A-Z

A

A Brief History
Information on history of the borough
Abandoned vehicle form
Form to report an abandoned vehicle
Abandoned vehicles
How to report an abandoned and unlicensed vehicle. Find out what Basingstoke and Deane Borough Council does it you report an abandoned or nuisance vehicle.
Abandoned vehicles - What are the council's duties?
Information on what Basingstoke and Deane Borough Council's duties are in respect of abandoned vehicles. Abandoning a vehicle could result in a prosecution or being served with a fixed penalty notice.
About planning enforcement
The planning enforcement team is concerned with resolving serious breaches of planning control, not with neighbour disputes or minor residential developments.
About the borough
Find out what to do in Basingstoke and Deane
About the Local Plan Update
Information about the Local Plan update. The current Local Plan was adopted in May 2016 and covers the period 2011 to 2029. National guidance now promotes the concept of an on-going cycle of plan making and review.
About the Mayor
Mayor for Basingstoke and Deane
Access for everyone
Help and guidance for disabled people, their carers, friends and family. Information on a wide range of topics including transport, benefits, housing and volunteering is available.
Accessibility statement
Information on how accessible our website is and what to do if parts of our website are not accessible to you.
Accidents at work
Employers have a responsibility to report certain accidents or incidents at places of work.
Accounts
Information on Basingstoke and Deane Borough Council's spending and accounts.
Acupuncture
Businesses and individuals carrying out skin treatments such as acupuncture, piercing, electrolysis and tattooing need to be registered.
Adapted housing
Help and advice on remaining in your own home if you have a condition that impacts on your mobility and you need to make your home safe.
Adopted Local Plan (Planning Policy and Local Plan)
The adopted Local Plan sets out the council’s vision and strategy for the area until 2029. And will provide the basis for decisions on planning applications.
Adopted Local Plan (Planning Policy and Local Plan)
the Local plan 1996-2011 and the maps help to identify which policies apply to which areas of the borough
Adopted Policies map
Adopted local plan policies map showing different parts of the borough in detail. Individual maps available to view for each of the areas.
Adoption and fostering
information on adoption and fostering
Adult and community learning
List of adult and community learning locations.
Advice agencies (CAB)
Information on Basingstoke and Deane Borough Council's legal services.
Advice for customers (Taxi (Hackney Carriage))
Information for customers on taxis, private hire vehicles, limousines and complaints
Advice for customers (Private Hire)
Basingstoke and Deane licensed taxi advice for customers.
Advice for food businesses during COVID-19
Detailed advice for businesses doing home food deliveries during the Coronavirus COVID-19.
Advice on home burial
Advice on home burial in Basingstoke and Deane.
Advice on keeping poultry
Advice on keeping poultry.
Affordable homes enquiry
Enquire about the latest opportunities to buy affordable homes in the borough.
Age concern
Advice and support for over 55s
Air pollution
We are required under the Environment Act 1995 to review and assess the quality of air in the borough against the national air quality standards and objectives
Air pollution - what can I do to help?
Find out what you can do to help reduce air pollution in Basingstoke and Deane.
Air pollution - what is being done locally?
Find out what is being done in Basingstoke and Deane to help reduce air pollution
Air pollution - what is the government doing?
Find out what the government is doing to combat the effects of air quality
Airports
links to transport websites
Alarms for elderly and disabled
Advice and support for over 55s
Alcohol awareness
Advice on alcohol, drugs and relationships
Alcohol licenses
Information on Licensing Act 2003 - complaints, fees,enforcement
Alcohol licensing
Information about alcohol licensing in Basingstoke and Deane, including how to apply for a premises licence, personal licence and temporary event notices.
Alcohol Public Space Protection Orders (PSPOs)
Information on Public Space Protection Orders (PSPOs)in Basingstoke and Deane and the powers the council has to enforce the orders
Alencon (twin town)
Information on Basingstoke and Deane twinning with Alencon, France Braine-l'Alleud, Belgium and Euskirchen, Germany
Allotment consultation
Information on the Beggarwood Park allotment site
Allotments
Information on allotment sites in Basingstoke, how to apply, waiting list
Alzheimers
Advice and support for over 55s
Ambulance service
Details for contacting the emergency services (police, ambulance and fire service)
Animal licence guidance notes and FAQs
The Animal Welfare (Licensing of Activities Involving Animals) England) Regulations 2018 came into force on 1 October 2018 to help with any queries view the guidance notes and frequently asked questions.
Animal licensing
Information about animal licensing in Basingstoke and Deane, including how to apply for a pet shop licence and dog breeding licence.
Animal welfare
how to make an application for animal welfare licence
Animal welfare and pest control
Information on animal welfare and pest control in Basingstoke and Deane
Annual Canvass
Each year we undertake an annual canvass of all residents in the borough to ensure the revised Register of Electors, published on 1 December 2016 is up to date.
Anti-fraud and corruption
This Anti-Fraud and Corruption Policy is part of the council’s commitment to protect public funds.
Anti-social behaviour
Information on the community safety team in Basingstoke and Deane including the shared service with Hart and Rushmoor and other partnership agencies to form Safer North Hampshire.
Ants
Information on pest control, including rats, mice, bed bugs, bees, cockroaches, fleas, wasps and foxes.
Appeals
How to appeal about business rates
Application procedure
Environmental permitting application procedure
Application to place tables and chairs on the highway
Application from business to place tables and chairs on the highway
Applications made under the Gambling Act 2005
Premises licence applications made under the Gambling Act 2005 in Basingstoke and Deane
Applications made under the Licensing Act 2003
Information on current applications made under the Licensing Act 2003
Apply for a discount or exemption
Discounts and exemptions for council tax in Basingstoke and Deane.
Apply for an allotment
Application to apply for an allotment plot in Basingstoke and Deane
Apply for an assisted bin collection service
Use this form to apply for the assisted bin collection service.
Apply for housing
Changes to housing allocation policy from October 2015, who qualifies for housing needs and advice and how to apply for housing in the borough of Basingstoke and Deane.
Apply for it
Make an application or request to the council for a variety of services and support.
Apprenticeships
Information on Apprenticeships in Basingstoke and Deane.
Aquadrome
Information on how to find Leisure Park and range of activities as well as eating places
Archaeology
These historic buildings, areas and landscapes provide valuable evidence of our social and economic history
Arrangement of byelaws
Information on byelaws for pleasure grounds, public walks and open spaces
Article 4 advice
Information on the plans to protect Basingstoke Town Conservation Area, including information on the Article 4 Direction affecting the Basingstoke Town area
Article 4 Directions
The council have made a number of Article 4 Directions that remove some permitted development rights from certain areas of the borough.
Arts and culture
Find out about arts and culture venues around Basingstoke; including The Anvil, The Haymarket, Viables Craft centre, Central Studio and Proteus Creation space and theatre company
Arts and Culture Strategy
Information on the Arts and Culture Strategy
Arts, culture and events
Basingstoke and Deane has a wealth of arts and cultural facilities, including The Anvil and The Haymarket as well as museums and galleries charting the growth of the town.
Assisted rubbish and recycling collection
Basingstoke and Deane provides a weekly waste collection of grey/black wheeled bins or black sacks for its residents. If your bin has been missed, you can report it online.
Asylum seekers
Links to further information on asylum seekers.
Authority Monitoring Report
The AMR monitors both the effectiveness of the policies set out in the Adopted Local Plan and the implementation of the emerging Local Plan which forms part of the Local Development Scheme (LDS).
Awarding contracts
Awarding Contracts
A-Z page
A to Z page for Basingstoke and Deane Borough Council's website
A-Z Recycling
A-Z of waste and recycling to help you recycle more.

B

Background to Basingstoke and Deane's CIL
Information on the backgrounds to Basingstoke and Deane's community infrastructure levy.
Barking dogs
Information on barking dogs
Basing View
Information on Basing View redevelopment and transformation in Basingstoke and Deane.
Basing View Enterprise Zone
Information on Basing View Enterprise Zone.
Basing Ward By-election 6 October 2016
By-election was held on Thursday 6 October 2016
Basingstoke and Deane Be Physically Active
Find out more information about Basingstoke and Deane get active programme
Basingstoke and Deane Borough Council
Information about Basingstoke and Deane Borough Council
Basingstoke and Deane Borough Council's address
Details of Basingstoke and Deane Borough Council's address, opening hours and how to find us.
Basingstoke and Deane Brexit preparations
Find out more about the council’s Brexit preparations.
Basingstoke and Deane Electoral Review
The Local Government Boundary Commission for England (LGBCE) has recently announced a review of Basingstoke and Deane Borough Council’s electoral arrangements. Find out more about the review
Basingstoke and Deane Health and Wellbeing Partnership
Information on the Basingstoke and Deane Health and Wellbeing Partnership
Basingstoke and Deane Key Facts
The Basingstoke and Deane key facts summary document aims to provide an accessible overview of the borough and its key factual characteristics.
Basingstoke and Deane Peace Garden
Residents and businesses are being encouraged to help bring the design for the borough’s Peace Garden into a reality.
Basingstoke Armed Forces Community Covenant
Information on the Basingstoke Armed Forces Community Covenant.
Basingstoke Golf Course Development Brief
The Basingstoke Golf Course Development Brief Supplementary Planning Document (SPD) guides future development on the strategic housing allocation at Basingstoke Golf Course.
Basingstoke Green Week
Information on Basingstoke Green Week 2015
Basingstoke Kite Festival
Information on Basingstoke's Kite Festival. The event includes kite flying displays and demonstrations, children's kite making workshops, trade and catering stalls, inflatables and a kite raffle.
Basingstoke market
Information on Basingstoke Market
Basingstoke Multicultural Forum (BMF)
Information on the Basingstoke Multicultural Forum group and how to get involved.
Basingstoke Sports Council
Information on Basingstoke Sports Council
Basingstoke Together BID Ballot
A Business Improvement District (BID) scheme is a business-led initiative supported by government legislation. It gives local businesses the power to ‘raise funds locally to be spent locally’ on improving their trading environment.
Bats
All species of bat are protected in law and they are an important consideration in determining planning applications
Bed bugs and mites
Information on pest control, including rats, mice, bed bugs, bees, cockroaches, fleas, wasps and foxes.
Bees
Information on pest control, including rats, mice, bed bugs, bees, cockroaches, fleas, wasps and foxes.
Before making a planning application
Advice and help from the council prior to the submission of planning applications
Beggarwood Park Improvements
The council is looking to make improvements to play and recreational facilities at Beggarwood Park. Have your say on what you would like improved or added.
Benefits
Information about housing benefit and council tax support in Basingstoke and Deane.
Benefits enquiry form
Contact the benefits team using the benefits enquiry form.
Beware the rogue waste carriers
Find out about fly-tipping and what you can do to prevent it and report it.
Bin collection
Find out when your bins will be collected and find out how to report a missed bin collection
Bins and recycling
Information on bins and recycling across Basingstoke and Deane
Biodiversity Assessment
Assessment of the biodiversity implications of accommodating further development within the borough.
Blind/partially sighted people
Information on learning and training for disabled people, including apprenticeships and disabled students' allowance.
Blocked drains and sewers
Further information on sewerage and drainage and who to contact
Blue badge parking
Information on blue badge parking, and how to apply for a blue badge and concessionary parking
Body piercing
Businesses and individuals carrying out skin treatments such as acupuncture, piercing, electrolysis and tattooing need to be registered.
Bonfires
The law says that you can light a bonfire at any time, as long as it doesn't cause a nuisance.
Borough Business Partnership
Borough Business Partnership
Borough events
Events held in the borough of Basingstoke and Deane.
Borough newspaper
Catch up with the latest news in Basingstoke and Deane. Read the latest edition of B&D Today online.
Bottle banks
Information on recycling sites and the items that can be recycled at the site.
Bowls - indoor
Information on how to find Leisure Park and range of activities as well as eating places
Braine-l'Alleud (twin town)
Information on Basingstoke and Deane twinning with Alencon, France Braine-l'Alleud, Belgium and Euskirchen, Germany
Bramley and Sherfield by-election 10 October 2019
Results for Bramley and Sherfield by-election 10 October 2019
Bramley Neighbourhood Plan
The Bramley Neighbourhood Plan (NP) was submitted to Basingstoke and Deane Borough Council (BDBC) on 20 June 2016.
Breastfeeding
Information on Basingstoke's breastfeeding welcome scheme.
Broadband
Information about broadband in Basingstoke and Deane.
Brownfield Land Register
The Brownfield Land Register provides information on previously developed sites which offer potential for housing development that meet certain criteria.
Buckskin community play and youth space consultation
Find out and comment on the Buckskin community play and youth space consultation
Budgets and spending
Information about Basingstoke and Deane Borough Council's budgets and spending. Fees and charges, members allowances, medium term financial plan, joint Manydown committee annual returns
Building control
Find out about building control procedures, applications and fees in Basingstoke and Deane
Building control cases
Building control cases
Building notice
Building notice form service summary
Building regulations approval
Find out what does and doesn't need approval under building regulations
Building regulations approval - apply
Information on the procedure for applying for building regulations approval in Basingstoke and Deane.
Buildings at risk
As the Local Planning Authority, it is our duty to seek the preservation or enhancement of the built heritage within the borough
Bulky item collection
We provide a bulky waste collection service that allows you to dispose of large unwanted household items such as furniture, white goods and electrical items.
Burghclere Neighbourhood Plan
Burghclere Neighbourhood Plan consultation, have your say online, email or by post - consultation closes at 4pm on Friday 24 January 2020.
Bus fares
Bus service update for Hampshire, Basingstoke and surrounding areas, including information on concessionary travel - older person's bus pass issued by Hampshire County Council
Bus pass
Bus service update for Hampshire, Basingstoke and surrounding areas, including information on concessionary travel - older person's bus pass issued by Hampshire County Council
Bus stops and shelters
Find out how you can request a new bus shelter or report vandalism to a bus shelter
Buses
Bus service update for Hampshire, Basingstoke and surrounding areas, including information on concessionary travel - older person's bus pass issued by Hampshire County Council
Business
Find how we can support you with your business; including advice, events, how to do business with us, paying business rates and health and safety.
Business and street trading licenses
Information on what is street trading
Business Continuity Management
Business Continuity Management
Business in Basingstoke Bulletin
View current and previous versions of the Business in Basingstoke Bulletin
Business news and information
Business news and information in Basingstoke and Deane.
Business Park locations
Business Park locations in Basingstoke and Deane
Business permits
How to apply for business parking permits and locations where you can use permits
Business premises
Council owned light industrial units and office space to rent in Basingstoke and Kingsclere.
Business premises to rent
Information on business property in Basingstoke and Deane.
Business rates
Business rates collected by the council contribute to the cost of local services. Find out if your might be entitled to some relief against your business rates.
Business rates - change of circumstance form
Inform us of a change of circumstance for business rates in Basingstoke and Deane.
Business rates information
Information frequently requested about business rates through Freedom of Information requests
Business rates overview
Find out how your business rates are set and calculated and how to lodge an appeal.
Business rates relief (occupied properties)
If you have an occupied business property in Basingstoke and Deane, you might be entitled to rate relief. Find out what reliefs we offer.
Business rates relief (unoccupied properties)
If you have an unoccupied business property in Basingstoke and Deane, find out what rates reliefs you might be entitled to.
Business rates relief review form
Business rate relief review form to confirm that rate relief is still applicable
Business waste
Information on businesses responsibilities when it comes to their local environment in Basingstoke and Deane.
Byelaws
Information on Byelaws in Basingstoke and Deane.

