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Support available for vulnerable borough residents

News release 9674, published on 27 Mar 2020
A careline has been set up to help vulnerable residents across the borough register for support such as access to food and medicine during the COVID-19 outbreak.

Basingstoke and Deane Borough Council is working with Hampshire County Council and the Hampshire and Isle of Wight Local Resilience Forum on how to provide assistance to residents in need of support with the help of local community organisations.

This includes residents with an increased risk of illnesses who are self-isolating at home, such as over 70s, pregnant women and anyone usually instructed to get a flu jab, and have no nearby family and friends to support them.

In addition, other groups who may be struggling, such as Universal Credit claimants waiting for payments, and may be unable to purchase supplies will be supported.

Residents in need of support should contact the council by calling 01256 844844 or emailing communityhub@basingstoke.gov.uk.

Alongside this, the NHS is writing to people identified at risk of severe illness as a result of underlying medical conditions which make them more likely to be admitted to hospital. Residents who receive this letter should follow the instructions in order to request support.

Deputy Leader and Cabinet Member for Communities, Culture and Partnerships Cllr Simon Bound: “We know this is a worrying time for our residents who may be struggling to get access to essential supplies such as food and medicine.

“To help our most vulnerable residents, we would encourage them, or anyone worried about a relative, to contact us so we can ensure they are supported with the latest advice and access to essential supplies as quickly as possible, working with Basingstoke Voluntary Action and local community groups.

“I would like to thank all residents who have volunteered so far as well as community groups who have come forward to help and would encourage anyone else who would like to volunteer to register with BVA by visiting www.bvaction.org.uk/coronavirus-volunteering or calling 01256 423852.”

For more information about the council's response to COVID-19, visit www.basingstoke.gov.uk/coronavirus

ENDS

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  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
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