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Temporary closure as lift replacement project gets under way

News release 10166, published on 22 Apr 2022
A significant project to refurbish and replace a number of lifts at The Malls Shopping Centre is due to start next week.

Following a number of breakdowns due to the age of the lifts, a project to replace two lifts and refurbish a further three lifts in the council-owned The Malls Shopping Centre will begin on Tuesday 26 April.

The lifts at The Malls have broken down on a number of occasions and although swift action has been taken to repair issues, some repairs have taken longer to complete due to delays in the parts needed.

The first phase of the work will see the two lifts outside The Anvil temporarily closed to allow for work to replace these lifts. This is expected to take 12 weeks to complete.

During this phase of the project, the alternative lifts near Primark will remain open.

Following the completion of the work to replace the lifts outside of The Anvil, the lifts near Primark will then be temporarily closed to complete the final phase of replacement work that needs to be carried out.

As well as ensuring visitors to The Malls can continue to access the centre’s car parks, the new lifts will provide increased capacity and improved access to The Anvil.

Basingstoke and Deane Borough Council’s Head of Property and Assets Martin Jones said: “The lifts at The Malls Shopping Centre are incredibly important for visitors who have accessibility needs so it is vital that this work takes place to ensure they are able to access facilities.

“We would like to thank shoppers in advance for their patience and apologise for the inconvenience this temporary closure will cause while this important work is carried out.”


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