Coronavirus (COVID-19)

Last updated: 8 January 2021 at 3pm

This page provides you with the latest information on Coronavirus (COVID-19). The government is making regular announcements in response to the ongoing outbreak.

Stay home banner

National lockdown

The Prime Minister announced at 8pm on Monday 4 January 2021 that the country was immediately going into national lockdown meaning that everyone should follow the guidance and stay at home.

This means you must not leave, or be outside of your home except where necessary. You may leave the home to:

  • shop for basic necessities, for you or a vulnerable person
  • go to work, or provide voluntary or charitable services, if you cannot reasonably do so from home
  • exercise with your household (or support bubble) or one other person, this should be limited to once per day, and you should not travel outside your local area.
  • meet your support bubble or childcare bubble where necessary, but only if you are legally permitted to form one
  • seek medical assistance or avoid injury, illness or risk of harm (including domestic abuse)
  • attend education or childcare - for those eligible.

Colleges, primary and secondary schools will remain open only for vulnerable children and the children of critical workers. All other children will learn remotely until February half term. Early Years settings remain open.

Higher Education provision will remain online until mid-February for all except future critical worker courses.

If you do leave home for a permitted reason, you should always stay local in the village, town, or part of the city where you live. You may leave your local area for a legally permitted reason, such as for work.

If you are clinically extremely vulnerable you should only go out for medical appointments, exercise or if it is essential. You should not attend work

For more detailed information, see the guidance.

Council Leader Cllr Ken Rhatigan is urging residents to support the NHS by staying at home and following the restrictions.

Hands, face, space

To help control the virus and protect yourself and others, when you leave home you must:

  • wash hands - keep washing your hands regularly
  • cover face - wear a face covering over your nose and mouth in enclosed spaces
  • make space - stay at least a metre away from people not in your household

If you are feeling unwell, get a test and do not leave home for at least 10 days.

Visit the government webpages for the latest guidance and information.

Guidance in different languages

View the guidance in different languages for people having to self-isolate with COVID-19 (or suspected) on the GOV.UK website.

Guidance on social distancing measures is also available in different languages on the GOV.UK website.

Information on restrictions in place are now available in Slovak, Polish, Bangla (Bengali), Welsh, Urdu, Arabic, Hindi, Gujarati, Somali, Persian (Farsi) and Punjabi (Gurmukhi).

British Sign Language

Find out about coronavirus information in British Sign Language.

Council updates

Council meetings

All committee, Cabinet and Council meetings are now being held virtually and are live streamed on the council's website in the same way as they would normally be webcast to allow residents to watch the committee meetings live.

Find out more information on upcoming virtual council meetings.

Service updates

Find out the latest updates and further information on how our services have been affected by COVID-19.

Bin collection updates

Read the latest bin collection service updates and answers to FAQs.

Community hub

Working with Basingstoke Voluntary Action and others, we are helping coordinate community support during the pandemic.

Get information on the support available for communities, including the careline set up to support vulnerable residents.

Council tax support

Following the government’s announcement of a new Hardship Fund to help vulnerable residents pay their council tax, we received further guidance on the measures and implemented some changes.

Read the latest information on the changes to help vulnerable residents pay their council tax.

Do you know someone who is not online?

Can you help to share important information on how to receive help and support, as well as changes to our services during the COVID-19 outbreak?

If you know someone who is not online like a neighbour, friend or family member, we would greatly appreciate your help to pass on important information. Find our printable newsletter on important COVID-19.

Advice, support and guidance for businesses

The government has put in place a number of measures to support businesses affected by the COVID-19 pandemic.

We have a webpage with advice and support for businesses

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm
Close feedback form