My Basingstoke account feedback

Currently, if you sign up for a My Basingstoke account, you only need to enter your details once to be able to:

• Check your council tax account
• Make payments to us
• Find out what days your waste and recycling will be collected
• Sign up for the garden waste collection service
• Request a larger recycling bin
• Report issues such as fly-tipping, graffiti and litter in your area
• Make a comment, compliment or complaint
• Order tickets for certain seasonal events and pay via our secure payment facility.
• Renew business and residential parking permits and pay via our secure payment facility.
• Pre-populate your personal details on many other forms, saving you from having to enter them again every time.

We want to offer you an improved service through My Basingstoke and would appreciate your feedback.

My Basingstoke feedback

• Do you have a My Basingstoke account? * Please select Yes No Not sure  
• How useful do you find the My Basingstoke account? * Please select Very useful Useful OK Not at all useful  
• What are your reasons for not signing up? * Please select Not enough services available Don't want to have to sign in Other  
• Please specify 
• What services would you like to see offered under My Basingstoke? * 

• Text and email alerts

  Although we do not currently offer this service, we are looking for your feedback on what you might be interested in receiving via a text or email alert.

• Would you like to receive alerts from the council? * Please select Yes No  
• How would you like to receive alerts? *Text Email  

• What alerts would you like to receive?

•  Council news
•  Jobs
•  Events
•  Planning applications in your area
•  Bin collection dates
•  Emergencies
•  Consultations
•  Other
• Please specify 
• Do you have any other feedback about the My Basingstoke account? 

• Contact details

  You do not need to provide contact details, but it would help us if we need to clarify any of your responses if you provided your name and a contact telephone number or email address.

• Name 
• Contact number 
• Email 
• Confirm Email

• Data protection notice

•  I understand that personal information I have provided will only be used to process my enquiry *

• To help avoid abuse of our system, please enter the correct answer to the question below:

Is water wet or dry?

 

You can sign up for an account now, by visiting the My Basingstoke webpages.

Please refer to our privacy statement for details of how the council will process your personal information.