My Basingstoke forgotten password

If you have forgotten your password, please enter your email address below and click submit. A link will then be emailed to you to enable you to change your password.

If you have forgotten your email address please email customer.service@basingstoke.gov.uk or phone our Customer Service Centre on 01256 844844. Please do not try to register again.

Forgotten password reset request

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Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm