I am a resident

Do you live in the borough, or are you thinking of relocating to the area? If so this section is for you.

You will find a range of information aimed at residents for example:

• how to register to vote
• find out when your bin is collected
• what you can and can’t recycle

If you need housing advice, this website includes a range of information on what options are available and what you need to do to join the housing waiting list. And if you need information on what benefits you may be entitled to - you’ll find it in the Housing and Benefits section.

If you'd like to view your council tax bill online, you can register for a self-service account:

Sign up for an online council tax account

By signing up for an online account, you can also:

• Pay your council tax.
• Set up a direct debit.
• Register for e-billing.
• Request a copy bill.
• Tell us about a change of address.
• View your account statement.
• View your balance and instalments.
• View any outstanding payments.
• Apply for a single person discount.
• View any discounts or exemptions we have applied to your account.
• Claim a credit.

The Love Basingstoke website gives lots of information about places to visit and things to do in the area.

Want advice on a range of services provided by other councils and public services in the area, such as the registration of births, marriages and deaths, education, health and wellbeing, visit the GOV.UK website.

If you have a question you want to ask, or if you want to share information with the council, get in touch.