Consultations and engagement

We are committed to engaging with local people, organisations and businesses to find out their views on different aspects of the council’s work. This insight helps improve council services and is a key part of making good commercial and public policy decisions.

We use different methods to gather people’s views, including surveys, focus groups and public events. Examples of regular consultations and market research include the Council Plan, Licensing policies and the Residents' Survey.

Decisions are normally taken by borough councillors and are based on legislation and guidance, the needs of different groups, council budget available and results from consultations and public engagement activities, where relevant.

Our Consultation, Engagement and Market Research Guidance includes an outline of the type of issues that the council consults on.

Find out more information on current and past consultations and other ways you can get involved.

Contact details


Consultations and engagement team

If you have an enquiry, send a message to the Consultations and Engagement Team

Telephone: 01256 844844

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm