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New bin collection dates have started

News release 8519, published on 22 Jul 2019
New collection days for residents’ rubbish, recycling and garden waste in Basingstoke and Deane and Hart are underway

Working with Serco, Basingstoke and Deane Borough Council and Hart District Council have changed waste, recycling and garden waste collections to reduce the distances bin trucks are travelling, revise the routes to incorporate new homes in the area and simplify collections for some residents so their glass and recycling is collected on the same day.

The changes were introduced from today (Monday 22 July) and mean that over half of Basingstoke and Deane's homes, and a small percentage in Hart, will see a change to the day or week their waste and recycling is collected. Nearly all of the garden waste customers across Basingstoke and Deane and Hart will be affected. Those residents remaining on the same collection day may have a change to their collection time.

The waste bins will continue to be collected at the same frequency* and recycling and glass collections will remain a fortnightly service. Those people signed up to the garden waste service will continue to have their collection every two weeks.

Leaflets were sent by the councils to all Basingstoke and Deane residents and only affected Hart residents to advise of any changes to their existing waste and recycling service. Garden waste customers were sent a separate leaflet.

Information on the new collections for each area can be looked up on the councils’ websites and .

Basingstoke and Deane Borough Council’s Cabinet Member for Environment and Enforcement Cllr Hayley Eachus said: “The new bin collection dates are now in place and crews will be working to these new rounds. Over the past few weeks we have written to every household to inform them if they are having a change and we have spread the message through the website, social media, the local press and parish magazines. This information is still available to look up on our website for those residents who have online access.

“I appreciate these changes may be confusing at first and will take some getting used to, they are new rounds for our crews as well. If you miss your new date this week we have put arrangements in place to collect additional bagged grey bin waste the following week. We will always take additional recycling as long as it is in a cardboard box next to your bin or a clear plastic bag. We thank you for your patience during these first few weeks of adjustment.”

Cabinet Member for Environment at Hart District Council Cllr Alan Oliver said: “Only a small proportion of residents are having a change in Hart so therefore we have only written to the residents who will see a change in their collection day or time. If you haven’t received a leaflet, then please continue to put out your bins as normal.”

Serco’s Transformation Director Duncan Hadland said: “Even if your collection day is not changing it is likely that your collection time will change, so please check your leaflet to confirm what time you need to put your bins out in your area.”

For more information about bin changes in Basingstoke and Deane visit  and for changes in Hart visit .


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