Once we have received your application, we aim to deliver your bin within 7 to 10 days of your collection starting. The amount you pay includes the cost of the bin and an annual service charge. Prices are valid up to 31 March 2024.
We offer a discounted service for residents who receive Housing Benefit or Council Tax benefit. The prices, valid up to 31 March 2023, are below:
Please call 01252 622122 if you would like to sign up to the discounted price. You will need to provide proof of your benefit.
Your subscription is valid for 12 months from the date you joined. We will send you a reminder letter four weeks before your renewal date.
If you have received your reminder and want to renew your subscription, please complete the renewal form
To renew your garden waste, you will need to provide:
If you were due to renew your garden waste subscription, all subscriptions have been extended to cover any collections missed during suspension of service, any delays in collections, and any missed collections reported to us.
You will receive 25 garden waste collections per year, once a fortnight on your designated day. We don’t collect garden waste over the Christmas and New Year break.
Other important information to consider:
If your bin contents are frozen, our crews will attempt to empty it. If this is not possible, they may return later in the day.
To request this service online you will need a valid credit or debit card (we accept Visa, Delta, Electron, MasterCard and Maestro).
We share the information you provide through this form within Hart District Council, to provide our bin collection services to you. We also share this data with Basingstoke and Deane Borough Council and Serco who help us deliver these services. We have a data sharing agreement in place to do this. We will not disclose any information to other organisations unless we are required to by law, or to prevent fraud.
For further details on how your information is used, how we maintain the security of your information and your rights, including how to access information we hold on you and how to complain if you have any concerns about how your personal details are processed, please read our privacy statement.