C

Camping and caravan sites
Information on how and what you need to do to purchase an existing licensed site or wish to start a new mobile home site within Basingstoke
Camrose Day Centre
Find out more about the Camrose Day Centre
Candidates and Agents
Information on elections to be held on 7 May 2015 for candidates and agents
Capping your benefit
Information on capping of benefit in Basingstoke and Deane.
Car Park Charges
Parking charges, times and how to apply for pre paid car parking cards
Car parking permits
Information on parking permits and season tickets
Car parks
Information on location of car parks, how many spaces there are and if they have disabled bays
Careers - find out more
Find out more about careers at Basingstoke and Deane Borough Council
Carelines
Information and contact details for social care and health in Hampshire
Carers
Information and contact details for social care and health in Hampshire
CCTV frequently asked questions
FAQs about CCTV cameras in Basingstoke Town Centre area and where they are located
CCTV in Basingstoke Town Centre
Location of CCTV cameras in and around Basingstoke Town Centre
Cemeteries
Information on the cemeteries and crematorium in Basingstoke and Deane.
Census
Introduction to the Basingstoke and Deane Census information.
Central Basingstoke vision
Information on the central Basingstoke vision.
Centre Shuttle
Detailed information on location, times and fares for the centre shuttle
Change of circumstances
Housing benefits and council tax support change of circumstances summary
Charity and community amateur sports clubs
Find out about applying for business rates relief for unoccupied properties where the rate payer is a charity or community amateur sports club.
Charity collections
Information on charity collections and how to apply
Charity, non-profit and community amateur sports clubs
If you are a charity, non-profit organisation or an community amateur sports clubs, you may be entitled to business rate relief - find out more information here.
Chief Executive
Information on the Chief Executive and Executive Directors at Basingstoke and Deane Borough Council.
Child protection
Information and contact details for social care and health in Hampshire
Children and young people
Information on services in Hampshire for children and young people
Children's homes
Information and contact details for social care and health in Hampshire
Children's services
Information and contact details for social care and health in Hampshire
Chimney height approval and installing a furnace
It is important that the height of any chimney is sufficient to avoid the likelihood of particles becoming harmful to health or a nuisance
CIL Charging in Basingstoke and Deane
CIL charging in Basingstoke and Deane
CIL for Town and Parish Councils
Information on key element of the Community Infrastructure Levy (or CIL) is that a proportion of the money secured for development is passed on to the relevant Town or Parish Council where that development has taken place.
CIL frequently asked questions
Frequently asked questions about the community infrastructure levy and what you need to do.
CIL Spending and Infrastructure Funding Statement
How the community infrastructure levy income received by the Borough Council will be allocated.
Citizens Advice Bureaux
Information on Basingstoke and Deane Borough Council's legal services.
Civil emergencies
Information about Basingstoke and Deane Borough Council's emergency plan - what to do in and contact details of who can help in an emergency.
Claim housing benefit and/or council tax support
Find out how to claim housing benefit and/or council tax support in Basingstoke and Deane.
Clean air
Find out about air pollution and clean air in the borough. What is being done locally and how you can help to improve air quality.
Climate change
Find out about what the council is doing to help slow down climate change in the borough. Also what you can do to help the environment.
Climate change - what we are doing
Information on what Basingstoke and Deane Borough Council is doing to address the issue of climate change locally.
Climate change - what you can do
Hints and tips on reducing your carbon footprint and saving money
Climate Change and Air Quality Strategy
Climate change and air quality strategy - consultation is now closed. We are considering the responses ahead of adopting the final strategy.
Clinical waste disposal
Information on the disposal of clinical and healthcare waste.
Club premises certificate
Club premises certificate - guidance on making an application
Coach drop-off and pick-up area
coach drop off and pick up points for passengers and operators
Cockroaches
Information on pest control, including rats, mice, bed bugs, bees, cockroaches, fleas, wasps and foxes.
Colleges
Information on colleges, university and schools including Basingstoke College of Technology(BCOT), Queen Mary's College(QMC) and University of Winchester campus.
Comment about hackney carriage and private hire services licensed by the council
How to make a compliment or a complaints about hackney carriage (taxi) and private hire services licensed by the council
Commenting on a planning application
Our aim is to help you become involved in the planning process, find out how to comment or object to a planning application.
Comments and compliments
Make a comments about our services or pay us a compliment by completing a form.
Commercial property
Council owned light industrial units and office space to rent in Basingstoke and Kingsclere.
Commercial to Residential Article 4 Direction
Consultation on Article 4 Direction to removed permitted development rights to allow the change of use from commercial uses to residential in specific business parks in Basingstoke.
Commercial waste
Information on businesses responsibilities when it comes to their local environment in Basingstoke and Deane.
Communications and media
Visit this page for information on press and media enquiries
Community
Find out about what is available in your community in Basingstoke and Deane
Community (asymptomatic) Testing
From Thursday 25 February 2021, a rapid community testing centre for eligible residents will be running at South Ham Library. If you are unable to work from home, and are classed as a critical worker, you are able to book an asymptomatic COVID-19 test.
Community association guidance
The Community association guidance tool aims to help community associations and groups ensure that they understand their roles and responsibilities
Community grants
Guidance, grants and progress on community plans.
Community Infrastructure Levy
Find out how the CIL Regulations 2010 enable us to raise funding for infrastructure by levying a charge on new development within the area and frequently answered questions about CIL.
Community Infrastructure Levy (CIL)
Money raised through CIL can be used to fund infrastructure projects such as transport schemes, schools, health and social care, green spaces and leisure.
Community Infrastructure Levy (CIL) Examination
Find details of Basingstoke and Deane's draft CIL, together with further information and documents relating to the CIL examination.
Community Investment Framework
The Community Investment Framework acts as a checklist to guide the development of proposals to maximise the impact of investing time and resources.
Community planning
The council encourages all local communities to get involved in shaping their local areas and is supporting communities to develop their own community plans.
Community plans
Information on community plans and how to get involved.
Community premises and village halls
Community premises and village halls
Community resilience
Information on the important role that communities play in an emergency
Community Right to Bid
This gives communities a right to identify 'up front' a building or land that they believe to be of importance to their community's social well-being.
Community right to challenge
The Community Right to Challenge was introduced by the Localism Act 2011. It gives certain groups the right to submit an expression of interest (EOI) to run council services.
Community safety (Community)
Find out what we are doing to help keep Basingstoke and Deane a safe. Check to see if a traveller encampment has been reported, view the safety campaigns we are running.
Community safety (Community safety)
Information on the community safety team in Basingstoke and Deane including the shared service with Hart and Rushmoor and other partnership agencies to form Safer North Hampshire.
Community Safety Patrol Officers (CSPO)
Community Safety Patrol Officers (CSPO) aim to improve the wellbeing of local residents by helping to make people feel safer. The focus of the service is to reduce anti-social behaviour affecting people and places.
Community transport
Community transport providers
Community wardens
Community Safety Patrol Officers (CSPO) aim to improve the wellbeing of local residents by helping to make people feel safer. The focus of the service is to reduce anti-social behaviour affecting people and places.
Complaint guide
Basingstoke and Deane Borough Council's guide to making a compliant to us about council services
Complaints
How to make a complaint to Basingstoke and Deane Borough Council.
Complaints about health and safety at work
Complaints about health and safety at work.
Complaints about services licensed by the council
Make a Complaints about services licensed by the Council
Completion notice
A completion notice is issued when a newly constructed building (or existing building that has been split or merged) is considered complete for non-domestic business rates.
Composting
Information on home composting to reduce the amount of waste we send for incineration, including information on green cone and green johanna.
Concessionary fares
Bus service update for Hampshire, Basingstoke and surrounding areas, including information on concessionary travel - older person's bus pass issued by Hampshire County Council
Concessionary travel
Bus service update for Hampshire, Basingstoke and surrounding areas, including information on concessionary travel - older person's bus pass issued by Hampshire County Council
Conservation
These historic buildings, areas and landscapes provide valuable evidence of our social and economic history
Conservation area maps and appraisals
Find out conservation area appraisals for areas within Basingstoke and Deane
Conservation groups
Find out how you can volunteer with a conservation group in Basingstoke and Deane
Constitution
Basingstoke and Deane Borough Council's constitution
Consultation on a vision for land north of the M3 at junction seven
Consultation on a vision for land north of M3 junction seven.
Consultation on budget proposals for 2021-2022
Read about and have your say on the budget consultation 2021-22
Consultations
Details of current consultations being held by Basingstoke and Deane Borough Council
Consultations and engagement
We are committed to engaging with local people, organisations and businesses to find out their views on different aspects of the council’s work.
Contact Basingstoke and Deane Borough Council
Information on how to contact Basingstoke and Deane Borough Council.
Contaminated land
The council has an inspection programme to identify and remediate land which is causing an unacceptable risk to human health or the wider environment
Contract opportunities
Contract Opportunities
Contract Register
Contract Register
Cookies (website)
Information on cookies and why Basingstoke and Deane Borough Council uses them
Cooling towers
information on and application evaluation
Coronavirus (COVID-19)
Find out about the latest advice and information on the Coronavirus (COVID-19)
Corporate card transactions
Information on corporate card transactions
Council budgets and spending
Information about Basingstoke and Deane Borough Council's budgets and spending. Fees and charges, members allowances, medium term financial plan, joint Manydown committee annual returns
Council meetings
Information about councillors and meetings
Council Plan
Information on strategies, plans and policies in Basingstoke and Deane
Council Plan 2020 to 2024 and budget 2021 to 2025
Find out about the consultation on the draft Council Plan 2020 to 2024 and budget 2021 to 2025 carried out from 11 November 2020 to 3 January 2021.
Council policies and plans
Information on strategies, plans and policies in Basingstoke and Deane
Council tax
Information about council tax in Basingstoke and Deane.
Council tax bands and charges
Information about council tax bands and charges in Basingstoke and Deane. You can find out the council tax charge for each of the valuation bands across the whole borough.
Council tax benefit
Information about housing benefit and council tax support in Basingstoke and Deane.
Council tax discount disregard review form
Confirmation that you are still entitled to a council tax discount
Council tax discounts
Information on council tax discounts and exemptions in Basingstoke and Deane.
Council tax enquiry form
Send the Council Tax Team a message
Council tax exemption review form
Complete a council tax exemption review form
Council tax exemptions
Information on exemptions from paying council tax in Basingstoke and Deane and how to apply.
Council tax liability appeals
Information on how to appeal against a decision made by Basingstoke and Deane Borough Council in respect of your liability to pay council tax.
Councillor Complaint Decision Notices
Details of councillor complaint decision notices
Councillors
Information about councillors and meetings
Councillors Code of Conduct
Find out about Basingstoke & Deane's councillor's code of conduct
Council-owned trees
Find out how Basingstoke and Deane Borough Council manages the maintenance of its trees and how you can apply for a council tree to be pruned or felled. Find out what to do if a council owned tree is causing excessive shade to your property
Counselling
Information and contact details for social care and health in Hampshire
Countryside
Information on the natural environment of Basingstoke and Deane.
Courses, seminars and accreditation
Information on courses, seminars and accreditation
COVID 19 Allotment information
Information for allotment holders
COVID-19 - advice for alcohol licensing
Advice for alcohol licensing during the COVID-19 pandemic.
COVID-19 - advice for licensed drivers
Information and advice on COVID-19 for all licensed drivers in Basingstoke and Deane
COVID-19 - animal welfare
Coronavirus (COVID-19)information on animal welfare and animal licensing.
COVID-19 - Bins and recycling
Information on bins and recycling in relation to the coronavirus in Basingstoke and Deane.
COVID-19 - Community hub
Community hub in Basingstoke and Deane during the coronavirus outbreak.
COVID-19 - FAQs for benefits
Frequently asked questions about benefits during the COVID-19 pandemic.
COVID-19 - Food delivery/Takeaway services
Information on food delivery and takeaway services in Basingstoke and Deane.
COVID-19 - Housing
Find further information and advice on your housing needs during the COVID-19 pandemic.
COVID-19 - information sharing
We are asking residents to share important information on how to receive help and support, as well as changes to our services during the COVID-19 outbreak?
COVID-19 - Noise advice
Information on noise in Basingstoke and Deane during the Coronavirus.
COVID-19 - Nursery discount
Information on how to apply for the nursery business rates relief.
COVID-19 - Retail discount
Information on applying for retail discount 2020/2021 and 2021/2022 in Basingstoke and Deane.
COVID-19 - Service updates
Find out about the latest updates on council services during the coronavirus outbreak.
COVID-19 - Test and Trace Support scheme
Find out more about the Test and Trace Support scheme which offers financial support to eligible people required by law to self-isolate.
COVID-19 Employment support
National and local organisations have adapted the way in which they work so that they can continue to provide information, advice and support to help people find work while adhering to social distancing guidelines.
COVID-19 guidance and supporting documentation
Event COVID-19 guidance and supporting documentation
COVID-19 guidance for business
Information for businesses in Basingstoke and Deane about COVID-19.
COVID-19 guidance for shopping
Guidance for shoppers during the coronavirus outbreak.
COVID-19 Support for sports clubs and organisations
Providing the latest information on support for sports clubs and organisations, and voluntary and community sector organisations during COVID-19.
COVID-19 support grants for businesses
Information on COVID-19 support grants for businesses in Basingstoke and Deane.
Crematorium
Information on the cemeteries and crematorium in Basingstoke and Deane.
Crime
Information on the community safety team in Basingstoke and Deane including the shared service with Hart and Rushmoor and other partnership agencies to form Safer North Hampshire.
Current Community Plans
List of current community plans.
Current health initiatives
Information on buggyfit, steady and strong and new age kurling in Basingstoke area
Current projects
Information about improvements to play and open space areas in Basingstoke and Deane. Information on equipped play areas in the borough.
Current reported encampments
List of known unauthorised encampments in Basingstoke and Deane.
Customer advice
Information on what premises can be licensed involving animals
Customer Service Charter
We want to deliver the best possible service to all our residents and visitors and to do this, we have developed a customer charter
Cycle Parking
Where to parking cycles in Basingstoke
Cycle routes
National cycle routes in the Basingstoke area
Cycling
National cycle routes in the Basingstoke area
Cycling for improved health and fitness
Find out about cycling in Basingstoke and Deane
Cycling Strategy
The strategy aims to promote cycling for commuting and leisure with the map helping people to find the best route for their journey.

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Dance
Information and links on sports and dance clubs
Dangerous animals
Information on eligibility criteria, how to apply for dangerous wild animals licence
Dangerous buildings/structures
Information about demolition work in Basingstoke and Deane and how to report a dangerous structure.
Dead animals
Find out how you can report a dead animal to Basingstoke and Deane.
Death and bereavement
Answers to questions about deaths and funerals in Basingstoke and Deane.
Deaths and funerals
Find out about arranging a funeral in Basingstoke and Deane
Debt and financial advice
Information on debt and financial advice in Basingstoke and Deane.
Demographic Research
new
Dentist
Information and contact details for social care and health in Hampshire
Deposit bond scheme
Rent bond scheme
Design and Sustainability SPD
The council adopted a new Supplementary Planning Document (SPD) regarding Design and Sustainability for the determination of planning applications from 1 August 2018.
Design Review
Information on the design review panels in Basingstoke and Deane.
Developers Forum
Presentations and information from the Developers' Forum held at Basingstoke and Deane Borough Council
Development in conservation areas
There are now more than 40 conservation areas in the borough. This is the largest number for any single district in Hampshire, demonstrating just how rich the historic environment of the borough is.
Dial-a-Ride
Community transport providers
Direct Earnings Attachments - An Employers Guide
Direct Earnings Attachments - information and guidance for employers
Disability
Information on designing and accessibility for everyone
Disability sport
Information on how BDBC and partners can improve the quality of sporting opportunities for people with disabilities
Disabled facilities grant
Information on home energy and how to apply for grants
Disabled parking bay
How to apply for a disabled parking bay near your property in residential roads
Disabled student allowance
Information on learning and training for disabled people, including apprenticeships and disabled students' allowance.
Dispensations to park
parking permits for home visits by medical practitioners social workers and carers. Permits for Builders and tradesman
Disposing of your old car
Find out what steps you need to take if you want to dispose of your old car.
Disrepair prevention
Find out what to do if your rented property is in a state of disrepair
Doctors
Information and contact details for social care and health in Hampshire
Documents published/submitted for Local Plan examination
Documents Published by Inspector and Programme Officer, and the Council after plan submitted and other participants for the Basingstoke and Deane Local Plan
Documents relating to Public Consultation on Proposed Modifications Dec 2015 - Feb 2016 and beyond
PS/06
Documents requested by Inspector at Public Hearings
Documents requested by Inspector at Public Hearings. Included as part of the examination library.
Documents submitted by the Council to the Planning Inspectorate on 9 October 2014
View documents submitted by the Council to the planning inspectorate on 9 October 2014
Documents, policies and plans
Documents, policies and plans
Dog fouling
Information on dog control orders and how to report dog fouling in Basingstoke and Deane
Dog Fouling Public Space Protection Order
Basingstoke and Deane Borough Council has introduced a borough wide Dog Fouling Public Space Protection Order (PSPO), which came into force on Tuesday 1 December 2020.
Dog Warden service
Information on dog related matters, including stray dogs and responsible dog ownership. The council also works with other agencies in connection with animal welfare matters.
Dogs
Information on dog related matters, including stray dogs and responsible dog ownership. The council also works with other agencies in connection with animal welfare matters.
Doing business with us
All you need to know about doing business with us; including regulations, how we award contracts and how you can find out what contracts we are offering.
Domestic abuse
Get help if you are affected by domestic abuse
Domestic biomass and solid fuel heating appliances
Find out how to legally install a domestic solid fuel, wood or biomass burning appliance
Down Grange
Find out what facilities are available at Down Grange Sports Facility
Drains and sewers
Further information on sewerage and drainage and who to contact
Dropped kerbs
Who to contact regarding drop kerbs and how to get assistances if you are disabled
Drugs use and abuse
Advice on alcohol, drugs and relationships
Dumped rubbish
Fly-tipping is the illegal dumping of waste or rubbish. If you see fly-tipping in Basingstoke and Deane, you can report it to Basingstoke and Deane Borough Council.
Dumped vehicle
How to report an abandoned and unlicensed vehicle. Find out what Basingstoke and Deane Borough Council does it you report an abandoned or nuisance vehicle.
Duty planning service
Advice on small scale domestic (excluding new dwellings) and small scale business projects only or for when you need help to understand a current planning application.
Duty to refer - public bodies
Information on the Hampshire Homelessness duty to refer customers who may be homeless or threatened with homelessness.

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Ear piercing
Businesses and individuals carrying out skin treatments such as acupuncture, piercing, electrolysis and tattooing need to be registered.
East of Basingstoke and Redlands development brief SPD
Find out about the Draft Development Brief which will guide future development on the strategic housing allocations at East of Basingstoke and at Redlands in north-eastern Basingstoke.
Eastrop Park
Further information about events and location of Eastrop Park
Eastrop Park Summer band concerts
Find out who is playing at Eastrop Park Summer Band Concerts this year
Eating out
Information on shopping, restaurants and cafes, pubs and bars in Basingstoke
Education and learning
Find out about education and learning in Basingstoke and Deane
Elderly people
Advice and support for over 55s
Election results
Election results for 2008 to 2014
Elections
Elections for Basingstoke and Deane.
Elections and voting
Find out about elections and voting in Basingstoke and Deane
Electric vehicle charging points
Information on where you can charge your electric car in Basingstoke
Electrolysis
Businesses and individuals carrying out skin treatments such as acupuncture, piercing, electrolysis and tattooing need to be registered.
Emergency out of hours service
Information on the emergency out of hours service for Basingstoke and Deane Borough Council.
Emergency planning (Emergency planning)
Information about Basingstoke and Deane Borough Council's emergency plan - what to do in and contact details of who can help in an emergency.
Emergency planning (Community)
Find out what to do in an Emergency and what we do to help the community
Employment Land Review
The Employment Land Review (ELR) 2014 is a key piece of the Local Plan evidence base.
Empty properties and second homes
Information on paying council tax for empty properties and second homes.
Empty property services
Empty property services
Empty/vacant properties
Information on exemptions from business rates for empty or vacant properties in Basingstoke and Deane
Energy efficiency and the historic environment
Climate change has an effect on our lives, whether it is noticing changes in weather conditions and patterns or in making an effort to reduce our energy bills and carbon footprint
eNewsletter
Read our fortnightly eNewsletter or subscribe to receive it by email.
Enforcing health and safety
Enforcing health and safety helping businesses to avoid significant risks.
Engine idling
Information on the effects of letting your vehicle idle. Find out what we are doing to stop people letting their cars idle.
Enquiry to use or purchase council land/public open space
Information on applications to purchase areas of amenity open space in Basingstoke and Deane.
Enterprise M3
Information on the Local Enterprise Partnership (LEP) in Basingstoke and Deane - Enterprise M3
Environment
Find out about the environment and planning in Basingstoke and Deane
Environmental health
Environmental health information in Basingstoke and Deane
Environmental health enquiry form
Submit an enquiry to the Environmental Health team.
Environmental Information Regulations 2004
These are legally enforceable regulations that govern the public's right to access environmental information held by public/local authorities
Environmental legislation for business
Environmental legislation for business
Environmental Permitting
Environmental Permitting
Environmental Permitting Public Register Part B Activities
Part B installations in Basingstoke and Deane regulated by Basingstoke and Deane Borough Council
Environmental renewal schemes
Information on environmental renewal schemes in Basingstoke and Deane.
E-Procurement
E-Procurement
Equalities/Equality, Diversity and Inclusion
Equality, Diversity and Inclusion places an equality duty on public bodies and organisations carrying out public functions.
Equality and diversity
We have a duty to consider how different people will be affected by our activities under the Equality Act 2010, find out how we do this.
Equality impacts assessments
The aim of EIAs is to identify any potential barriers or discrimination and promote equality of opportunity and good relations between different groups.
Equipped play areas
Information about equipped play areas and how to find your nearest one in the borough, including Chineham which has a splash pad open from April to September.
Estate agents boards
The guidance here highlights the applicable criteria for estate agents' boards.
Ethnic minorities
We provide a community development approach in providing funding, interpretation services and support via ethnic minority groups to residents from black and minority ethnic communities living and working in the borough.
EU Referendum
Information on how to register to vote for the European Referendum 2016 on the 23 June 2016
European Parliamentary Election - 23 May 2019
European Parliamentary Election South East Region 23 May 2019
Euskirchen (twin town)
Information on Basingstoke and Deane twinning with Alencon, France Braine-l'Alleud, Belgium and Euskirchen, Germany
Event application (Events)
Apply to hold an event in Basingstoke and Deane.
Event application (Event application)
How to apply for events in Basingstoke and Deane.
Event costs
Event costs for events held in Basingstoke and Deane.
Event guidance and documentation
Event guidance and documentation for events held in Basingstoke and Deane.
Events
Information on events taking place across Basingstoke and Deane
Eviction
Housing advice for existing private tenancies
Evidence Base
Establishing an evidence base ensures that all future planning policy and decisions are based on robust and up-to-date information
Examination Library
Basingstoke and Deane Emerging Local Plan Examination library
Exchange your recycling bin
Use this form to request that your small 140 litre green recycling bin be exchanged for a larger 240 litre bin.
Exercise classes
Information on sports facilities and what is available to book direct with the organisation in Basingstoke
Existing Street Traders
Information on existing street traders
Extensions to buildings
Find out if you need planning permission in Basingstoke & Deane
External funding advice
Information on where to get funding from should you not be eligible for council funding.
Extra care housing
Information on extra care housing

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Facts and figures
Facts and figures about Basingstoke and Deane
Fees and charges
Information about Basingstoke and Deane Borough Council's budgets and spending. Fees and charges, members allowances, medium term financial plan, joint Manydown committee annual returns
Fees and Expenses for Local Elections
Information on fees and expenses for local elections in Basingstoke and Deane
Financial standing
Financial Standing
Find us
Details of Basingstoke and Deane Borough Council's address, opening hours and how to find us.
Find your nearest
Find the nearest car parks, play areas, allotments, recycling sites, parks and public toilets.
Fire precautions
Precautions to look out for if you live in an HMO
First World War centenary
Information on how Basingstoke and Deane is celebrating the First World War centenary
Fixed Penalty Notices (FPNs)
Information on the type of FPNs that can be issued by Basingstoke and Deane Borough Council
Flag flying dates
Information on when flags will be flying at the Civic Offices
Fleas
Information on pest control, including rats, mice, bed bugs, bees, cockroaches, fleas, wasps and foxes.
Flooding
Flood updates,weather warnings, who to contact and roles and responsibilities
Fly posting
Frequently asked questions on street cleansing including fly-tipping and street cleaning.
Flyposting
Make a report about flyposting in Basingstoke and Deane
Fly-tipping
Fly-tipping is the illegal dumping of waste or rubbish. If you see fly-tipping in Basingstoke and Deane, you can report it to Basingstoke and Deane Borough Council.
FOI and EIR fees and charges
The FOI Act and EIR allow public authorities to recover costs when responding to a request for information, for example costs associated with photocopying, printing and postage. Find out what we will charge for and what we don't charge for.
Food business
Information and requirements needed to set up a new food business.
Food complaint
Report a food complaint, and understand the types of complaints we will investigate.
Food Hygiene Rating Scheme
Providing customers with information about hygiene standards in food premises in the borough.
Food hygiene training
Information on food hygiene training.
Food poisoning
Report food poisoning to us, and the causes of food poisoning.
Food poisoning complaint form
Food Poisoning Complaint Form
Food premises complaint form
Food Premises Complaint form
Food safety
Find information on food hygiene, registering your food business, food poisoning and food hygiene training.
Food safety inspections
Information on food safety inspections
Food standards
Food safety information including food safety management and the law.
Football development
Information on Football developments in BDBC, Football Development Council and Football Course Bursary Scheme
Footpath diversion orders
Information about footpath diversion orders in Basingstoke and Deane.
Forward Plan
Information on Basingstoke & Deane Borough Council's Executive Forward Plan
Fostering
information on adoption and fostering
Foxes
Information on pest control, including rats, mice, bed bugs, bees, cockroaches, fleas, wasps and foxes.
FPN representation form
Make a representation against the issue of a FPN
Fraud
Information on how to report a fraud in Basingstoke and Deane.
Free one hour car parking
Free parking for one hour in short stay car parks in Basingstoke
Freedom of Information
Information on what Basingstoke and Deane Council currently publishes and how you can access it, including making a request under the Freedom of Information Act 2000 and the Environmental Information Regulations 2004.
Freedom of information disclosure log
Freedom of information disclosure log
Freedom of the borough
Further information on Freedom of the Borough and recipients of the Freedom of the Borough
Frequently requested information
We have decided to publish some frequently requested information and update it at regular intervals. Public health funerals, council staffing, business rates information, parking
Furniture recycling
A local charity, promoting the re-use of furniture, household goods, electrical items and toys at low cost to people in Basingstoke.
Further education
Information on colleges, university and schools including Basingstoke College of Technology(BCOT), Queen Mary's College(QMC) and University of Winchester campus.
Future of local government
The future of local government in Hampshire – and therefore how local services are delivered - is currently being debated.
Future of the borough
Information about the future of Basingstoke and Deane, including new initiatives and plans.

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Gambling
Information about gambling licensing in Basingstoke and Deane, including how to view applications made under the Gambling Act 2005.
Gambling Act 2005 - information and guidance
Information and guidance on Gambling Act 2005
Gambling and lottery licences
Information on Gambling Act 2005
Gaming machines
Information on gaming machines under Gambling Act 2005
Garden waste collection
Information on signing up for a fortnightly collection of garden waste.
Gardens
Information, locations and what facilities are available in our local parks and open spaces in Basingstoke and surrounding area including Lime Pits.
General Data Protection Regulation
Find out about the new General Data Protection Regulation (GDPR) and what your rights are under the new regulations. Also what we are doing to protect your data.
General Enforcement Policy
Information on the general enforcement policy for Basingstoke and Deane.
Get in touch
How to get in touch with us
Getting involved
Find out how you can get involved in Basingstoke and Deane to help the environment.
Glass recycling
Information on glass collection in Basingstoke.
Glebe Gardens
Information on Glebe Gardens history
Graffiti
Information on graffiti removal.
Grant aid
Information on grant aid and scholarships and Hampshire Talented Athlete Scheme
Grants (Community)
Check to see if your community or voluntary group could apply for grant funding from Basingstoke and Deane Borough Council. Get advice on getting funding from other organisations.
Grants (Grants)
Information on council grants/funding schemes.
Grass cutting and verges
Information on grass cutting, weed control, floral displays in Basingstoke and Deane.
Green bins
Information on recycling in Basingstoke and Deane and the collection service.
Green Flag award
Information on what's Green Flag award
Green garden waste
Information on signing up for a fortnightly collection of garden waste.
Gritting and salting
Who is responsible and who to contact for winter maintenance - salting, gritting of roads and footways in Basingstoke and Deane
Grounds maintenance
Information on grass cutting, weed control, floral displays in Basingstoke and Deane.
Guidance and information on Brexit
The UK is due to leave the EU on Friday 29 March 2019 at 11pm. This webpage helps residents and businesses to find useful information about Brexit and what it could mean.
Guide to council tax 2020/21
Your council tax is collected by Basingstoke and Deane Borough Council, but the money you pay goes towards the funding of a number of other public service providers in your area. View the breakdown of how the money is spent.
Guide to council tax 2021/22
Your council tax is collected by Basingstoke and Deane Borough Council, but the money you pay goes towards the funding of a number of other public service providers in your area. View the breakdown of how the money is spent.
Gypsies and travellers
Information on unauthorised encampments and how to report your concerns.
Gypsy, Traveller and Travelling Showpeople Provision
This sets out the national policy requirements with respect to Gypsy and Traveller provision, which includes a new requirement for a five year supply of Gypsy and Traveller sites.

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Hackney Carriage and Private Hire Policy
View the Hackney Carriage and Private Hire Policy for Basingstoke and Deane.
Hackney Carriage licences
Information on Hackney Carriage driver licensing, how to apply
Hampshire County Council - position statement: events
Hampshire County Council's advice on events.
Hampshire County Council Election - 6 May 2021
Results of the Hampshire County Council election held on 6 May 2021
Hampshire County Council Election Results
Hampshire County Council election - Basingstoke and Deane Division results 2017
Hampshire Museums Trust
Basingstoke and Deane is home to three museums
Hannington Parish by-election - 13 June 2019
Declaration of Result of Poll for Hannington Parish Council held on 13 June 2019
Hardship relief
Hardship relief is a 100% discretionary. It is intended to assist a business for one year to recover from a temporary crisis, financial or otherwise, as a result of unforeseen circumstances.
Hatch Warren and Beggarwood Biodiversity Improvement Zone
From April 2020, we are proposing to run a pilot project throughout Hatch Warren and Beggarwood to create a Biodiversity Improvement Zone.
Have your say
Information on having your say on Basingstoke and Deane Borough Council services
Have your say on the future of Basingstoke town centre
Opportunity to have your say on the future of Basingstoke town centre.
Hazardous waste disposal
Information on how to dispose of hazardous household waste items that are usually marked with an orange label.
Heads of Service
Information on the Heads of Service for Basingstoke and Deane Borough Council.
Health
Find out about health initiatives in Basingstoke and Deane, including health walks and cycling
Health and Safety
Information about business health and safety in Basingstoke and Deane.
Health and safety advice for business
We can offer health and safety advice to you and your business. Our emphasis is on helping businesses to avoid significant risks by providing advice and guidance.
Health and safety complaint form
Health and safety complaint form
Health and wellbeing
Steps towards a healthier lifestyle for Basingstoke and Deane residents.
Health Walks
Information on accredited health walks in Basingstoke and Deane
Hearing Statements and Rebuttal Statements
Documents relating to Public Hearings in respect of the Basingstoke and Deane Local Plan
Heat Networks Study
In 2017, the council carried out a Heat Mapping and Energy Masterplanning study. Find out about the study and view the reports.
Hedges
Information on grass cutting, weed control, floral displays in Basingstoke and Deane.
Help and advice
Help and advice information on how the welfare reforms will affect you and advice on dealing with the impact of the welfare reforms in Basingstoke and Deane.
Help for local business
Help for local business
Heritage SPD
In March 2019 the council adopted a new Supplementary Planning Document (SPD) relating to heritage for the determination of planning applications.
High hedges
This webpage provides information on what you need to do and powers we have to help you if a high hedge is causing you concern.
Higher education
Information on colleges, university and schools including Basingstoke College of Technology(BCOT), Queen Mary's College(QMC) and University of Winchester campus.
Highway maintenance
Who to contact for highways maintenance, regulatory services, highway adoptions, safety engineering
Highway works
Local Enterprise Partnership funding for transport infrastructure in Basingstoke and Deane
Historic buildings
The Local List is intended to recognise certain buildings so that they can be properly considered when development proposals are submitted to the borough council
Historic Environment
Find out about conservation areas and listed buildings in Basingstoke and Deane.
History of the Mayor
Details of previous Mayors in Basingstoke and Deane
HMO Licensing
Information on Houses of Multiple Occupation and how to apply for new licence and renew your licence
HMO Smoke Free Legislation
Legislation for smoke free areas in HMOs
Hollywood Bowl
Information on how to find Leisure Park and range of activities as well as eating places
Home
Basingstoke and Deane Borough Council website.
Home Energy
The HECA requires all local authorities to produce annual reports on domestic energy performance across all residential properties in their area. You can find out more and read our reports.
Home energy grants
Who to contact about Home energy grants
Home safety and security
Information on home safety and security in Basingstoke
Homebid
Information on how to bid under the homebid scheme and how it works
Homelessness
Homelessness and people sleeping rough in Basingstoke. Rough Sleeper Severe Weather Emergency Protocol SWEP
Honours submissions
Information on honours submissions through Basingstoke and Deane Borough Council
Horizon 2050
Working with residents, public services, businesses, voluntary and community groups and local national and regional organisations on Horizon 2050 to plan together for the future.
Hospitals
Information and contact details for social care and health in Hampshire
Hotels Study
This study reviews the local hotel market and identifies how demand might change in the future
House name change service summary
House name change service summary information and terms and conditions
House naming
Information about house naming in Basingstoke and Deane.
House to house collections
Information on house to house collections
Household waste collection
Basingstoke and Deane provides a weekly waste collection of grey/black wheeled bins or black sacks for its residents. If your bin has been missed, you can report it online.
Household waste recycling centre
Information on the household waste recycling centre, also known as the tip or the dump.
Houses in multiple occupation - planning control
Information on planning control for houses in multiple occupation in Basingstoke and Deane.
Houses of multiple occupancy
A house of multiple occupation (HMO) can be any building or part of a building used for living accommodation by more than two people who are not part of the same family.
Housing
Find out about housing and health in Basingstoke and Deane
Housing - additional help and advice
Find additional help and advice on your housing needs
Housing advice
Housing advice on finding a new home that suits your needs including; shared ownership, sheltered housing, renting privately, supported housing in Basingstoke and Deane
Housing advice organisations
Find contact information for housing advice organisations.
Housing and Homelessness Strategy 2020 to 2024
The Housing and Homelessness Strategy sets out our main priorities and actions to meet affordable housing needs in the borough.
Housing associations
Contact Details of housing associations
Housing benefit
Information about housing benefit and council tax support in Basingstoke and Deane.
Housing benefit and council tax support privacy statement
Information on how we collect and use your personal data if you are applying for housing benefit and/or council tax support.
Housing benefits overpayments and debt recovery
Information about making arrangements to repay your housing benefit overpayment and debt recovery in Basingstoke and Deane. Advice on making the most of your money.
Housing Delivery Test Action Plan
The purpose of the Housing Delivery Test Action Plan is to identify key issues for the under delivery of new housing in the borough and outline what actions will be taken to increase and maintain delivery levels.
Housing enquiry form
Send an enquiry to the Housing Team at Basingstoke and Deane Borough Council
Housing for older people
Information on and future changes to sheltered housing
Housing Health and Safety Rating System (HHSRS)
Housing health and safety rating system
Housing improvements and repairs
Types of assistance available for homeowners and tenants to repair and improve their homes in Basingstoke and Deane
Housing options
Find out what type of accommodation is available and what is the best option for you.
Housing Site Assessment
To inform decisions on the suggested sites for allocation in the emerging Local Plan.
Housing SPD
The council adopted a new Supplementary Planning Document (SPD) on Housing for the determination of planning applications from 1 August 2018.
Housing standards enquiry form
Submit an enquiry to the Housing Standards team.
Housing strategies, policies and standards
Housing strategies, polices and standards
How are business rates set?
We work out your business rates bill by multiplying the rateable value (RV) of the property by the appropriate multiplier. Find out more details on the mutipliers
How clean is the air in the borough?
Find out how good the air quality is in Basingstoke and Deane and review our air quality reports.
How do I become a Borough Councillor?
Information on becoming a borough councillor in Basingstoke and Deane
How do I become a Parish/Town Councillor?
Information on becoming a parish or town councillor in Basingstoke and Deane
How much of my rent will the council pay?
Information on how much of your rent that the council will pay
How to avoid condensation and mould in your home
information on how to avoid condensation and mould in your property
How to pay
Pay business rates by direct debit, standing order or bank transfer, online, telephone, post or in person
HR information
Useful information for new staff joining Basingstoke and Deane Borough Council, as well as existing managers and staff. Staff handbook, staff forum, unison, agency workers and criminal record checks.

