Property maintenance

The council has repair and maintenance responsibilities for many of the buildings it owns and receives a number of calls in relation to this each year. To ensure high levels of customer service and efficient use of staff time, repairs and maintenance enquiries for these buildings should be reported using the online form below or calling 0300 303 3052. Once reported you will receive an acknowledgement.

If the issue is a genuine emergency, view list of what is classed as an emergency repair, such as a potential health and safety issue, please call us 0300 303 3052.

Property maintenance request
  • Property address

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  • Contact details

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Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm