My Basingstoke forgotten password

If you have forgotten your password, please enter your email address below and click submit. A link will then be emailed to you to enable you to change your password.

If you have forgotten your email address please email or phone our Customer Service Centre on 01256 844844. Please do not try to register again.

Forgotten password reset request

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Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    8.30am to 4.30pm
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