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I am a resident
Information page for new and existing residents on how to register to vote, bin and waste collections, housing and benefits, entertainment including My Basingstoke link and town centre map.
Icy roads
Information on what to do if there is snow and ice
Immigration and nationality
Links to further information on asylum seekers.
Improvements and repairs
Find out about the types of assistance available for homeowners and tenants to repair and improve their homes in Basingstoke and Deane.
In Bloom
Information on voluntary community-led project and how you can get involved
Income support
Information on how to claim housing benefit and/or council tax support in Basingstoke and Deane.
Indices of Deprivation 2019
Information on indices of deprivation 2019 in Basingstoke and Deane
Indoor bowls
Information on how to find Leisure Park and range of activities as well as eating places
Inform us about pollution
Form to advise us about pollution in Basingstoke and Deane
Information for landlords
Information on housing benefit and council tax support for Landlords in Basingstoke and Deane.
Information request in respect of council tax
Information request in respect of council tax
Injunction application (Legal)
Injunction application to prevent breaches of planning control and repeated breaches of directions to leave land in relation to unauthorised encampments.
Injunction application (Unauthorised encampments)
Basingstoke and Deane Borough Council and Hampshire County Council are seeking an injunction to prevent breaches of planning control and repeated breaches of directions to leave land in relation to unauthorised encampments.
Insect control
Information on pest control, including rats, mice, bed bugs, bees, cockroaches, fleas, wasps and foxes.
Interpretation services
We provide a community development approach in providing funding, interpretation services and support via ethnic minority groups to residents from black and minority ethnic communities living and working in the borough.
Introduction to benefits
Information on claiming housing benefit and council tax support in Basingstoke and Deane.
Introduction to council tax
Information on council tax.
Issues and Options Consultation
The council is undertaking an Issues and Options consultation to inform the Local Plan Update. This non-statutory consultation asks for views on the identified key planning issues facing the borough over the next Local Plan period.

J

Jane Austen
As the birthplace of Jane Austen, Basingstoke is set to mark the 200 anniversary of her death with celebrations, events and specially commissioned artworks throughout the borough in 2017.
Japanese knotweed
Advice on how to deal with Japanese Knotweed
Job centre
Information on redundancy support in Basingstoke and Deane.
Job seekers
Information on redundancy support in Basingstoke and Deane.
Jobs
Find out about working at Basingstoke and Deane Borough Council and benefits of working here

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Kempshott Ward by-election 1 March 2018
Kempshott Ward by-election in Basingstoke and Deane to be held on Thursday 1 March 2018
Kempshott Ward by-election 21 June 2018
Declaration of result of poll for Kempshott ward for by-election held on Thursday 21 June 2018.
Key decision
Information on Basingstoke & Deane Borough Council's Executive Forward Plan
Kingsclere Neighbourhood Plan
Kingsclere Neighbourhood Plan pre-submission consultation

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Land and building asset register
Information on land and buildings owned by Basingstoke and Deane Borough Council
Landlords - view housing benefit payments online
Landlords will now be able to view and print their housing benefit payment notifications and payment schedules at a time that suits you, without the need to contact us about payment and entitlement queries.
Landscape Studies
A detailed Landscape Capacity Study of the borough was commissioned, examining sites immediately surrounding Basingstoke, Tadley and Bramley, and also including Overton and Whitchurch.
Landscape, Biodiversity and Trees SPD
Information of the Landscape, Biodiversity and Trees Supplementary Planning Document (SPD).
Latest news and opportunities
Information on latest sports courses, family sessions and clubs
Learning disabilities
Information on learning and training for disabled people, including apprenticeships and disabled students' allowance.
Legal
Information about legal including legal services, byelaws and public space protection orders.
Legal Services
Information on Basingstoke and Deane Borough Council's legal services.
Leisure activities
Information on how to find Leisure Park and range of activities as well as eating places
Leisure centres
Information on how to find Leisure Park and range of activities as well as eating places
Leisure Park
Information on how to find Leisure Park and range of activities as well as eating places
Leisure Park revamp proposals
A £300 million plan to transform Basingstoke Leisure Park has moved a step closer after details of how this ground-breaking development will be delivered were agreed.
Leisure, parks and culture
Find out about leisure, parks and culture in Basingstoke and Deane
Libraries
A to Z redirection to HCC libraries webpage
Licence fees (Private Hire)
Licence fees for Basingstoke and Deane licensing services.
Licence fees (Licensing)
Find out what licence fees are charged by Basingstoke and Deane Borough Council
Licence to place tables and chairs on the highway
Information on licence to place tables and chairs on the highway
Licensed home boarding establishments for dogs
Home boarding establishments for dogs in Basingstoke
Licensed riding establishments
Information on licensed riding establishments
Licenses and Licensing
Information about licensing and the wide range of licenses issued by BDBC
Licensing Act 2003 Policy
Licensing Act 2003 Policy
Licensing complaint
Information on How to make a complaint about a licensed service
Licensing newsletters
Licensing newsletters
Light nuisance and pollution
Information on what to do if you are experiencing nuisance caused by noise, bonfires and artificial light
Links to background evidence for the Old Basing and Lychpit Neighbourhood Plan
More information and background evidence on the examination and early stages of the Old Basing and Lychpit Neighbourhood Plan.
Listed buildings
There are over 1800 listed buildings in Basingstoke and Deane, including churches, farmsteads, cottages and houses, bridges, telephone kiosks, lamp posts.
Litter
Information on litter clearance throughout the borough.
Living and working in Basingstoke
Living and working in Basingstoke and Deane
Loans and grants
Information about energy efficiency loans in Basingstoke and Deane.
Local business networking groups
Information on local business networking groups.
Local Code of Corporate Governance
Describes the arrangements in place to ensure that the Council conducts its business in accordance with the law and proper standards.
Local COVID-19 vaccination programme
Information on the COVID-19 vaccination programme in Hampshire.
Local Development Framework
the Local plan 1996-2011 and the maps help to identify which policies apply to which areas of the borough
Local Development Scheme
It outlines the details and timetable for the production of all documents that will make up the Local Plan over a three-year period.
Local Enterprise Partnership
Information on the Local Enterprise Partnership (LEP) in Basingstoke and Deane - Enterprise M3
Local heroes honoured with Victoria Cross memorial
Victoria Cross memorial in honour of local heroes
Local history
Information on local history, heritage, town trail
Local history and heritage
Local historical and heritage buildings within the borough - Basing House, Highclere Castle, Stratfield Saye House, The Vyne, Silchester Roman Town, Sandham Memorial Chapel, Whitchurch Silk Mill, Churches and Jane Austen
Local housing allowance
Information on the Local Housing Allowance which has changed the way housing benefit is calculated for private tenants in Basingstoke and Deane.
Local Housing Allowance - advice for landlords
Advice for landlords on the local housing allowance in Basingstoke and Deane.
Local infrastructure fund
Information on applying for funds from the Local Infrastructure Fund
Local Land Charges
Information about Local Land Charges in Basingstoke and Deane.
Local Land Charges - FAQs
Frequently asked questions about Local Land Charges service in Basingstoke and Deane.
Local Land Charges official search
Local Land Charges official search summary
Local Land Search changes - CON29
Find answers to Local Land Search Changes - CON29, prior to making a request for information.
Local Plan
Describes development of planning policies which guide and shape future development in the borough
Local Plan examination
Basingstoke and Deane Borough Council Local plan 2011-2029
Local Plan Update
Landing page with links to the Local Plan update pages.
Local Plan update evidence
We have commissioned a number of new evidence base studies. These will be published on this page as they become available.
Local Plan Update Newsletters
Stay up to date with progress on the Local Plan by signing up to our Local Plan update newsletters
Local tax
Information about council tax in Basingstoke and Deane.
Locations
Information on the locations where events can be held in Basingstoke and Deane.
Lottery licences
Information on lotteries regulations and enforcement policy
Love Basingstoke
Nominate your unsung community hero who has shown outstanding kindness during the pandemic. Tell us why you think Basingstoke is a fantastic place to live, work and visit by using #LoveBasingstoke on Facebook, Twitter or Instagram.
Love food, hate waste
Information on a few quick and easy things we can all do to reduce the amount of food we throw away.
Low cost home ownership
Information on low cost home ownership opportunities open to people who cannot afford to purchase a property on the open market.
Lucy's Law - sale of puppies and kittens in the UK
Lucy's Law - find out more information on th changes that have been made to the sale of puppies and kittens in the UK.

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Make a Donation
Mayor's charity donation summary
Making the most of your money
Information for if you are having trouble paying bills in Basingstoke and Deane.
Managing contracts
Managing contracts
Manydown
Information on Community involvement on the development of northern Manydown - Basingstoke and Deane BC and Hampshire County Council.
Manydown Development Brief SPD
The Local Planning Authority has prepared a Draft Development Brief to guide future development on the strategic housing allocation at Manydown in western Basingstoke.
Manydown planning application
Find out the progress of the planning application for the land at Manydown.
Markets
Information on Basingstoke Market
Mayor
Find out about the Mayor of Basingstoke and Deane
Mayoral Crest
Information on the Mayoral Crest
Mayoral Insignia
Information on the Mayoral Insignia
Mayors awards
Details of awards given to individuals and businesses by the Mayor
Mayor's Chaplain
Information on the Mayor's Chaplain
Mayor's Charity Appeal
Details of Mayor's Charity Appeal and charities supported
Media and communications
Visit this page for information on press and media enquiries
Meet the Health and Wellbeing team
Contact details of Health and Wellbeing team
Mental Health
Information and contact details for social care and health in Hampshire
Mice
Information on pest control, including rats, mice, bed bugs, bees, cockroaches, fleas, wasps and foxes.
Milestones museum
Basingstoke and Deane is home to three museums
Missed bin
Report a missed waste or recycling collection to Basingstoke and Deane Borough Council
Missed bins
Find out when your bins will be collected and find out how to report a missed bin collection
Money and debt advice
Find out what legal powers are available to lenders and service providers if you fall behind with your bills.
Monthly benefit payment dates
Information on monthly benefit payment dates for claimants in Basingstoke and Deane.
Mortgage advice
Find out about help and advice if you are having problems paying your mortgage.
Motor Neurone Disease (MND) Charter
We have pledged our support to residents and carers living with Motor Neurone Disease by signing up to the Motor Neurone Disease Charter.
Moving home?
Inform Basingstoke and Deane Borough Council about moving home.
Museums and galleries
Basingstoke and Deane is home to three museums
Mutual exchange
A mutual exchange is where two or more tenants with secure or assured tenancies decide they want to swap homes. Find out about mutual exchange in Basingstoke and Deane.
My Basingstoke
My Basingstoke account
My Basingstoke feedback
Provide feedback to Basingstoke and Deane Borough Council on My Basingstoke
My benefits
Information on benefits you could receive by working for Basingstoke and Deane Borough Council
My details
My Basingstoke account details
My development
Your development at Basingstoke and Deane Borough Council
My password
My Basingstoke password information
My wellbeing
Health and wellbeing whilst working for Basingstoke and Deane Borough Council information about Mental health, counselling, workplace health and safety, local gyms
Myth busters
Find out the truth about some of the myths around air pollution and driving your car.

