Report a missed bin collection

We will collect from the kerbside outside of your property, at the point nearest to the public highway, from 7am on your collection day. Our collection crews empty bins up to 4pm. If your bin has not been collected by this time please complete the form below.

Providing the bin was not left due to one of the reasons we may not collect, we'll try to return within the next two working days by 4pm.

Please also check our service updates webpage to find out if there has been a collection problem in your area and when you can expect your bins to be emptied.

Our crews will only return if you report your missed collection on the collection day or the next working day.

Online missed bin report
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