Resident and visitor parking permit scheme

Parking schemes have been set up in many town centre areas to help residents and their visitors find parking reasonably close to their home. Some parking places in these areas are reserved for permit holder's use at all times, including weekends and bank/public holidays. The times when non-permit holders may park in a permit zone will shown on be nearby signs.

In the majority of areas, visitor's parking permits are also available*. These allow visitor's vehicles to be parked in resident's parking places. There is an annual fee for both the resident and visitor permits. An administration fee is also payable for any replacement permits.

Possession of a permit does not guarantee a parking space will be available at all times. If space is not available, the vehicle must be parked elsewhere, in compliance with any parking or waiting restrictions that apply.

All resident and visitor parking permits expire on either 31 March or 31 October annually. Renewal reminder letters will be sent approximately four weeks before expiry.

If you are late renewing your permit or if it is not displayed in the vehicle you may receive a penalty Charge Notice. You are not entitled to park in the resident or shared use bays without the permit being in the vehicle on full display.

To apply for a new permit, you need to call our Customer Service Centre on 01256 844844, Monday to Friday 8.30am to 4.30pm (except on Bank Holidays) and provide your current council tax reference as proof of residence.

Certain permits can now be renewed online by visiting our parking permit renewals webpage. If you are eligible to renew your permit online your renewal invite letter will explain how to do this

*Please note that visitor's permits are not available for Flaxfield Road, Hadleigh Place or Mortimer Lane, and resident's permits are not available for Bounty Rise.

Contact details

Parking Team

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    RG21 4AH
  • Opening hours
    Monday to Friday
    8.30am to 4.30pm