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National Health Service (NHS)
Information and contact details for social care and health in Hampshire
Nature conservation
Information about wildlife conservation in Basingstoke and Deane
NDR explanatory notes
Explanatory notes for non-domestic rates
Needles
Information on the disposal of clinical and healthcare waste.
Neighbourhood Housing Stock Analysis
The study aims to understand the issues which should help shape future policies towards planning for mixed communities.
Neighbourhood Planning
There are a total of 13 designated neighbourhood plan areas across the borough following applications from parish and town councils.
Neighbourhood Planning Referendum
When a town or parish council's draft neighbourhood plan has been approved, a referendum will be put to the residents of that area. Sherborne St John referendum.
Neighbourhood Planning Referendum results
Neighbourhood Planning Referendum results for Overton and Oakley and Deane
Neighbourhood Watch
Information on the community safety team in Basingstoke and Deane including the shared service with Hart and Rushmoor and other partnership agencies to form Safer North Hampshire.
News (News and media)
Visit this page for information on press and media enquiries
News (News and media)
News from Basingstoke and Deane Borough Council.
News and media
News and media about Basingstoke and Deane.
News releases
Browse through and read the last six month's of news releases issued by Basingstoke and Deane Borough Council to find out more about what's been happening in your borough.
News, events and advice
Find out how we can help support your new or existing business. Find out about business networks in the Basingstoke and Deane area
Noise (Environmental health)
Information about noise in Basingstoke and Deane including how to report a noise nuisance and sound insulation.
Noise (Noise)
The information here,together with copies of leaflets that can be downloaded may be of use to you in dealing with noise nuisance
Noise assessments and reports for planning applications
Guidance note for developers and consultants
Non-domestic rates (business rates)
Business rates collected by the council contribute to the cost of local services. Find out if your might be entitled to some relief against your business rates.
Norden Ward by-election 25 October 2018
Notice of election has been published for the office of Councillor for the Norden Ward of the Borough of Basingstoke and Deane to be held on Thursday 25 October 2018.
Notice of intention to apply for a zoo licence
Information on notice of intention to apply for a zoo licence
Notice of Vacancy - Kempshott Ward
Following the death of Councillor Anne Court, there is a vacancy for the Kempshott ward of Basingstoke and Deane Borough Council.
Nuisance vehicles
Information on what to do if you would like Basingstoke and Deane Borough Council to investigate a nuisance vehicle.

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Oakley and Deane Neighbourhood Plan
The council received the independent examiner's report for the Oakley and Deane Neighbourhood Plan (ODNP) on 7 December 2015.
Off street parking
Information on location of car parks, how many spaces there are and if they have disabled bays
Offer of repayment form
Council tax income and expenditure and payment proposal form for council tax arrears in Basingstoke and Deane.
Officer decisions
Information on Basingstoke and Deane Borough Council's officer decisions
Old Basing and Lychpit Neighbourhood Plan
Neighbourhood Plan for Old Basing and Lychpit.
Older people
Advice and support for over 55s
Ombudsman
Information about the annual review by the Local Government Ombudsman
On street parking
where the on street permit scheme operates and how to apply for a permit
Online licensing applications
Information on online licensing applications
Online payments
Find out what you can pay for online
Open data
Open data is that non-personal information held by government and local councils should be freely available for anyone to use.
Opening hours
Details of Basingstoke and Deane Borough Council's address, opening hours and how to find us.
Other licences
Information about other licences in Basingstoke and Deane, including charity collections and licences to place tables and chairs on the highway.
Other licences information
Other licences charity collections, house to house, sex establishments, pavement licence, Sunday trading
Other Planning Policy Guidance
Further information on planning policy guidance in Basingstoke and Deane
Other ways to get involved
How you can get involved with Basingstoke and Deane Borough Council
Our Climate Emergency
Find out what Basingstoke and Deane Borough Council is doing about climate change and what targets have been set for the borough.
Our news
Stay in touch with news from Basingstoke and Deane Borough Council via a range of digital and printed media.
Our organisation
Find out about our organisation
Out of hours service
Information on the emergency out of hours service for Basingstoke and Deane Borough Council.
Overcrowding and under occupation
Find out the rules on overcrowding and getting help if your home is overcrowded. Also find out the rules on under-occupation and how this may affect your benefits.
Overpayment recovery
Find out what you need to do if you have to pay back a housing benefit overpayment and how you can make payments.
Overton Neighbourhood Plan
The council received the independent examiners report for the Overton Neighbourhood Plan (ONP) on the 31 December 2015.
Own Home Loan scheme
Find out about Basingstoke and Deane's scheme to help younger people living or working in the borough to help them get a home. Modelled on the Government’s help to buy scheme but focussed on existing homes.

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Pamber South Ward by-election 15 June 2017
Information on election of a councillor for Pamber South Ward of Pamber Parish Council
Parish and Town Councillors
Information on MPs, MEPs and councillors that cover the Basingstoke and Deane area and Register of Members Interest form
Parish Council Election results 7 May 2015
Parish election results 2015
Parish Council elections held on 5 May 2016
Results of the parish council elections held on 5 May 2016
Parish Council Elections held on Thursday 2 May 2019
Details of Basingstoke and Deane Borough Council Parish elections held on Thursday 2 May 2019.
Park Card
How and where to purchase park cards and decremental cards and where they can be used.
Parking
Find out about parking charges, where to park and enforcement in Basingstoke and Deane
Parking appeal
Information on how to appeal a penalty charge notice, how to pay fine and how to appeal a parking ticket and enforcement
Parking Controls
A permanent traffic road order (PTRO) is the statutory way of moving of stationary traffic on the highway
Parking Controls in the borough
Information on the controlled parking zones and restrictions currently in effect within Basingstoke and Deane
Parking fines
Information on how to appeal a penalty charge notice, how to pay fine and how to appeal a parking ticket and enforcement
Parking for disabled drivers
Information on blue badge parking, and how to apply for a blue badge and concessionary parking
Parking machines
Information about the new check in/check in parking system being installed in town centre car parks from September 2017
Parking Permit renewal
Terms and conditions for a parking permit renewal
Parking permits (Parking permits and season tickets)
where the on street permit scheme operates and how to apply for a permit
Parking permits (Roads, parking and transport)
How to obtain and use a parking permit in Basingstoke and Deane
Parking Restricted
A permanent traffic road order (PTRO) is the statutory way of moving of stationary traffic on the highway
Parking Standards SPD
The council adopted a new Supplementary Planning Document (SPD) on Parking Standards for the determination of planning applications from 1 August 2018.
parks and green spaces
Information, locations and what facilities are available in our local parks and open spaces in Basingstoke and surrounding area including Lime Pits.
Parks and Green Spaces Survey
Fill out one of our Parks and Green Spaces Visitor Surveys to let us know what you think about our parks and green spaces.
Parks and open spaces
Locate a park or open space in Basingstoke and Deane. Find out what else you can do to get out in the open around the borough.
Parliamentary results for the election - 7 May 2015
Parliamentary results for Basingstoke and Deane for the election on Thursday 7 May 2015
Parliamentary results for the election held on 12 December 2019
Parliamentary results for the election held on 12 December 2019
Parliamentary results for the election held on 8 June 2017
Results of the UK Parliamentary General Election held on 8 June 2017
Pay for it
Find out how to make a payment to the council and the payments methods we offer
Pay Policy Statement
Information on the policy relating to the pay of Basingstoke and Deane Borough Council's workforce for the current financial year.
Pay scales
The benefits of working for Basingstoke and Deane Borough Council, including information on training, flexible working, annual leave, salary, pension, healthcare, appraisals and what skills does the council look for in its staff.
Paying CIL
Information on the process for collection and administering CIL
Paying your council tax
Find out ways to pay your council tax and if you are having problems paying how we can help you.
Payment Pledge Charter Mark
Payment Pledge Charter Mark
Payments
Information on Basingstoke and Deane Borough Council's payments and spending.
Performance indicators
Read Basingstoke & Deane Borough Council's annual report 2012-13
Personal licence
Information on application requirements and convictions for personal licence
Personal representative of deceased person
Apply for business rate relief if the property is empty and you are the personal representative of the deceased person.
Personal search procedures
Information on the procedure for personal searches in Basingstoke and Deane.
Pests and pest control
Information on pest control, including rats, mice, bed bugs, bees, cockroaches, fleas, wasps and foxes.
Petitions
Information on making a petition to Basingstoke and Deane Borough Council
Pictures in the Park
An outdoor cinema in the beautiful setting of War Memorial Park, every July.
Place to be proud of awards
Information on place to be proud of annual awards
Planning
Find out about the environment and planning in Basingstoke and Deane
Planning appeals
You can appeal to the Secretary of State if you are unhappy about a planning decision in Basingstoke and Deane. Find out about the appeal process.
Planning application
Find out about searching the planning applications register in Basingstoke and Deane
Planning application forms and requirements
Planning application forms and requirements
Planning applications, advice and appeals
Find out here where you need to go next to get advice on planning.
Planning enforcement
Find out what to do if you feel that planning regulations have been breached. You can report a potential planning breach online.
Planning enforcement form
Form to inform us about alleged breaches of planning control.
Planning enquiry form
If you have a planning enquiry, you can complete this form to contact the Planning Team
Planning for the future
Information on strategic approach to sport and recreation to 2025
Planning Guidance for the Natural Environment
Information on planning guidance for the natural environment in Basingstoke and Deane.
Planning Obligations for Infrastructure SPD
The council adopted a new Supplementary Planning Document (SPD) on Planning Obligations for Infrastructure which came into effect in June 2018 alongside CIL.
Planning obligations/legal agreement
The agreements enable development proposals to meet the needs of the community by securing contributions towards community infrastructure.
Planning payments form
Make a payment for a planning application or enquiry
Planning permission
Find out if you need planning permission in Basingstoke & Deane
Planning Policy and Local Plan
Find out about Planning Policy and the Adopted local plan in Basingstoke and Deane
Planning Policy consultations
Information on planning policy consultations
Plastic recycling in the borough
Find out how to recycle your mixed plastics in the borough.
Police
Details for contacting the emergency services (police, ambulance and fire service)
Police & Crime Commissioner election held on 6 May 2021
Results of the Police and Crime Commissioner election held on 6 May 2021
Police and Crime Commissioner
Information on the Police and Crime Commissioner for Hampshire and the Isle of Wight
Police and Crime Commissioner election - 5 May 2016
Declaration of first count totals for Basingstoke and Deane Borough Council
Police and Crime Commissioner, HCC, Borough and Parish Council Elections - 6 May 2021
Information on voting in the Police and Crime Commissioner for Hampshire, Borough Council and Parish Council Elections on Thursday 6 May 2021.
Police and Crime Panel
Information on the Police and Crime Panel for Hampshire and the Isle of Wight
Policies and strategies
Information on strategies, plans and policies in Basingstoke and Deane
Policy and Performance Framework
Information on Basingstoke and Deane borough Council's Policy and Performance Framework
Policy considerations
Policy Considerations
Pollution
Information about pollution, including bonfires, drainage and air quality. Report pollution online
Popley Community Park play and recreational facilities
The first phase of work to improve the play equipment and park features at Popley Community Park is underway. We are set to make £400,000 worth of improvements to the park in Popley Way thanks to funding from developers’ contributions.
Popley Islands West - Environmental Renewal Scheme 2020/21 - Residents Consultation
Residents consultation on Popley Islands West environmental renewal scheme.
Postal Vote
Information on applying for a postal or proxy vote
Potholes
Who to contact for highways maintenance, regulatory services, highway adoptions, safety engineering
Premises application guidance
Premises Licence - guidance on making an application
Premises to rent
Do you need to find business premises in Basingstoke and Deane? Take a look at the council-owned premises available and also search for other commercial properties
Prices for Worting Road Cemetery
Prices for Worting Road Cemetery in Basingstoke.
Privacy Statement
Privacy statement for Basingstoke and Deane Borough Council's website.
Private Hire
Information about private hire taxi licensing in Basingstoke and Deane.
Private Hire drivers register
Taxi driver register
Private Hire operator licensing
Information on Private Hire operator licensing
Private Hire vehicle licensing
Information on Private Hire vehicle licensing
Private hire vehicles
Information on how to apply for private hire driver licensing
Private Landlord Accreditation Scheme
Information on the Private Landlord Accreditation Scheme in Basingstoke and Deane.
Private rented accommodation
Information about tenancy agreements, terms and types, eviction and termination of Private rented accommodation.
Private Sector Housing Enforcement Policy
Private sector housing enforcement policy for Basingstoke
Private Water Supplies (PWS)
The Private Water Supply Regulations 2009 introduced new monitoring duties that require us to carry out a risk assessment on specific areas of the supply
Procurement
Procurement is about making choices in the acquisition of goods, works and services from suppliers. Tenders and contracts
Procurement Pipeline
A procurement pipeline to assist suppliers in planning and preparing for forthcoming procurements.
Procurement Strategy
Information on Procurement and Contract Management Strategy
Progress of Neighbourhood Plans
View information on neighbourhood plans
Prohibition by law
Apply for business rate relief if occupation of the property is prohibited by law
Property maintenance
Repair and maintenance responsibilities for the commercial buildings we own.
Protected trees
Find out what a Tree Preservation Order (TPO) is and how to apply for one. Find out how to apply for works to be done to a protected tree.
Proxy votes
Information on applying for a postal or proxy vote
Public Art
Information on public art in Basingstoke and Deane
Public Health Act Funerals
Information on Public Health Act Funerals in Basingstoke and Deane.
Public toilets
Information on the council owned public toilets.
Public transport
Providing details of public transport that is available from Basingstoke to areas within and outside the borough
Publication Scheme
Information on the publication scheme and the information that we hold in Basingstoke and Deane.
Purple Flag
Information on what is Purple Flag Week and how to get involved

