviour issues.

Additionally, working alongside partners, patrols by the CSPO team were increased in areas most affected by antisocial behaviour, based on current and historical trends. This was with the intention of reducing antisocial behaviour and helping to ensure the feeling of safety within local communities.

Much of the campaign period focussed on educating young people through schools and Think Safe events whereby young people were educated on different types of antisocial behaviour, their impact and prevention, as well as the risks and consequences of being involved in such behaviour. The local press also picked up on the campaign reaching out to the local community.

The CSPO team also worked in close partnership with Safer North Hampshire to deal with incidents of antisocial behaviour in the Town Centre area, using relevant enforcement powers to best deal with issues. Evidence of antisocial behaviour was collated and as a result of this, 8 Community Protection Warning Notices and 1 full Community Protection Notice were issued to those engaging in antisocial behaviour. During this period the CSPO team dealt with 442 Incidents, issued 8 fixed penalty notices and 16 warning notices for antisocial behaviour across the borough.

April to March 2018 - Town Centre improvements

Through feedback from residents, businesses and visitors to the top of the town, through collaborative work with our partners, and from the CSPO teams’ own patrols, the top of the town was highlighted as an area where improvements could be made to help ensure the area is a safe and welcoming place for residents, businesses and visitors.

Throughout the course of the three month campaign, several focus areas were looked at. These included:

  • Contributing to the renewing of signage in the top of the town, to ensure a consistent theme and approach throughout the area.
  • Producing a local guide for businesses of who they could report specific issues to, with the aim of improving consistency of reports and so that issues are reported to the correct agency, so they can be resolved more efficiently.
  • Developing ideas for reducing the amount of personal belongings left on the streets.
  • Working with businesses, the local community and partners to Implement a Safer Shops area to those places most affected by antisocial behavior issues.
  • Carry out targeted patrols of the areas most affected by antisocial behaviour and taking a robust approach to deal with issues witnessed.

It was recognised that the scope of the work involved would inevitably take longer to implement than time allocated for during the campaign period, particularly as many of the actions would need a partnership approach with various agencies and consultation with the local community. As a result, the campaign period was used to initiate work on the longer term actions.

As a result of the campaign, key developments have been made around the key focus areas. The guide for businesses has recently been published and has received positive feedback from businesses. Consultation work around the proposed Safer Shops scheme areas has been completed with support from local businesses. An audit of Town Centre signage has been carried out and feedback for improvements provided. Consultation and research has been carried out on proposed locations for a storage facility for personal possessions of those rough sleeping, with the CSPO team supporting the assertive outreach team in its implementation. Daily patrols were carried out to provide reassurance, deter and prevent antisocial behaviour activity taking place in the town centre with numerous incidents dealt with.

July to September 2017 - Summer Anti-Social Behaviour

With longer evenings, nice weather and schools closed for the holidays, anti-social behaviour invariably increases across the borough. The CSPO team is taking a joint partnership and agency approach to consistently deal with anti-social behaviour as well as making residents aware of the correct channels to report it while keeping themselves safe.

Part of the Summer ASB campaign kicked off early in the multi-agency organised event Think Safe, whereby young people were educated on different types of anti-social behaviour, the impact and prevention, as well as the risks and consequences of being involved in such behaviour.

The CSPO team will be working closely with other partner agencies to ensure that any anti-social behaviour will be dealt with by using adequate enforcement action where necessary, during targeted patrols of areas identified by both current and historical trends.

April to August 2017 - Litter 2017

The CSPO team set out to proactively deal with litter incidents across the borough by focusing on education and enforcement action. The team managed to provide verbal advice and education to 2160 people about littering and the consequences of committing such offence, such as receiving a £75 fixed penalty notice or up to a £2,500 fine and a criminal record if prosecuted.

Around 20,000 residents and businesses were exposed to the campaign and its messages through several media channels, school engagements, The Malls TV, and community groups.

Working with CCTV control rooms in the top areas identified for littering enabled the CSPO team to tackle the problem by robustly enforcing witnessed offences.

Given the high level of public engagement and positive progress, it has been agreed that the litter campaign will be extended further into the coming months with particular focus on the Town Centre and smoking related litter. Cigarette butts in particular make up a significant proportion of litter on the streets and the annual cost to the tax payer in Basingstoke for street cleansing is around £2million, so the team want to focus on tackling this issue.

January to March 2017 - Notice Your Neighbourhood

Through community surveys and contact from residents that there are a range of neighbourhood safety issues which affect residents’ quality of life and wellbeing.

The CSPO team will be actively patrolling the borough. They will be liaising with partner agencies and residents to identify areas of concern and refer these for improvement, in the form of repair, replacement or other appropriate action.

The aim of the campaign is to raise awareness and empower residents to report issues such as graffiti, fly tipping and abandoned vehicles which affect their community.

The CSPO team will be engaging with members of the public, community groups and local businesses to find sustainable long-term solutions to areas of concern. As well as having an impact on making areas of the Borough cleaner, Notice Your Neighbourhood campaign aims to result in a positive impact on residents’ satisfaction in the area they live.

Notice Your Neighbourhood leaflet

July to September 2016 - Summer anti-social behaviour

Following reports that some residents feel unsafe in their communities, especially during the summer holiday period, the CSPO team launched a new campaign to make young people more aware of antisocial behaviour. Throughout the summer, CSPOs teamed up with other agencies such as the police and fire service to offer information and guidance to residents in order to keep themselves safe and help others feel safe. During the campaign there were 2382 individuals educated through classroom talks, assemblies and informal talks. At the start of the campaign, 12 warning letters were issued to individuals at risk of becoming involved in antisocial behaviour. In total, 265 incidents were dealt with, 58 antisocial behaviour warnings were issued and a further 6 antisocial behaviour contracts initiated to improve individuals behaviour.

