Register for a My Basingstoke account

Sign up for a My Basingstoke account and you will only need to enter your details once to be able to:

  • Find out what days your waste and recycling will be collected
  • Sign up for the garden waste collection service
  • Book a standard bulky waste collection online
  • Request a larger recycling bin
  • Report issues such as fly-tipping, graffiti and litter in your area
  • Make a comment, compliment or complaint
  • Renew business and residential parking permits and pay via our secure payment facility.

Your email address will be used to sign in to My Basingstoke. Please ensure that you enter it correctly.

If you already have a My Basingstoke account, please sign in

Sign up

* = Required field
Enter a postcode, street name or house name etc.
Telephone Numbers
At least one daytime contact number is required.
Your password must be between 6 and 20 characters long. It must not be "password" or your email address.
To protect our system from automated abuse we ask that you please enter the number shown in the image below. If the image is unreadable please click 'Change image' to generate another.
The number doesn't match nine five one four but you'd be correct if you said it was equal to eight five two seven

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    RG21 4AH
  • Opening hours
    Monday to Friday
    8.30am to 4.30pm