COVID-19 guidance for businesses

Last updated: 13 January 2021 at 2pm

From 00:01 on 5 January 2020 Basingstoke and Deane has entered a period of National lockdown due to Covid-19. This means you must not leave, or be outside of your home except where necessary.

Restrictions on businesses

To reduce social contact, the regulations require some businesses to close and impose restrictions on how some businesses provide goods and services.

Keep up to date on the restrictions and see a fuller list of businesses that must close, according to Government guidance.

As a summary, businesses required to close include:

  • non-essential retail
  • hospitality venues such as cafes, restaurants, pubs, bars and social clubs
  • accommodation such as hotels, hostels, guest houses and campsites, except for specific circumstances
  • leisure and sports facilities
  • entertainment venues
  • indoor attractions at venues such as botanical gardens, heritage homes and landmarks must also close, though outdoor grounds of these premises can stay open
  • personal care facilities such as hair, beauty, tanning and nail salons. These services should also not be provided in other people’s homes
  • community centres and halls must close except for a limited number of exempt activities. Libraries can also remain open to provide access to IT and digital services - for example for people who do not have it at home - and for click-and-collect services.

Some of these businesses and places will also be permitted to be open for a small number of exempt activities, including:

  • education and training – for schools to use sports, leisure and community facilities where that is part of their normal provision
  • childcare purposes and supervised activities for those children eligible to attend
  • hosting blood donation sessions and food banks
  • to provide medical treatment
  • for elite sports persons to train and compete (in indoor and outdoor sports facilities), and professional dancers and choreographers to work (in fitness and dance studios)
  • for training and rehearsal without an audience (in theatres and concert halls)
  • for the purposes of film and TV filming.

Businesses and venues which can remain open

Other businesses and venues are permitted to stay open, following COVID-19 Secure guidelines. This includes those providing essential goods and services, including essential retail outlets, petrol stations, banks and post offices. Please go to the GOV.UK guidance for the full list.

We realise that some businesses may need some support and advice adjusting to the changes in restrictions and guidance. Should you have any questions, please email business@basingstoke.gov.uk and we will be happy to support you.

Financial support

There is support available for businesses from the Government and from us as a local authority.

Government support

The Chancellor has made a number of statements outlining financial support that is available for businesses to help them through the pandemic and create and support jobs. The latest financial support includes:

  • The extension of the Coronavirus Job Retention Scheme until April 2021.
  • The extension of the Self-Employment Income Support Scheme from November 2020 to April 2021. The first grant will cover a three-month period from 1 November 2020 until 31 January 2021. The Government will provide a taxable grant covering 80% of average monthly trading profits, paid out in a single instalment covering three months’ worth of profits, and capped at £7,500 in total. Claims must be made by 29 January 2021. Details on the fourth grant to Cover February to April 2021 will be announced in due course.
  • Extending the deadline of the government backed loan schemes, including the Bounce Back loan, Coronavirus Business Interruption Loan Scheme and the Future Fund to 31 March 2021. If you already have a Bounce Back Loan but borrowed less than you were entitled to, you can top up your existing loan to your maximum amount. You must request the top-up by 31 January 2021.
  • a £2bn Kickstart scheme to create jobs for young people.

Further information on business support is available on the GOV.UK website.

Council support

There are a number of grants that the council are distributing to eligible businesses to support them since the last period of national lockdown in November 2020. We also have a discretionary scheme, the Additional Restrictions Grant, to support businesses who are not eligible for the other grant schemes.

Find out more information regarding these grants, including eligibility and the application form.

Business advice

The government website has lots of information and guidance for businesses on funding and support along with how to run your business safely.

Eligibility tool

The government has launched an online coronavirus business support tool to help businesses and self-employed people to find out what financial support is available to them during the COVID-19 outbreak.

Other sources of support

Other support can be found via The Federation of Small Businesses, Enterprise M3 Local Enterprise Partnership and IncuHive.

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm
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