April to June 2016 - Fly-tipping

Alongside the council’s Operations team, the Community Safety Patrol team will be patrolling the borough this summer in a crackdown on fly-tipping. We believe that all people in the borough are entitled to live and work in a safe and clean environment. Therefore, we are keen to reduce the amount of fly-tipping to ensure that we have a clean and tidy town for all residents and visitors to enjoy. Residents will be reminded that it is illegal to dump unwanted items and offenders could face prosecution. Incidents of fly-tipping will be investigated to determine the source of the items and warnings or further prosecution will follow.

Cracking down on fly-tipping

January to March 2016 – Supporting Residents and Communities

While making it clear that anti-social behaviour will not be tolerated, the council is also keen to ensure that support is directed to the people who need it the most and that help is provided to people to reduce the likelihood of them becoming victims of crime and anti-social behaviour. During the early part of 2016, the community safety patrol team will be focussing their efforts on supporting communities to help prevent crime and anti-social behaviour by strengthening the presence of schemes such as Neighbourhood Watch and ‘no cold calling zones’. During the campaign there were 246 home visits to residents made, where advice and information packs on the prevention of doorstep crime were provided. Presentations were also delivered to community groups to reinforce this message, raise awareness, and encourage confidence in reporting. 31 incidents involving vulnerable people were dealt with by the CSPO team, the impact of the campaign resulted in 2 ‘No Cold Calling Zones’ set up to reduce the risk of bogus calls and rogue traders across 39 properties.

Information directed towards 113 local businesses and community associations have established connections with key agencies and community groups that actively work with vulnerable people.

December 2015 - Safer Shops Scheme – South Ham

In December 2015, the Safer Shops Scheme launched at the Burnaby Close parade in a bid to make the area a safe and pleasant place to work and visit. The team worked closely with residents and shop owners in South Ham to rid the area of on-going antisocial behaviour and problems with litter.

The campaign had a very positive impact on Burnaby Close shopping parade and local residents, with 84% of those surveyed claiming that there had been a decrease in antisocial behaviour since the launch of the scheme and 88% said they feel safer. In addition, the proactive approach held by the team against littering, along with the pruning and maintenance of bushes around the area meant 96% of those surveyed agreed the area is cleaner and tidier since the launch of the scheme.

July to September 2015 – Anti-Social Behaviour and Littering in Parks and Open Spaces

In previous years, residents have raised concerns about unacceptable behaviour, which limits their enjoyment of the space throughout the summer. The aims of the campaign are:

  • Proactively deal with incidents of anti-social behaviour and promote positive use of parks;
  • Identify areas where improvements could be made;
  • Gather views of park and open space users about what they would like to see in the future to reduce anti-social behaviour and encourage greater usage.

During the campaign there were 224 targeted patrols in 31 of the boroughs' parks and open spaces. 44 incidents were dealt with, of which 87% received further enforcement action. As a result of the campaign reassurance was given to all the park users and several parks have now been identified for environmental improvements. Closer contacts have also been established between partners and community groups to empower park users and residents to report issues affecting them, and lead to further community-led improvements.

October to December 2015 – Dog Fouling

Dog fouling poster - webAlthough the majority of dog owners are responsible, the council continues to receive numerous complaints throughout the year about people not cleaning up after their dogs. This is not only unsightly and unpleasant; it can also pose a health hazard so is something the council is keen to address in response to feedback from the public. During the three month period, 107 high visibility patrols were conducted in hot spot locations at key times and over 300 people were spoken to about the impact of dog fouling, the penalties that can be issued as well as responsible dog ownership. A range of posters and leaflets were produced to provide further information and warn people about the potential consequences of failing to comply with their responsibilities. Two Fixed Penalty Notices (FPNs) and one Antisocial Behaviour warning notice were issued and there was also a total of 509 dog fouls identified, sprayed and removed. As a result of the campaign, dog owners are better informed about their responsibilities and improvements have been seen in the identified 'hot spot locations'

No dog fouling leaflet (PDF 485kb)

February to March 2015 – Basingstoke Leisure Park

Littering and anti-social behaviour has long been recognised as an issue for businesses and visitors as well as local residents to the leisure park. At the beginning of 2015, the officers were keen to kick off their series of campaigns with targeted work to tackle these issues. The campaign was advertised in the press and social media with a key message being that littering in the park would not be tolerated. The team worked closely with local businesses and the security team to identify offenders and issue fixed penalty notices to anyone seen dropping litter. Since the campaign, officers have continued to work with local businesses to continue this approach and look at how problems can be prevented in the future.

April to June 2015 – Smoking Related Litter – ‘No ifs, no butts’

No ifs no buttsThe most recent residents' survey identified clean, litter free streets as a top priority. As smoking related litter, particularly cigarette butts make up a significant proportion of litter on the streets and the annual cost to the tax payer in Basingstoke for street cleansing is around £2 million, the team wanted to focus efforts on tackling this issue. The town centre was identified as one of the areas of greatest need as the amount of smoking related litter is highest in that area due to the high footfall. During the three month period, all town centre businesses were contacted, at least 331 people were spoken to about the campaign and the impact of smoking related litter and 73 fixed penalty notices were issued to people seen dropping cigarette butts. As a result of the campaign, the provision for smokers to dispose of cigarette butts in the town is currently being reviewed

Contact details


Community Safety Patrol team

Telephone: 01256 844844

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
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