Household Support Grant Funding

Basingstoke and Deane Borough Council have been granted a proportion of Hampshire County Council’s Household Support Fund to provide short-term help to support households in the most need with food, energy and water bills and other related essentials.

The funds are limited, and the council will prioritise those households in the most need, with a proportion of the funds being ring-fenced to support households with children.

Awards are limited to a maximum of £500 per household.

This scheme runs until 30 September 2022 or until all funds have been allocated.

Who is eligible?

Support is initially aimed at households within the private, social and supported housing sectors including vulnerable low-income shared ownership households (help with their rental liability).

Applicants must:

  • Be over the age of 16;
  • Live in the borough of Basingstoke and Deane;
  • Be without sufficient resources to meet the immediate short-term needs of themselves or dependants.

If you are a tenant of Sovereign or VIVID Housing Association please speak to them directly about making an application as they have separately been granted some of the Household Support Funds.

What will not be awarded?

This fund cannot be used to provide mortgage support, though homeowners could still qualify for other elements of this fund such as food, energy, water, essentials linked to energy and water and wider essentials. Where a homeowner is having difficulty with their mortgage payments, they should contact their lender as soon as possible to discuss their circumstances. In addition, Basingstoke and Tadley Citizens Advice can offer advice.

How do I apply?

Please complete all sections of the form below, uploading any relevant supporting documents and submit the form using the send form button at the bottom of the form.

Please provide as much information as possible to help us consider your application. We will contact you regarding any additional information or evidence that is required when considering your claim. To be eligible you will need to demonstrate the need for assistance.

Apply for household support grant fund

Assessment process

Applications will be processed as quickly as possible, once a completed application has been received along with the supporting documents. A decision will be made based on the information provided, any other information available whilst considering all relevant circumstances and the reasons for the application. Once a decision has been made, we will write to you with the outcome advising:

  • Whether an award has been made;
  • The intended use of the award;
  • The amount of the award;
  • The reason for the decision

How will payments be made?

If successful, payments will be made to your bank account and you will need to provide your bank account details. Alternatively, vouchers may be supplied. It may not always be possible to pay the full amount of funding requested due to the limited funds available.

What if I am not successful with my application?

The scheme is discretionary and there are no appeal rights. If you are unsuccessful, you can ask us to look at your application again within five days of our decision by emailing housing@basingstoke.gov.uk detailing the reasons why you are asking for a review of the decision.

How will my data be used?

We will only collect data relevant to your application.

Please read our full privacy statement for information on how we collect, use and keep your personal information.

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Friday
    8.30am to 4.30pm