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Radiation monitoring
Find out more information about radon gas in Basingstoke
Raffle licences
Information on lotteries regulations and enforcement policy
Rail transport
Providing details of public transport that is available from Basingstoke to areas within and outside the borough
Rateable value
Each non-domestic property has a rateable value which is set by the Valuation Office Agency (VOA), The rateable value of your property is shown on your bill.
Rateable value less than £2,900
Properties which become unoccupied and have a rateable value of less than £2,900 qualify for an exemption from business rates.
Rates (non-domestic)
Business rates collected by the council contribute to the cost of local services. Find out if your might be entitled to some relief against your business rates.
Rats
Information on pest control, including rats, mice, bed bugs, bees, cockroaches, fleas, wasps and foxes.
Real Change Not Loose Change
Details of the Real Change Not Loose Change Campaign
Recently published documents
Recently published documents (includes PS/04/49 onwards)
Record of Processing Activities
Find out what personal information is processed by us and includes who we will share it with; why we are allowed to use your information and how long we will keep it for.
Recycling
A-Z of waste and recycling to help you recycle more.
Recycling centres
Information on recycling sites and the items that can be recycled at the site.
Recycling collection service
Information on recycling in Basingstoke and Deane and the collection service.
Recycling in flats
Information on recycling in Basingstoke and Deane and the collection service.
Recycling in the borough
Find out about the recycling collection service in Basingstoke and Deane and also what you can and can't recycle.
Recycling symbols
A guide of the commonly used recycling symbols that you might find on some of the everyday items you buy.
Reducing air pollution in the home
Hints and tips on how you can reduce air pollution in your home.
Reducing your waste
Tips and advice on reducing the waste that goes in to your grey waste bin
Redundancy support
Information on redundancy support in Basingstoke and Deane.
Referenda - general information
Information on referendums
Refugees
Links to further information on asylum seekers.
Refuse collection
Basingstoke and Deane provides a weekly waste collection of grey/black wheeled bins or black sacks for its residents. If your bin has been missed, you can report it online.
Register of electors (electoral roll)
Information on how you register to vote and how to opt out of the open register
Register Office
A to Z redirection for Register Office
Regulation of Investigatory Powers Act
RIPA was introduced in 2000 to give public authorities a legal framework to follow if they are carrying out surveillance.
Regulations
Regulations
Removal of abandoned vehicles
How to report an abandoned vehicle to Basingstoke and Deane Borough Council. Find out what we do once you have reported an abandoned vehicle.
Remove a dead animal
Remove a dead animal in Basingstoke and Deane
Renewable Energy Study
The study has informed the development of relevant policies in the emerging Local Plan.
Rent
Information about housing benefit and council tax support in Basingstoke and Deane.
Replacement bin, sack or box
Order a replacement waste or recycling bin if yours has been lost or damaged. Order an extra or replacement glass box from Basingstoke and Deane Borough Council.
Report a bin collection issue
Use this form to report a bin collection issue, including bins blocking access, bins not being fully emptied. If you want to report a missed collection, you will need to complete a missed bin report.
Report a ground's maintenance problem
Use this form to report grass or hedges that need cutting, leaves that need to be cleared or footpaths that need cleaning.
Report a House of Multiple Occupancy
Report a HMO in Basingstoke and Deane.
Report a noise nuisance
Form to make a complaint about a noise nuisance in Basingstoke and Deane
Report a problem with a webcast
Form to report a problem with a webcast
Report a tree problem
Form to report a problem with a tree or trees within Basingstoke and Deane
Report an issue at a recycling site
Report an issue at a recycling site
Report broken glass
Report broken glass summary
Report it
Report a street or environmental problem in Basingstoke and Deane via our report it facility
Report litter bin
Report litter bin summary
Report litter form
Report litter to Basingstoke and Deane Borough Council.
Request an additional waste bin
Form to request an additional or extra waste bin
Request bin stickers
Form to request bin number stickers from Basingstoke and Deane Borough Council
Request for clear recycling sacks
Form to request clear recycling sacks
Request Mayoral attendance form
Form to request the Mayor's attendance at your event
Request the Mayoral attendance at your event
Find out how to request the Mayor/Deputy Mayor's attendance your virtual meeting or event.
Residential parking projects
Parking in residential areas includes current and completed projects, projects currently being investigated or implemented, previously completed prior to 2014 and investigated where there was no solution available.
Residents permits (parking)
Information about Resident and visitor parking permits
Restaurants
Information on shopping, restaurants and cafes, pubs and bars in Basingstoke
Retail Assessment
The assessment forms part of the evidence base for the Emerging Local Plan
Re-use of public sector information
Find out how you can make a request to re-use information and how the Council will deal with requests.
Review of premises licences or club premises certificates
Review of premises licences or club premises certificates
Road and pathway maintenance
Who to contact for highways maintenance, regulatory services, highway adoptions, safety engineering
Road closures
Information on temporary traffic regulation orders in Basingstoke and Deane.
Road markings
Who to contact for highways maintenance, regulatory services, highway adoptions, safety engineering
Road safety
Who to contact for highways maintenance, regulatory services, highway adoptions, safety engineering
Roads and highways
Who to contact for highways maintenance, regulatory services, highway adoptions, safety engineering
Roads, footpaths and highways
Find out about roadworks and closures in Basingstoke and Deane
Roads, parking and transport
Find out about transport, parking, street cleansing in the borough
Role of the Mayor
Find out about the role of the Mayor, The Mayoress and The Deputy Mayor
Roundabout sponsorship
Find out about sponsoring a roundabout in Basingstoke and Deane.
Rubbish collection
Basingstoke and Deane provides a weekly waste collection of grey/black wheeled bins or black sacks for its residents. If your bin has been missed, you can report it online.
Running an event
Information on running an event in Basingstoke and Deane.
Rural Housing Study
An assessment of current and future demand for market housing and need for affordable housing in the rural area of the borough.
Rural Rate Relief
Rural rate relief is awarded to certain properties when they fall within a parish which has a population of 3,000 or less as at the 31 December prior to the new financial year.

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Safeguarding children and vulnerable adults
We recognise our responsibility to safeguard young and vulnerable people in the borough and works in partnership with a range of organisations to achieve this.
Safer Food Better Business (SFBB)
Information on Safer Food Better Business.
Sandbags
Flood updates,weather warnings, who to contact and roles and responsibilities
Satellite dishes
Find out if you need planning permission in Basingstoke & Deane
Schools
Information on colleges, university and schools including Basingstoke College of Technology(BCOT), Queen Mary's College(QMC) and University of Winchester campus.
Scrap metal
A-Z of waste and recycling to help you recycle more.
Scrap metal dealers
information on scrap metal dealers
Section 44a
Under section 44a of the Local Government Finance Act 1988, Basingstoke & Deane Borough Council has the discretion to award a discount for partially occupied properties, providing the situation only exists for a short time.
Self employment
Support for your business in Basingstoke and Deane.
Self-build and Custom Build Register
Are you thinking of building your own home, register your interest for self-build or custom build homes in Basingstoke and Deane.
Senior citizens
Advice and support for over 55s
Senior officer salaries
Information on senior management salaries for Basingstoke and Deane Borough Council.
Septic tanks
Further information on sewerage and drainage and who to contact
Severe weather information
Find out what to do if we suffer from severe weather in Basingstoke and Deane -information on flooding, snow and ice, hot weather and gales.
Sewers
Further information on sewerage and drainage and who to contact
Sex and relationship support and advice
Information and support on sex and relationship support and advice
Sex establishment licensing
Information on how to apply for sex establishment licence
Shared ownership
Shared ownership is a part-buy, part-rent scheme for people who can't afford to buy a home outright.
Sheltered housing
Information on and future changes to sheltered housing
Sherborne St John Neighbourhood Plan
The Sherborne St John Neighbourhood Plan (SSJNP) was submitted to Basingstoke and Deane Borough Council (BDBC) on 1 November 2016.
Sherfield on Loddon Neighbourhood Plan
Information on the Sherfield on Loddon Neighbourhood Plan
Sherfield on Loddon Parish by-election 15 June 2017
Sherfield on Loddon Parish by election to be held on 15 June 2017
Sign in
My Basingstoke
Single person discount
Information on council tax discounts and exemptions in Basingstoke and Deane.
Single Person Discount Review
Information and guidance about Basingstoke and Deane Borough Council's single person discount review for council tax purposes.
Skate parks
Information on skate parks, BMX facilities and basketball courts in the borough
Skills and training
Improving your skills and training in Basingstoke and Deane.
Skin piercing
Businesses and individuals carrying out skin treatments such as acupuncture, piercing, electrolysis and tattooing need to be registered.
Skin treatment registration
Businesses and individuals carrying out skin treatments such as acupuncture, piercing, electrolysis and tattooing need to be registered.
Skip licences
Who to contact for highways maintenance, regulatory services, highway adoptions, safety engineering
Small Business Rate Relief
Find out if your business is entitled to Small Business Rate Relief
Smoke pollution
We are required under the Environment Act 1995 to review and assess the quality of air in the borough against the national air quality standards and objectives
Smoking in public places
Find out more about the smoke-free law
Snow
Information on what to do if there is snow and ice
Social housing changes
Information on social housing changes in Basingstoke and Deane.
Social media
Basingstoke and Deane Borough Council's social media house rules
Social services
Information and contact details for social care and health in Hampshire
Solent Quality Place Awards
Information on the Solent Quality Place Awards in Basingstoke and Deane.
Sound insulation
Find out more information about installing sound insulation
South and South East in bloom
Information on voluntary community-led project and how you can get involved
Speed cameras
Who to contact for highways maintenance, regulatory services, highway adoptions, safety engineering
Speed limits
A permanent traffic road order (PTRO) is the statutory way of moving of stationary traffic on the highway
Sport pitch prices
Information on cost of hire of council pitches - rugby and football, netball courts, 4G astro, cricket and changing rooms.
Sport support and development
Find out about the latest sports activities in the borough and how we are developing and supporting the future of sport in Basingstoke and Deane
Sports and recreation
Information on sports facilities and what is available to book direct with the organisation in Basingstoke
Sports Awards
Information on how to nominate, results and County Sports Awards
Sports club/facility
Information and links on sports and dance clubs
Sports facilities
Find out what sports facilities are available in Basingstoke and Deane. Book a council owned sport's pitch for your club or event.
Sports facilities to hire
Basingstoke and Deane offer a wide range of outdoor facilities to hire, including football and rugby pitches, astro, athletics and netball.
St Mary Bourne Neighbourhood Plan
St Mary Bourne Neighbourhood Plan (SMBNP) was submitted to Basingstoke and Deane Borough Council on 6 May 2017.
Staff structure
Interactive structure chart for Basingstoke and Deane Borough Council.
Stand for election
If you'd like to stand for election to the borough council or a parish council, you can find information and advice on eligibility and the nomination process
State aid and Subsidy Allowances
Basingstoke and Deane Borough Council can grant discretionary local discounts. The award of such discounts is considered as state aid and subsidy allowances.
Statement of Community Involvement
Sets out how the council intends to involve the local community in planning issues.
Strategic approach to parking
The Strategic Approach to Parking was adopted by the council on 9 October 2008. Read the documents relating to the Borough's strategic approach to parking.
Strategic Flood Risk Assessment
We completed a Strategic Flood Risk Assessment, in conjunction with the Environment Agency and the local water companies
Strategic Housing and Economic Land Availability Assessment (SHELAA)
Strategic Housing Land Availability Assessment
Strategic projects
Get an update on the strategic projects happening in Basingstoke and Deane, including Basing View, the Leisure Park and the Town Centre.
Street care and cleaning
Report a street care issue, such as fly-tipping, litter, graffiti in Basingstoke and Deane
Street cleaning
Frequently asked questions on street cleansing including fly-tipping and street cleaning.
Street lighting
Who to contact for highways maintenance, regulatory services, highway adoptions, safety engineering
Street name plates
Information on street naming and numbering in Basingstoke and Deane.
Street naming and numbering
Information on street naming and numbering in Basingstoke and Deane.
Street parties
How to apply for a temporary road closure or temporary traffic order
Street trading
Information on what is street trading
Structure of the council
Information on how Basingstoke and Deane Borough council is structured the Political makeup, the Council, the mayor, the cabinet and senior management and council officers.
Submit a planning application
You can submit applications electronically using the Planning Portal
Submitting an event application
Checklist for documents required with an event application form.
Subscribe to our business newsletter
subscribe to newsletter/join our mailing list
Supplementary Planning Documents (SPD)
We have prepared a number of Supplementary Planning Documents (SPDs) to provide additional guidance to the Saved Policies of the Basingstoke and Deane Borough Local Plan
Support for care leavers
Support and guidance for care leavers in Basingstoke and Deane
Support Services during COVID
Support services in Basingstoke and Deane during the coronavirus outbreak.
Supported housing
Find out how you can qualify for supported housing if you are single and homeless and need help to sustain and manage your housing
Supported living proposal for Culver Road
Culver Road consultation for supported living proposal for 180 Culver Road
Sustainability Appraisal
The Sustainability Appraisal performs a key role in providing a sound evidence base for the Local Plan and forms an integrated part of the plan preparation process
Sustainable business
Information on climate change for business in Basingstoke and Deane.
Sustainable Community Strategy
The Sustainable Community Strategy sets out the strategic direction for an area through a shared vision for the longer term - a common sense of purpose.
Sustainable living
Information on what Basingstoke and Deane Borough Council is doing to address the issue of climate change locally.
Swimming pools
Information on sports facilities and what is available to book direct with the organisation in Basingstoke
Syringes
Information on the disposal of clinical and healthcare waste.

