My Basingstoke forgotten password

If you have forgotten your password, please enter your email address below and click submit. A link will then be emailed to you to enable you to change your password.

If you have forgotten your email address please email or phone our Customer Service Centre. Please do not try to register again.

Forgotten password reset request

* = Required field

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    RG21 4AH
  • Opening hours
    Monday to Friday
    8.30am to 4.30pm