Severe weather information

Update Tuesday 9 August 2022

Hot weather

The Met Office is predicting high temperatures for the end of this week and over the weekend.

Staying safe in the heat

As with any extreme temperatures, it is important that we take extra care of ourselves and any vulnerable family members of friends. Heat can affect anyone, but some people run a greater risk of being seriously affected including older people, babies and children and those with underlying heart or respiratory problems. There is advice on how to beat the heat on the NHS’s website.

South Central Ambulance Service has declared a critical incident and many hospitals in the area are experiencing high numbers of patients. If you are concerned about your health or the health of someone else you can find advice on the NHS website in the first instance.

Useful information

Keep up to date with heatwave warnings and forecasts on the Met Office website.

Public Health England's heatwave plan.

Our services

As an employer of people working outside in all temperatures to deliver services to our residents throughout the year, it is vitally important that we protect these teams and support our contractors to do the same during periods of extreme weather.

For this reason, together with our waste collection contractor Serco, we have taken the decision to start collecting bins earlier in the day next week to reduce the risk of heat stroke and dehydration.

Residents are asked to put their scheduled bins out for collection by 6am from Wednesday 10 August 2022, until further notice.

We will provide further updates on when collections will resume back to a 7am start.

This decision has been jointly taken to protect Serco’s crews and avoid them working at the hottest point of the day.  Collecting bins is physical work and the crews are required to wear the appropriate safety equipment even in the heat.

Support for our most vulnerable residents in extreme temperatures

In response to the high temperatures that continue to be forecast over the coming days the Social Inclusion Partnership has taken steps to look after the health and wellbeing of vulnerable people likely to be rough sleeping.

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Friday
    8.30am to 4.30pm