My Basingstoke account feedback

Currently, if you sign up for a My Basingstoke account, you only need to enter your details once to be able to:

  • Check your council tax account
  • Make payments to us
  • Find out what days your waste and recycling will be collected
  • Sign up for the garden waste collection service
  • Request a larger recycling bin
  • Report issues such as fly-tipping, graffiti and litter in your area
  • Make a comment, compliment or complaint
  • Order tickets for certain seasonal events and pay via our secure payment facility.
  • Renew business and residential parking permits and pay via our secure payment facility.
  • Pre-populate your personal details on many other forms, saving you from having to enter them again every time.

We want to offer you an improved service through My Basingstoke and would appreciate your feedback.

My Basingstoke feedback
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  • Text and email alerts

    Although we do not currently offer this service, we are looking for your feedback on what you might be interested in receiving via a text or email alert.

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  • What alerts would you like to receive?

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  • Contact details

    You do not need to provide contact details, but it would help us if we need to clarify any of your responses if you provided your name and a contact telephone number or email address.

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  • Data protection notice

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  • To help avoid abuse of our system, please enter the correct answer to the question below:

 

You can sign up for an account now, by visiting the My Basingstoke webpages.

Please refer to our privacy statement for details of how the council will process your personal information.

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