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Tadley South By-election 24 Nov 2016
A councillor vacancy exists in the Tadley South Ward of the Borough of Basingstoke and Deane a by-election will be held on 24 November 2016
Take the Lead
Find out about our Take the Lead campaign. We are asking dog owners to keep their pets under control. Read one of our resident's sad story about their beloved dog, Bobby.
Tattooing
Businesses and individuals carrying out skin treatments such as acupuncture, piercing, electrolysis and tattooing need to be registered.
Taxi (Hackney Carriage)
Information about hackney carriage taxi licensing in Basingstoke and Deane.
Taxi (Hackney Carriage) vehicle licensing
Information on how to apply for Hackney Carriage vehicle licence
Taxi (Hackney Carriage) vehicle register
Hackney vehicle register
Taxi and Private Hire licensing newsletters
information on Taxi and Private Hire licensing newsletters
Taxi and Private Hire newsletters - back issues
Information on Taxi and Private Hire newsletters - back issues
Taxi ranks (Taxi (Hackney Carriage))
Information on locations of taxi ranks
Taxi ranks (Private Hire)
Taxi ranks in Basingstoke and Deane.
Temporary and occasional use notices
information on temporary and occasional use notices
Temporary event notice
Information on how to apply for temporary event notice
Tenancy Strategy
Introduction to the concept of flexible tenancies
Tender Resource Pack
We buy goods, works and services from a range of suppliers. Contracts vary from small one-off purchases to large works or service contracts. This guide will help you to do business with us.
Tender thresholds
Tender Thresholds
Tenders
How to tender for business in Basingstoke and Deane
Tennis
Information on sports facilities and what is available to book direct with the organisation in Basingstoke
Textile recycling
List of items that can and cannot be put in your recycling bag/bin.
The application process
A step by step process on the planning application process
The Cabinet
Find out how is on Basingstoke and Deane's Cabinet and what their roles are
The EU Settlement Scheme
Find out more about the EU Settlement Scheme, if it applies to you and how to apply.
The Malls concessionary parking application
application for concessionary parking for the Malls car park
The Malls parking
Information on pay on foot parking system, how it works and evening parking
The Mayor's engagements
A list of engagements for the Mayor of Basingstoke and Deane.
The Mayor's events
Information about the Mayor's events in Basingstoke and Deane.
The vision
Information about the economic masterplan in Basingstoke
Tip (Waste)
Information on the household waste recycling centre, also known as the tip or the dump.
Toilets (Public)
Information on the council owned public toilets.
Top of the Town
Information on how to get to the Top of the Town, Basingstoke website
Tourism
Information about the name of the borough, attractions, cycling paths, schools and twinned town
Trading Standards
information on Trading Standards
Traffic calming and management
Who to contact for highways maintenance, regulatory services, highway adoptions, safety engineering
Traffic lights
Who to contact for highways maintenance, regulatory services, highway adoptions, safety engineering
Trainee vacancies (trainee solicitor)
Information on trainee solicitor recruitment in Basingstoke and Deane Borough Council.
Training for Community and Voluntary groups
Learning opportunities for the voluntary and community sector in Basingstoke and Deane
Trains
Providing details of public transport that is available from Basingstoke to areas within and outside the borough
Transparency
Open data is that non-personal information held by government and local councils should be freely available for anyone to use.
Transport (Roads, parking and transport)
Find out about public transport in Basingstoke and Deane. Report damage to a bus shelter
Transport (Transport)
links to transport websites
Transport Assessment
Information on transport assessment in support of its Local Plan
Transport Festival
Information about the Transport Festival in Basingstoke and Deane.
Transport Strategy
Transport strategy
Travel plan
Travel plans across the borough
Travellers
Information on unauthorised encampments and how to report your concerns.
Tree advice and FAQs
Find answers to your questions about trees in Basingstoke and Deane
Tree Charter
We seek to ensure that trees and significant woodland is protected and maintained for current and future generations.
Tree preservation
Find out what a Tree Preservation Order (TPO) is and how to apply for one. Find out how to apply for works to be done to a protected tree.
Tree trails and self-guided walks
Information on tree trails and self-guided walks in Basingstoke and Deane.
Tree Wardens
Tree Wardens are a national force of local volunteers dedicated to their communities’ trees
Trees and Development
The council's tree service is required to comment and issue advice on planning applications where trees may be affected
Trees and hedges
We maintain and enhance the quality of trees in our parks, woodlands and streets around the borough. We encourage the management of privately owned trees and trees on development sites.
Twinning
Information on who Basingstoke and Deane is twinned with and the parishes of Woodhay and Testbourne.
Types of licence
Information on different types of licences under Gabling Act 2005

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Unadopted road
Who to contact for highways maintenance, regulatory services, highway adoptions, safety engineering
Unauthorised encampments
Information on unauthorised encampments and how to report your concerns.
Universal Credit
Information on universal credit in Basingstoke and Deane.
Universal Support - self-referral form
Online self-referral form to help with managing your money (Universal Support – Budgeting) or making or managing your Universal Credit claim (Universal Support – Digital).
Universities
Information on colleges, university and schools including Basingstoke College of Technology(BCOT), Queen Mary's College(QMC) and University of Winchester campus.
Unoccupied listed building
Unoccupied buildings which are subject to a building preservation notice or are included in a list of buildings are exempt from paying empty rates.
Untaxed vehicles
Who is responsible for parking enforcement, removal of untaxed vehicles and penalty notices in Basingstoke and Deane
Upper Cufaude Farm SPD
The Upper Cufaude Farm Supplementary Planning Document (SPD) guides future development on the strategic housing allocation in Basingstoke, and adds further detail to the policies in the Local Plan
Urban design
Urban design is about shaping our towns and villages to be attractive places to live and work. Find out about projects including; Basing View, Town Centre and Manydown
Urban Design Policy and Guidance
Information and guidance on the Urban Design Policy in Basingstoke and Deane.
Useful links
Additional websites that you might find useful and which help to put in context the information from our facts and figures section

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Vacancies
Find out about working at Basingstoke and Deane Borough Council and benefits of working here
Valuation bands
Information on the council tax valuation bands in Basingstoke and Deane and how to appeal against the band of your property.
View details of licence applications online
View details of licence applications online
View our roundabouts
Find out more information about the roundabouts in Basingstoke and Deane that are available to sponsor, including location and price.
View The Local Lists
Local List of Buildings of Architectural or Historic Interest within a parish
View your benefits claim online
You can now view your benefits claim online using our self-serve facility.
View your business rates account online
Using our self-service facility, you can view your business rate account online and check what business rates reliefs you have been granted.
View your council tax account online
View your council tax account online using our secure self-service portal
Vision
Basingstoke and Deane's vision sets out the key priorities and ambitions for the future of the borough and will form a central element of the Local Plan.
Visit us
Details of Basingstoke and Deane Borough Council's address, opening hours and how to find us.
Visiting Basingstoke and Deane
Information about the name of the borough, attractions, cycling paths, schools and twinned town
Visitor information
Information about the name of the borough, attractions, cycling paths, schools and twinned town
Voluntary organisations
Information on voluntary organisations in the borough
Volunteer walk leaders
Information on how to be a volunteer walk leader and applicant form to booking for the training course
Voter registration
Information on how you register to vote and how to opt out of the open register
Voting
Information on how you register to vote and how to opt out of the open register

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Walking
Walking organisations in Basingstoke and Deane area
Walled Garden
Information on location, opening times, booking fees, history and how to find Walled Garden
War Memorial Park
More information about location, events and recreational activities in the War Memorial Park
War Memorial Park - Skate/Parkour/ BMX facility
Plans to change the Skate park and rejuvenate the BMX track in the War Memorial Park, Basingstoke
War Memorial Park Play Area
We have exciting plans to refurbish the play area in War Memorial Park. This is your chance to let us know your ideas.
War memorials
Information on war memorials in Basingstoke and Deane.
Ward and Borough Profiles 2020
Ward Profiles provide data about each of the wards in Basingstoke and Deane
Ward and Parish boundaries
Basingstoke and Deane ward and parish boundaries
Wasps
Information on pest control, including rats, mice, bed bugs, bees, cockroaches, fleas, wasps and foxes.
Waste and recycling
Basingstoke and Deane provides a weekly waste collection of grey/black wheeled bins or black sacks for its residents. If your bin has been missed, you can report it online.
Waste and recycling - frequently asked questions
Your questions on waste and recycling answered
Waste and recycling enquiry form
Complete the form to make a waste and recycling enquiry
Waste collection
Basingstoke and Deane provides a weekly waste collection of grey/black wheeled bins or black sacks for its residents. If your bin has been missed, you can report it online.
Waste collection services
Find out about the waste collection service in Basingstoke and Deane and what other collection services we offer.
Waste Electrical and Electronic Equipment (WEEE)
Information on how to dispose of/recycle electrical equipment using the collection bank.
Water me
Find out about Basingstoke and Deane Borough Council's 'water me' initiative which, with the help of residents aims to give newly planted trees across the borough the best start.
Water pollution
General advice on ways to avoid water pollution
Water quality
We commissioned a Water Cycle Study, which forms part of the Local Plan evidence base, and informs the council's Emerging Local Plan.
webcast meetings
How to view Council committee meeting webcasts and list of current meetings to be able to view
What are business rates?
Find out what business rates are and how we use the money that is collected
What classes as an event?
Basingstoke and Deane Borough Council land is used for all sorts of events and activities throughout the year, from community group BBQs to larger scale music and sporting events.
What does the council do?
Find out how Basingstoke and Deane Borough Council works, view the council plan for what has been identified as key themes and priorities, view the Borough council's constitution.
What is a HMO?
Basingstoke and Deane's standards for HMOs
What is air pollution?
An air pollutant is any substance in the air that could harm people or the ecosystem. Pollutants can be solid particles, liquid droplets or gases and can be either man-made or natural.
What is Neighbourhood Planning?
A way for communities to decide the future of the places where they live and work
What is the event application process?
Information on the event application process for events in Basingstoke and Deane.
What is urban design
Information about urban design in Basingstoke and Deane.
What should I do if I sell my car?
Find out what your responsibilities are when you sell your car and follow our guidelines to ensure you are not an innocent victim of car crime.
What we buy
What we buy
What's on
Information on events taking place across Basingstoke and Deane
Whitchurch Neighbourhood Plan
The Whitchurch Neighbourhood Development Plan (WNP) was submitted to Basingstoke and Deane Borough Council (BDBC) on 19 January 2017. The plan has been subject to a compliance check to ensure it complies with the relevant legislation.
Who is liable to pay council tax?
Information on who is liable to pay council tax
Why hasn't my waste or recycling been collected?
Find out why the Basingstoke and Deane waste and recycling crews may not have collected waste or recycling.
Wigmore Heath Local Nature Reserve
Wigmore Heath is an important remnant of lowland heath that once dominated the landscape around north Hampshire and parts of West Berkshire.
Winter road maintenance
Who is responsible and who to contact for winter maintenance - salting, gritting of roads and footways in Basingstoke and Deane
Wootton St Lawrence Parish Neighbourhood Plan
The submission Wootton St Lawrence NP is now available for comment until 4pm on 31 July 2019. Representations can be submitted using the council’s online consultation portal, by email or by post.
Working for BDBC
The benefits of working for Basingstoke and Deane Borough Council, including information on training, flexible working, annual leave, salary, pension, healthcare, appraisals and what skills does the council look for in its staff.
Working for us
Find out what benefits are available and look for volunteering opportunities. Contact our HR team for advice and information.

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Yellow lines
A permanent traffic road order (PTRO) is the statutory way of moving of stationary traffic on the highway
Young people
Information on services in Hampshire for children and young people
Your right to know
Your right to know - Freedom of Information, Data Protection

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Zoo licence
Information on how to apply, eligibility criteria on applying for zoo licence

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm
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