Park Card

The Malls car park, Alencon Link - Decremental Card

The Malls multi-storey car park is a "pay on foot" car park with entry and exit barriers. It does not take Basingstoke and Deane Borough Council park cards. To use a park card in The Malls, you will need to buy The Malls decremental card. This card can be purchased from the Civic Offices at an initial cost of £5.

The Malls card will open the car park barrier on first use. You then need to top up the card using one of the payment machines located in The Malls shopping centre lift lobbies.

Your card will then open the exit barrier and deduct the all-day parking charge from your card on exit. The Malls decremental card is debited with the all-day parking charge each time it is used to open the exit barrier. Multiple use of the card on the same day will result in a charge being applied on each exit. Please refer to our car park charges webpage for more information on charges.

Contact details


Parking team

Telephone: 01256 844844

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm
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