Resident and visitor parking permit scheme
Parking schemes have been set up in many town centre areas to help residents and their visitors find parking reasonably close to their home. Some parking places in these areas are reserved for permit holder's use at all times, including weekends and bank/public holidays. Others may also allow public parking for limited periods, such as between 9am and 5pm, Monday to Friday.
In the majority of areas, visitor's parking permits are also available*. These allow visitor's vehicles to be parked in resident's parking places. There is an annual fee for both the resident and visitor permits. An administration fee is also payable for any replacement permits.
Possession of a permit does not guarantee a parking space will be available at all times. If space is not available, the vehicle must be parked elsewhere, in compliance with any parking or waiting restrictions that apply.
All resident and visitor parking permits expire on either 31 March or 31 October annually. Renewal reminder letters will be sent approximately four weeks before expiry.
To apply for a new permit, you need to call our Customer Service Centre on 01256 844844, Monday to Thursday 8.30am to 5.30pm and Friday 8.30am to 5pm (except on Bank Holidays) and provide your current council tax reference as proof of residence.
Certain permits can now be renewed online by visiting our parking permit renewals page. If you are eligible to renew your permit online your renewal invite letter will explain how to do this
*Please note that visitor's permits are not available for Flaxfield Road, Hadleigh Place or Mortimer Lane, and resident's permits are not available for Bounty Rise.